お客様、フィードバックをお寄せいただきありがとうございます。 ホテルは確かにバルセロナのダウンタウンから少し離れていますが、ご期待に添えず申し訳ございません。 また、フロントで適切なフレンドリーなサービスが提供されなかったことを非常に残念に思います。 当社は常に最高のサービスを提供するよう努めておりますので、この件について調査させていただきます。 あなたの滞在全体が私たちにとって良いものであったことを願っています。またお会いできることを願っています。敬具、予約チーム

Dear guest, Thank you for taking the time to share your thoughts with us. We're pleased to hear that you found our hotel's proximity to a shopping mall convenient for your immediate needs.We understand that the distance to the city center for enjoying tapas may have been a bit of a concern, taking about 20 minutes. We appreciate your feedback on this matter. While we are not in the heart of the city, many guests find our location ideal for a blend of shopping and relaxation.Should you decide to visit us again in the future, we can provide recommendations for tapas places closer to our location or assist with transportation options to make your sightseeing more convenient. Your comfort and satisfaction are important to us, and we hope to have the opportunity to welcome you back for another enjoyable stay. If you have any further comments or questions, please don't hesitate to reach out.

Dear Guest.Thank you so much for letting us know your feedback on your recent visit to Hilton Diagonal Mar Barcelona. We thank you for choosing us and hope you will allow us another opportunity to provide the stellar experience we know we can deliver to our guests.

Dear Guest. Thank you for your message. Your feedback is valuable as it helps us improve. Please accept our apologies for any issues you have experienced. We will translate to our team your comments, and we would be grateful for another chance to impress you.

Dear Maya, thank you for taking the time to share your feedback. We are pleased to know you have enjoyed our rooms and location. We thank you for choosing us and look forward to welcoming you again!

Dear Mr. Hideaki, Thank you for your feedback. It will be a pleasure to welcome you again at our property. Kind regards. Reservations Team

Dear Ayaka,Your feedback is valuable as it helps us improve. Please accept our apologies for any issues you have experienced at check in time. We would like to know more about the additional fee issues, in order to try to solve the problem as soon as possible. We will translate to our team your comments, and we would be grateful for another chance to impress you.Warm regards,

Thank you very much for your incredible score! We are very happy and it will be an honour to welcome you very soon at Hilton Diagonal Mar Barcelona!

Dear Toyoki, I would like to thank you very much for sharing your experience about your stay at Hilton Diagonal Mar Barcelona. It is our pleasure to learn that you enjoyed to the fullest your stay in our property. We are looking forward to welcoming you back on future visits to our lovely city. Kind regards,

Dear Guest, I would like to thank you very much for sharing your experience about your stay at Hilton Diagonal Mar Barcelona. It is our pleasure to learn that you enjoyed to the fullest your stay in our property. We are looking forward to welcoming you back on future visits to our lovely city. Kind regards

Dear Guest, We are very happy to hear you enjoyed all hotel facilities so much and you had a wonderful stay. We hope to welcome you back soon. Kind regards, Sanne

Dear Guest,Thank you for taking the time to provide us with a review. We are glad to hear that you enjoyed your stay. We would like to see you again another time.Kind regards,Reservation team

Dear Guest,Thank you for taking the time to provide us with a review. We are sorry to hear that your stay with us did not meet your expectations. Hopefully you did still enjoy your stay.Kind regards,Reservation team

Dera Guest, Thank you for your feedback. We’re glad to hear you enjoyed your stay. However, we're sorry to hear that you felt you had to pay for everything. We strive to provide a balance of value and quality, and your comments will help us improve our services. We hope to have the opportunity to welcome you back and provide an even better experience in the future.

Dear Guest,Thank you for providing us with a review. We are sorry to hear that we have not met your expectations. We will look into the smoke smell in the room right away. Sometimes the check in time is long during the peak hours, we are sorry for this. We hope we can accommodate you another time again when visiting Barcelona.Kind regards,Reservation team

Dear Guest,Thank you for taking the time to provide us with a review. We are very glad to see that you enjoyed your stay with us and our colleagues were of great help. We are glad you enjoyed and acknowledge the quality level our restaurant. We hope we will be able to accommodate you again another time.Kind regards,Reservation team

Dear guest, thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay with us and found our hotel's location to be excellent. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. We look forward to welcoming you back soon!

Thank you so much for your kind words. We are very pleasant you enjoyed your stay with us. We really hope to have you back soon!

Dear Guest,Thank you for taking the time to provide us with a review. We are glad to hear you enjoyed our property, but sorry to hear that our staff was not meeting your expectations. We always try to deliver the best quality of service we can but are sorry that this was not done towards you. Unfortunately we are unable to provide guests with complementary breakfast, this can be booked when making the reservation or by contacting the hotel upfront. We hope to see you again another time at our hotel!Kind regards,Reservation team

Dear Guest,Thank you for taking the time to provide us with a review. Unfortunately it is not recommended to drink the tap water in the whole of Barcelona, we are sorry that this was not properly informed to you. Although there was a problem with the water we still hope you enjoyed your time at our hotel.Kind regards,Reservation team

Dear Guest,Thank you for taking the time to provide us with a review, we value your opinion. We hope we are able to accommodate you another time again.Kind regards,Reservation team

Dear Guest, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that we were a great fit for your family. It's fantastic to know that you found our breakfast selection to your liking and that our concierge team was able to assist you efficiently, especially with the issue you experienced. We always strive to provide proactive and attentive service, and we're delighted that we could resolve the problem swiftly for you. We look forward to welcome you very soon!

