季節限定屋外プール、サンラウンジャー

ホテル SB イカリアの口コミ

4 out of 5
ホテル SB イカリア
Avenida Icaria 195, Barcelona

口コミ

8.2

とても良い

評価 10 - 1008 件の口コミ中 380 件が非常に良い" "
評価 8 - 1008 件の口コミ中 417 件が良い" "
評価 6 - 1008 件の口コミ中 137 件が普通" "
評価 4 - 1008 件の口コミ中 46 件が不満" "
評価 2 - 1008 件の口コミ中 28 件が非常に不満" "

8.4/10

清潔度

8.4/10

スタッフとサービス

8.2/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

4/10 (不満)

Kazuhiro

良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、設備とサービス
部屋は広く、環境もよかったと思いますが、値段相応といえばそうなります。 不満点として、浴室に換気設備がないためお風呂後は長時間湿っぽい、風呂・トイレが同室なので大きな方の用を足した後は、1時間ぐらいお風呂に入りたくなくなる(臭いが・・・)、歯ブラシやタオルなどのアメニティが連泊中に新品に交換されないことが何度かあった(部屋のドアには掃除依頼の札を下げ別途メイキングは毎回されている)、参加予定だったホテル会議室のイベントについてフロントスタッフに質問しても「知らない」「ここではやっていない」を繰り返し、最終的に全く違う場所(徒歩で40分ほど離れた施設)を案内されるなど、スタッフ教育が十分かは大いに疑問。
2022 年 9 月に 4 泊滞在
Guest relationsからの返信 (投稿日 : 2022 年 9 月 22 日)
Good morning,First of all we would like to apologize about your inconvenience in ou hotel. Of course, this is not our goal on our daily basis. We really appreciate your opinion about our hotel because, this way, we can improve our skills so we can bring the guests as much as we can. we reiterate that we would love to see you here in our hotel again.Please, if you have another disagreement, let us know.icaria@sbhotels.es is our mail, so you can write there to us.Best regards, have a great day.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
とてもきれいなホテル。 スタッフの対応もすばらしい。 朝食の質、量とも申し分なし。
2019 年 2 月に 3 泊滞在
Guest relationsからの返信 (投稿日 : 2019 年 3 月 6 日)
Thank you very much for your kind comment about your stay at SB Icaria. We love knowing you have enjoyed your stay with us and we look forward to your next visit to Barcelona to welcome you again. Receive a warm greeting

6/10 (普通)

宿泊されたお客様

良かった点 : 客室の快適度
気になった点 : スタッフとサービス

10/10 (非常に良い)

Derek

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay wouldn’t hesitate booking again! Rooms are very nice and staff is great. Only thing that needs some work is there gym but pool, steam and sauna are great!
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Peter

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
✔️
2024 年 5 月に 1 泊滞在

8/10 (良い)

Christine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Das Personal war sehr freundlich und kompetent. Sowohl an der Rezeption als auch am Buffet. Vom Frühstücksbuffet waren wir positiv überrascht nachdem die Bewertungen doch so unterschiedlich waren. Eine sehr gute und reichliche Auswahl und die Platten immer fürs Auge ansprechend… Wir werden es weiter empfehlen
2024 年 5 月に 4 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Christine,Thank for writing a very positive comments about our hotel, we are excited to know that you had a memorable experience with us. We are pleased to know that you liked our breakfast.We love to receive soon in our hotel.Best regards,

8/10 (良い)

Remi

家族旅行
良かった点 : 設備とサービス
Netjesbenbschoon
2024 年 5 月に 4 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Remi,Thank you for writing your wonderful review, we are pleased that you enjoyed our hotel. We look forward to welcoming you again at Hotel SB Icaria on your next visit to Barcelona.Best regards,

8/10 (良い)

Clive

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good hotel - but not much to see in surrounding area.
2024 年 5 月に 5 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Clive,We appreciate the time spent to write your review of our hotel, I am sure that your opinion will be useful for other travelers who are planning to visit Barcelona.We love to receive soon in our hotel.Best regards,

6/10 (普通)

Patrik

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Great hotel but far if u want to talk towards the city. Close to the beach. Overall a good hotel. Beds could be improved :)
2024 年 5 月に 3 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 21 日)
Deae Patrik,Thank you for writing your wonderful review, we are pleased that you enjoyed our hotel. We appreciate your advice about the beds and of course we will consider it.We look forward to welcoming you again at Hotel SB Icaria on your next visit to Barcelona.Best regards,

10/10 (非常に良い)

M.L.A.

