Located near Lumphini Park, The Duchess Hotel is an upscale retreat that combines modern comforts with a touch of elegance. Enjoy the coffee shop/cafe, unwind at the bar or on the terrace, and stay connected with in-room WiFi; guests praise its first-rate property condition.
Located in Bangkok City Centre, a neighborhood in Bangkok, The Duchess Hotel is near a metro station. Khaosan Road and Grand Palace are notable landmarks, and travelers looking to shop may want to visit Siam Center and Pratunam Market. MBK Center and Jim Thompson House Museum are two other places to visit that come recommended. Visit our Bangkok travel guide
Located close to Siam Center and Pratunam Market, The Duchess Hotel provides an airport shuttle, a terrace, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
Free self parking
Airport pick-up service (surcharge), express check-out, and express check-in
A computer station, a 24-hour front desk, and a front-desk safe
Guest reviews say great things about the first-rate property condition
Room features
All 165 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
Free toiletries and hair dryers
42-inch LED TVs with satellite channels and DVD players
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
24-hour airport pick-up shuttle on request for a surcharge
Free self parking on site
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Family friendly
DVD player
In-room refrigerator
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
592 square feet of conference space
Business center
Computer station
Meeting rooms
Outdoors
Terrace
Accessibility
Elevator
More
1 building
28 floors
Built in 2013
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathrobes
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
42-inch LED TV with satellite channels
DVD player
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Freezer
Refrigerator
More
Air conditioning
Desk
Iron/ironing board
Phone
Safe
Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities or services will be unavailable from January 23 2024 to December 31 2024 (dates subject to change):
Dining venue(s)
The property will be renovating from January 23 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
Dining venue(s)
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: THB 1000 per day
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: THB 1800 per vehicle (maximum occupancy 4)
Airport shuttle fee per child: THB 1800 (up to 12 years old)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned
We should mention
This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Duchess Hotel Bangkok
Natural Ville Aparthotel
Natural Ville Aparthotel Bangkok
Natural Ville Bangkok
Bangkok Natural Ville
Natural Ville Bangkok Hotel Bangkok
Natural Ville Hotel Bangkok
Duchess Bangkok
The Duchess Hotel Residences
Duchess Hotel
Frequently asked questions
Is The Duchess Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at The Duchess Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).
What time is check-out at The Duchess Hotel?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does The Duchess Hotel provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of THB 1800 per vehicle applies.
Where is The Duchess Hotel located?
Located in Bangkok City Centre, this hotel is within 1 mi (2 km) of Lumphini Park, Pratunam Market, and Siam Center. MBK Center and Jim Thompson House Museum are also within 2 mi (3 km). Chit Lom BTS Station is 8 minutes by foot and Ploenchit BTS Station is 14 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Duchess Hotel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.2
Location
8.4
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 299 out of 735 reviews
10 - Excellent
299
Rating 8 - Good. 315 out of 735 reviews
8 - Good
315
Rating 6 - Okay. 92 out of 735 reviews
6 - Okay
92
Rating 4 - Poor. 20 out of 735 reviews
4 - Poor
20
Rating 2 - Terrible. 9 out of 735 reviews
2 - Terrible
9
Reviews
8/10 Good
Tareen
Dec 10, 2023
Liked: Cleanliness, room comfort, communication
Clean and comfortable
Convenient location, close to great restaurants. Clean, friendly and easy
Tareen
Stayed 2 nights in Dec 2023
6/10 Okay
sze wei
Nov 30, 2022
Liked: Cleanliness, property conditions & facilities, communication
nice and clean rooms, staffs are polite, helpful and friendly
sze wei
10/10 Excellent
Ayoola
Jul 20, 2022
Liked: Cleanliness, room comfort, communication
Nice hotel
Great hotel, was on the 24th floor, great view
Ayoola
Stayed 3 nights in Jul 2022
8/10 Good
Jacinta
Mar 20, 2023
Liked: Cleanliness, communication
I liked the accessibility; also the one bedroom was comfortable. Some flaws due to undergoing renovations I guess, but overall it was a pleasant stay.
Jacinta
Stayed 4 nights in Mar 2023
10/10 Excellent
Long
Feb 28, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very beautiful room and spacious. Good air conditioning and water pressure with both a shower and a tub. Best part was it came with a washer/dryer.
Long
Stayed 3 nights in Feb 2023
8/10 Good
Tong Mui
May 22, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed in one-room bedroom suite, suite is big and cozy. Hotel is undergoing reno at this time so the pool is closed. Gym is quite well equipped.