Dear Guest, thank you so much for your feedback. We are delighted that you enjoyed your stay so much. We look forward to welcome you very soon!

Dear Guest, Thank you for sharing your feedback with us. We're sorry to hear about your experience with the breakfast, elevator waiting times, and deposit fees. We sincerely apologize for any inconvenience or frustration caused. Please know that we take guest feedback seriously, and we appreciate you bringing these issues to our attention. We hope to have the chance to welcome you very soon!

Dear Guest, We're happy to hear that you enjoyed the view from your room and found the bed comfortable! If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!

Thank you so much for your review. We hope you enjoyed the stay with us and to see you back very soon!

Dear guest, thank you for your wonderful feedback. We are glad to know your stay was perfect and we are looking forward to seeing you again! Regards,

Dear Guest,Thank you for taking the time to provide us with a review. We are glad to see you enjoyed your stay with us, hopefully we will be able to see you again another time.Kind regards,Reservation team

Dear Guest, we really appreciate your kind comment. Our team strives to provide a friendly and attentive service, and it’s great to know we did it with you. we are also pleased that you enjoyed our breakfast, we work hard to offer a delicious and satisfying experience for our guests. We hope to see you again soon!Kind Regards, Reservation Team

Cher Client, Merci pour votre commentaire positif et pour partager votre expérience. Je suis heureux de savoir que vous avez tout trouvé parfait pendant votre séjour, de la propreté à la tranquillité et au service du personnel. Je comprends votre inquiétude concernant le prix du petit déjeuner et j’apprécie votre honnêteté en le signalant. Je prends en compte vos commentaires pour évaluer nos politiques de prix et nous assurer d’offrir une juste valeur à nos clients. J’espère que, malgré ce petit inconvénient, vous avez apprécié votre séjour avec nous et que vous nous donnerez l’occasion de vous accueillir à nouveau à l’avenir.

Dear Guest, Thank you for sharing your feedback. We're glad to hear that you found our hotel convenient and clean, and that you appreciated the spacious room. We apologize for the issues you encountered with the skirting boards, bathroom seal, and furniture wear and tear. Rest assured, we will address these concerns promptly to ensure a more comfortable experience for our guests. We're delighted that you enjoyed the proximity to Diagonal Mar shopping mall and the beach, as well as the accessibility to local cafes and the metro station. Your feedback helps us improve, and we hope to have the opportunity to welcome you back in the future.Kind Regards, Reservation Team

Dear Guest,Thank you for taking the time to provide us with a review. We are glad to see that you enjoyed your stay and found the location convenient! The location is great indeed, with the shopping mall and beach really close.Hopefully we will be able to accommodate you another time.Kind regards,Reservation team

Thank you so much for your review. We hope you enjoyed the stay with us and to see you back very soon!

Dear Guest,Thank you for taking the time to provide us with a review. We are glad to see that you enjoyed your stay.Kind regards,Reservation team

Querido invitado,Gracias por tomarse el tiempo para brindarnos una reseña, valoramos su opinión. ¡Nos alegra saber que haya disfrutado de su estancia!¡Ojalá nos volvamos a ver otra vez!Atentamente,equipo de reservas

Estimado huesped, gracias por tomarse el tiempo de dejar un comentario tan excelente! Nos alegra saber que todos los aspectos de su estancia han cumplido sus expectativas y estamos ansiosos de recibirle nuevamente. Le deseamos un feliz dia,

Dear Guest,Thank you for taking the time to provide us with a review. We are glad to see that you enjoyed your stay with us. Hopefully we will be able to welcome you again another time.Kind regards,Reservation team

Dear Guest,We are sorry to see that your stay was not to your enjoying and did not meet your expectations. Hopefully we will be able to see you another time and provide you with a better experience.Kind regards,Reservation team

Gracias por tomarse el tiempo para brindarnos sus comentarios, nos alegra saber que disfrutó su estadía. Ojalá podamos darle la bienvenida nuevamente en otra ocasión.

Dear Guest,Thank you for providing us with a review. If you have any additional feedback please let us know.Kind regards,Reservation team

Dear Guest,Thank you for taking the time to provide us with feedback. We are happy to hear that you enjoyed your overall stay and all the nearby facilities. Kind regards,Reservation team

Dear Guest,Thank you very much for taking the time to provide us with a review. We are very glad to hear that you enjoyed the hotel! We value our location as it located very well next to the shopping mall and sea. Hopefully we are able to welcome you again another time!Kind regards,Reservation team

Dear Guest,Thank you very much for taking the time to provide us with a review. We are verry happy to see that you enjoyed your stay. Hopefully we will be able to accommodate you another time soon!Kind regards,Reservation team

Dear Guest,Thank you for providing us with a review, it is much appreciated. Hopefully we will be able to welcome you again at hotel!Kind regards,Reservation team

Dear Enrique,Greetings from Hilton Diagonal Mar Barcelona!We are pleased to receive your feedback and that you had an incredible stay. We look forward to welcome you back!Have a wonderful day.Reservation Department