良かった点 : 清潔度
2024 年 5 月に 4 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 17 日)
Estimado M.L.A,Agradecerle su puntuación, nos alegra enormemente saber que ha tenido una experiencia memorable con nosotros.Esperamos volverles a recibir en el Hotel SB Icaria en su próxima visita a Barcelona.Atentamente,

8/10 (良い)

Rhiannon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Nice location and nice staff but shower water temperature kept changing suddenly so had to have a bath. The pool was nice but not heated.
2024 年 4 月に 4 泊滞在

10/10 (非常に良い)

alasdair

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 7 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear AlasdairThank for your score, we are excited to know that you had a memorable experience with us. We look forward to welcoming you again at Hotel SB Icaria on your next visit to Barcelona.Best regards,

8/10 (良い)

Debbie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel was clean and well maintained but there wasn’t much in the area immediately walking area for eating or drinking
2024 年 4 月に 4 泊滞在
Guests Relations.からの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Debbir, Thank you very much for your comment. We celebrate that the cleanless of the Hotel was so positive during your stay and regarding the location, we regret not having knowledge on time to recommend you such a great restaurants for only 5 minutes walking from Hotel...

10/10 (非常に良い)

Nicola

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved this hotel. Was a bit far out centre of Barcelona but we don’t mind that. We loved the wee local restaurants and bar rooms about and the proximity to the beach, its bars and restaurants too. Public transport was On the door step too and taxi rank outside . Would recommend and stay here again
2024 年 4 月に 5 泊滞在
Guests Relationsからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Nicola, Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive. We hope to see you soon. Best regards

8/10 (良い)

Nikolai

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
Ok hotel, could be a bit cleaner and better maintained for 4*. Very helpful staff, outside pool is not as big as pictures lead you to believe. Close to sea front and town, both short walk away.
2024 年 4 月に 3 泊滞在
Guests Relationsからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Nikolai, Thank you for your kind comment. We takle a note to improve our Hotel in the future. We celebrate that our staff has been able to satisfy your needs. With your permission, I will forward your comment to all staff, as it helps us in our job performance. We look forward to welcome you to SB Icaria very soon. Best regards.

10/10 (非常に良い)

Roberto

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 3 月に 4 泊滞在
Guest relations.からの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Roberto, Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive. We hope to see you soon. Best regards

10/10 (非常に良い)

Hanni Clara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Customer: Hanni ClaraThank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive.We hope to see you soon. Best regards Guest relations.

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
2024 年 2 月に 7 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Ali, Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive. We hope to see you soon. Best regards Guest relations.

10/10 (非常に良い)

Sophie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were upgraded on arrival the room was beautiful and the staff were lovely and very helpful!
2024 年 2 月に 3 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Sophie, We are happy that the upgrade of the rooms have been so positive for you and you had enjoyed alot. . With your permission, I will forward your comment to all staff, as it helps us in our job performance. We look forward to welcome you to SB Icaria very soon. Best regards. Guest relations.

10/10 (非常に良い)

Antonio

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2024 年 2 月 24 日)
Estimado Antonio, Gracias por compartir tu experiencia en nuestro hotel SB Icaria. Siempre recibimos con gran satisfacción el hecho de que hemos podido cumplir con las expectativas de nuestros clientes. Agradecemos su recomendación y celebramos que su estadía haya sido tan positiva. Esperamos verte pronto. Saludos cordiales. Relaciones con los huéspedes.

8/10 (良い)

Thorbjørn

2024 年 2 月に 4 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Thorbjorn,Thank you for sharing your experience at our SB Icaria hotel.We are happy to hear taht you enjoyed your stay with us.We really appreciate your opinion and would be happy to welcome you back,Best regards,

10/10 (非常に良い)

Safet

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Safet,Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We are happy to hera that your stay was awesome and we would be happy to welcome you back.Best regards,

8/10 (良い)

Monique

2024 年 1 月に 2 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive. We hope to see you soon. Best regards Guest relations.

