6/10
We got there early and wanted to see if we could check in early. Email and VRBO chat was useless. Had to call and they gave us the run around to just tell us in the end that they were waiting for the cleaning company to say they were done cleaning. We waited outside for almost 5 hours and never saw a cleaning crew go in or out. No hot water. Again, VRBO chat and email were useless. Never got a response. The entry system isn’t great. You have to have your phone, download an app, and have wi-fi or internet to unlock the door from the street and the apartment door. And, each guest has to have the app on their phone and get a separate code to use the app to unlock the doors. That required a separate phone call as again multiple emails and VRBO chat messages were useless. Never got a response from those. The phone call took about 5 min start to finish. Everything was as described. The apartment was clean and the location was great. Pizza place and coffee/bakery just below were convenient and both very good. We got pizza almost every day.
Maria L.
2025 年 6 月に 4 泊滞在