Tong Mui
Stayed 2 nights in May 2023
4/10 Poor
Verified traveler
Aug 3, 2023
Awful experience
Awful! The worst hotel in our journey.
1. Expensive. We cost about 800 CNY (3500 THB) for one night, but eventually we found it didn’t worth it.
2. Broken air conditioner. It made a lot noise, and we even can’t change the temperature, so it’s cold and noisy in the night, finally we have to close it.
3. Poor sound insulation, can clearly hear the noisy of the corridor.
整个泰国行程中最差的一次住宿。
1. 昂贵。约 800RMB 一晚,事实证明性价比非常低,谁给它的这个勇气。
2. 空调坏了,噪音非常大,而且无法调温度。反馈给酒店也不给换房,上门维修也没修好。最后不得已关了空调将就一晚上。
3. 隔音很差。走廊的声音一清二楚,半夜1点多还有人在走廊吵闹。
完全不推荐,谁住谁冤种。
Verified traveler
Stayed 1 night in Jul 2023
10/10 Excellent
Kristin
Mar 18, 2023
Liked: Cleanliness, room comfort, communication
Great Hotel & Excellent Value!
My husband and I stayed here in January and we were very happy! We chose the largest suite available because we were working every day on our laptops.
I searched high and low online, and can honestly say for the dates we needed, this was by far the best value for the square footage of the space we required!
And, because just next door a brand new condominium and hotel have been built, you're literally a few steps away from luxury dining, including a grocery store, cafes, coffee shops, hair salon and more.
I think this hotel is actually a hidden gem. Because if you're staying long term and require extra space, maybe even to cook yourself breakfast or if you've got kids and need the flexibility of having a kitchen too, etc, then this place is great!
Also the staff were fab. Front counter, housekeeping, and especially one of the guys who works the front... he would grab us a taxi, open the doors, etc. Very kind and fun guy.
The hotel is a short walk to the BTS, and if you're in need of the famous Starbucks, there's one a few minutes on the way to the BTS, along with a Taco Bell even. LOL. A couple stops on the Bangkok Sky Tramway and you're at Siam Paragon. Boom! (Oh, and if you're coming the opposite direction on the other one, you can walk through the hotel opposite. Google Maps doesn't show it as a walking option, it's it's 100% good and safe too!)
I would definitely recommend this place and would stay here again when in Bangkok next.
Kristin
Stayed 2 nights in Jan 2023
6/10 Okay
Taryn
Dec 22, 2022
Liked: Cleanliness
Disliked: Amenities, communication
Pool has numerous large areas of tiles missing...requiring maintenance. The business centre was closed. The 12th & 27th floor were under maintenance construction...noisy at times, but hours limited 10am - 4pm.
Breakfast is at a sister hotel....not great food. Being handed a "coupon" for breakfast was actually an act of "billing" to your room.If in fact you decided NOT to attend the sister hotel for breakfast, but walked onto another cafe... not until check out would you become aware of having been billed . The hotel site advertises a restaurant...when actually it is closed . The booking site says to email hotel directly for any special requirements...hotel does not respond to emails !
Staff, generally were very nice. Two staff were open to being as helpful as possible to clear up misunderstanding re: breakfast billing and also the lack of a business centre...allowing the use of front office computer.
Security was also attentive re: gaining a taxi or getting across busy roads, as was concierge helpful and engaging with maps etc.
I wouldn't stay there again due to the false image the hotel gives through their advertising images. Even the hotels Welcome on the television is advertising a restaurant , business centre and luxurious pool area....false.
Taryn
10/10 Excellent
Tsuyoshi
Aug 12, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious rooms and good location near Lumpini Park and close to Chitlom and Central Embassy. Very nice and professional staff. I skip the breakfast but the bar is popular. Nice gym and swimming pool. Some rooms are tired but overall reflects good value for long stay business traveller or families.
Benedict
Stayed 10 nights in Mar 2020
6/10 Okay
JH, Singapore
Mar 15, 2020
Liked: Staff & service
The front entrance looked ok. Check in was acceptable but not great. But the room(studio) was not. The next building was too close and could not open the curtain. All day no sunlight. Lights were deem. Shower leaking. Sewerage smelled. No where to hang towel. House keeping calls to check if I wanted house keeping even though "Do not Disturb" sign was hanging. Very noisy. Very mediocre breakfast.which I got fed up after twice.
It was great having a 1 bedroom suite while visiting Bangkok & this was a very convenient location w/a short walk to the BTS train & lots of shopping nearby. We found it easy get anywhere from here (the train was easier than taxis & we didn’t have to argue about not going to the tuktuk driver’s store) They have a very relaxing pool area and a very good breakfast