2/10 (非常に不満)

Adam

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sämsta hotellet
Klippkortet fungerar aldrig, behövde byta rum. Smutsigt hotell , oljud utanför hotell rummet.
2024 年 1 月に 4 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2024 年 1 月 27 日)
Dear Adam,Thanks for sharing your experience.We are sorry that you could not enjoy your stay with us.We are especially sorry about your negative comment regarding the room door because logically this is outside of the goal of our daily work. As soon as we found out that the was a problem with the locker of the door, we changed you a room immediately and since then did not receive any complaints. However, we apologize for the inconveniences caused by the room door.Kind regards,

6/10 (普通)

daniele

家族旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Hotel discreto, Acqua fredda il primo giorno per farsi la doccia. X il resto ok
2024 年 1 月に 2 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2024 年 1 月 27 日)
Dear Daniele,Thank your for sharing your experience with us. We are sorry about your negative comment regarding the cold water, because logically this is outside the goal of our daily work. We hope we could offer to you an alternative for this time.Best regards and hope to see you soon,

8/10 (良い)

Josep Maria

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2024 年 1 月 26 日)
Estimado/a Josep Maria, Gracias por compartir tu experiencia en nuestro hotel SB Icaria. Siempre recibimos con gran satisfacción el hecho de que hemos podido cumplir con las expectativas de nuestros clientes. Nos alegre que su estancia haya sido perfecta y que hemos estado el parte de su visita a Barcelona.Esperamos verle pronto,

6/10 (普通)

Liam

2024 年 1 月に 3 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2024 年 1 月 26 日)
Dear Liam,Thank you for sharing your experience with us.We take care of our hotel so that all the clients can enjoy their stay so we regret not having had knowledge of your dissatisfaction in time to have been able to solve your discomfort in time and offer alternatives to your discomfort. We hope to see you soon. Best regards

4/10 (不満)

Anna

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
Nice hotel but stay spoilt by noise
The staff were friendly and in many ways the hotel ticks quite a few boxes. The issue however for us was that the room next door were having a party and we didn't get to sleep much. We tried to raise it using the phone which noone picked up (the staff later told us they had been too busy to pick up). We went down to let them know about the noise, and the lady at the counter did go and talk to the guests in the room next door. It however sadly didn't make much of a difference as the party went on, hence the two stars. Insulation seems to be an issue as you can also hear the traffic and doors being closed and open. All in all, the hotel looks good but it suffers from being a bit too ambitious. It would have benefited from more staff and better insulation.
2024 年 1 月に 1 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2024 年 1 月 12 日)
Dear Anna,Thank your for sharing your experience with us. We celebrate that that our staff has been friendly and helpful.We are especially sorry about your negative comment about the inconvenience caused by noise from other customers. We take care of our hotel so that all the clients can enjoy their stay, there is an atmosphere of wellbeing and we try that all our guests comply with some rules of coexistence. However, we apologize that you could not have a proper rest.

6/10 (普通)

Gustavo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel is fine. It is a bit dated and could really benefit from a renovation but it is clean and the beds are comfortable. The front desk folks are helpful. Breakfast is good, if you do not want to go out to breakfast, it is worth paying for. (fresh fruit, cured meats and cheese, breads, eggs, etc.) The Usual. This hotel is probably a great place to stay in the summer, it's a 5 minute walk to the beach. In December, it feels a little detatched but not so bad. It is located right on the edge of El Poblenou which is a great neighborhood. Very cool neighborhood. Otherwise, it's a 10/15 minute taxi ride to the center of the city. Also, it feels very safe around there. I walked everywhere with my wife and 9 yr old without any hesitation.
2023 年 12 月に 7 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2024 年 1 月 12 日)
Dear Gustavo,Thank your for sharing your experience with us. We celebrate that the stay has been positive and you enjoyed the breakfast as well in our hotel. We apreciate your comment about our hotel members, it was our pleasure.Regarding the location, the SB Icaria hotel is situated in a very quite area of the city, 2 minutes walking from the beach and there is a bus station right outside the hotel that will take you to the city center in 10 minutes.

