Read the reviews! This is a cool place but if you don’t read the reviews ( or forget what they said, like we did), then there are some initial quirks that could drive you nuts. Once you get the hang of it the place is fabulous. 1) There’s nothing from the street side to let you know where you are. We literally felt like we were in a reality show where we had to figure out which way to go (down a back alley turned out to be the answer). 2) once you’re on the alley, look for the small “enjoyBcn” banner/flag - that’s your door. 3) the elevator is TINY, but luggage up the narrow circular staircase is not fun so use the elevator. 4) The instructions to unlock the door sounded simple… nope! We tried for 30minutes to unlock the door. We called several times and to their credit, our hosts answered each time. They sent a video (didn’t help); they sent photos, didn’t help; we sent a video of us doing what the video showed; and they finally sent someone to open the door. It was stuck. Once he opened it, we each took turns making sure we could unlock the door. (Whew!). 5) Like some other guests commented, no rations (e.g. coffee, etc., but there are several markets very near by. 6) wWe got home late one night to find the alley gates locked. We had no idea how to get into the alley since we hadn’t even noticed that there were gates to begin with! Again, we called and again our hosts answered. However the code that they gave us didn’t work, so we had to go around to the other end of the alley to try that gate. The code worked there. After that, we had no more entry or exit issues. The place is quite nice. Hooks for towels would be a good thing but other than that, inside is fabulous! Plenty of space. Comfy beds & furniture. No real views from our unit though. We forgot about the rooftop terrace which is a shame since the pictures look wonderful. All in all, quirky at first but fabulous after that. Hosts are responsive and patient.