10/10 (非常に良い)

Tammy、New Westminster

2023 年 11 月に 2 泊滞在
Front Desk Agentからの返信 (投稿日 : 2024 年 1 月 26 日)
Dear Tammy,Thank you for sharing your experience with us. We celebrate that the stay has been positive. We apreciate your opinion and would be glad to welcome you back!Best regards,

10/10 (非常に良い)

Kelsy

2023 年 12 月に 4 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2023 年 12 月 23 日)
Dear Kelsy,Thank you for sharing your experience with us.We celebrate that the stay has been positive. We are happy to be the part of your trip to Barcelona and would be glad to welcome you back!Best regards,

10/10 (非常に良い)

Antonio

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2023 年 12 月 23 日)
Estimado Antonio,Gracias por compartir su experiencia con nosotros. Agradecemos su comentario sobre su estancia en nuestro hotel. Celebramos que la estancia haya sido positiva y que hemos sido la parte de su estancia en Barcelona.Saludos cordiales y esperamos recibirles pronto en SB

8/10 (良い)

Antoine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
c etait bien et propre
2023 年 12 月に 3 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2023 年 12 月 23 日)
Cher Antoine,Merci d’avoir partagé votre expérience avec nous. Nous célébrons que le séjour a été positif. Nous sommes toujours ravis de rendre nos clients heureux et de rendre leur séjour le plus agréable possible.Nous espérons vous accueillir bientôt,Cordialement,

10/10 (非常に良い)

Juan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had 4 night at SB hotel and it was really nice my staying there. The rooms very clean and size was perfect for two. The restaurant was awesome and the staff was very helpful and friendly.
2023 年 11 月に 4 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Juan,Thank your for sharing your experience with us. We celebrate that the stay has been positive and you spent amazing time with us.We apreciate your opinion and hope to welcome you back one day in our hotel.Best regards,

8/10 (良い)

ansar

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
worth staying
2023 年 11 月に 2 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2023 年 11 月 30 日)
Dear Ansar,Thank your for sharing your experience with us. We celebrate that the stay has been positive and you stayed comfortable with us. We are happy to receive your nice feedbacks which help us to improve our servicesBest regards and we are hoping to welcome you back, .

10/10 (非常に良い)

Sylvie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 11 月に 4 泊滞在
Front Desk Agentからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Sylvie, We want to thank you for rating your recent stay in SB Icaria. We love to know your time with us was excellent. We hope to have you back soon. Best regards, SB Icaria

6/10 (普通)

ANTONIN

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel but rooms are too noisy, as you can hear everything from the hallway and outside. The amenities are fine but aging, so the experience is far from perfect. The location is ideal though.
2023 年 11 月に 3 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2023 年 11 月 30 日)
Dear Antonin,Thank you for sharing your experience at our SB Icaria hotel. We are glad to hear that our location was very convenient for you.Especially sorry regarding your negative comment about the inconvenience caused by noise from other customers. We take care of our hotel so that all the clients can enjoy their stay. We have taken note of this so that we can improve in the future, so your comment helps us enormously. Kind regads,

10/10 (非常に良い)

Marie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hôtel calme et idéalement situé Personnel disponible et à l écoute Je recommande vivement
2023 年 11 月に 2 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2023 年 11 月 30 日)
Client Marie,Merci d'avoir partagé votre expérience avec nosotros.Nous célébrons le fait que l'estancia soit si positive et que l'emplacement soit très pratique. Nous vous remercions particulièrement pour le commentaire concernant nos membres, nous sommes toujours les bienvenus pour vous donner le meilleur de nous-mêmes.Nous apprécions votre recommandation et nous nous réjouissons que votre séjour ait été si positif. Nous espérons te voir bientôt. Meilleures salutations,

8/10 (良い)

Francesco

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
bell'hotel in posizione strategica vicino al centro. letto comodo e camera silenziosa unica nota negativa: scarso parcheggio in strada. parcheggio dell'hotel a € 20/notte
2023 年 11 月に 2 泊滞在
Guest relationsからの返信 (投稿日 : 2023 年 11 月 25 日)
Dear Francesco: Thank your for sharing your experience with us. We celebrate that the stay has been positive and that the location of the hotel has been so convenient. We hope to see you very soon at SB Icaria. Best regards.

10/10 (非常に良い)

Belmina

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2023 年 11 月に 2 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2023 年 11 月 23 日)
Cher Belmina,Merci d’avoir partagé votre expérience avec nous. Nous célébrons que le séjour a été positif nous en faisions partie.Nous sommes impatients de vous accueillir à nouveau à SB Icaria. Sincères salutations.

10/10 (非常に良い)

Grzegorz

良かった点 : 清潔度、スタッフとサービス
2023 年 11 月に 2 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2023 年 11 月 23 日)
Dear Grzegorz,Thank your for sharing your experience with us. We celebrate that the stay has been positive.We are happy to be a part of your amazing stay in Barcelona and hoping to see you back soon!

6/10 (普通)

Macok

2023 年 11 月に 3 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2023 年 11 月 23 日)
Dear Macok,Thank your for sharing your experience with us. We celebrate that the stay has been positive and your opinion is important to us. We hope that you could enjoyed your stay with us.Best regards,

10/10 (非常に良い)

Moses

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
kind
2023 年 11 月に 2 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2023 年 11 月 12 日)
Dear Moses,Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers and we are happy that your stay has been positive.Best regards and we are hoping to receive you back soon,

10/10 (非常に良い)

Dee

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful one night stop!
2023 年 11 月に 1 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Dee, Thank you very much for your feedback.We are very pleased to hear that you could enjoyed your stay in our hotel and that we were able to meet your expectations.We really apreciate your comment and would he happy to welcome you back!

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Anonymous,Thank you for your comment about the stay.We are happy to know that you enjoyed your stay with us and we have met your expectations.We are hoping to welcome you bak one day!

8/10 (良い)

Karen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A vending machine to get water after return from city center was missed
2023 年 10 月に 4 泊滞在
SB Icaria Hotelからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Karen,Thank your for sharing your experience with us.We celebrate that the stay has been positive and you spent nice time with in Barcelona and with us.Regarding the vending machine with water, we have taken note of this so that we can improve in the future, so your comment helps us enormously.Best regards and we hope to see you soon!

2/10 (非常に不満)

SUNG MIN

2023 年 10 月に 5 泊滞在
Guest relations SB Icaria Hotelからの返信 (投稿日 : 2023 年 11 月 3 日)
Dear guest: Sung minThanks for sharing your experience. We are especially sorry about your negative comment because logically this is outside the goal of our daily work. We also regret not having had knowledge of your dissatisfaction in time to have been able to solve your discomfort in time and offer alternatives to your discomfort. We take note of your comment that encourages us to improve our services in general. Best regards. Guest relations.

8/10 (良い)

Nicholas

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 10 月に 3 泊滞在
Guest relations SB Icaria Hotelからの返信 (投稿日 : 2023 年 11 月 3 日)
Dear Customer: NicholasThank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive.We hope to see you soon. Best regardsGuest relations.

10/10 (非常に良い)

Maya

家族旅行
Très bel endroit, personnel courtois et prévenant.
2023 年 10 月に 1 泊滞在
Guest relations SB Icaria Hotelからの返信 (投稿日 : 2023 年 10 月 29 日)
Cher client: MayaMerci d’avoir partagé votre expérience dans notre hôtel SB Icaria. Nous nous félicitons toujours d’avoir su répondre aux attentes de nos clients.Nous apprécions votre recommandation et nous nous réjouissons que votre séjour ait été si positif.Nous espérons te voir bientôt.Meilleures salutations. Relations avec les clients.

10/10 (非常に良い)

Ahmed

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was too cold, the iron was broken. But the staff were very nice and friendly, the rooms are relatively big. Overall experience was acceptable
2023 年 10 月に 2 泊滞在
Guest relations SB Icaria Hotelからの返信 (投稿日 : 2023 年 10 月 29 日)
Dear Customer: AhmedThank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive. We hope to see you soon. Best regards Guest relations.