6/10 (普通)
宿泊されたお客様
2023 年 9 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Big Rooms - Not near airport - Can get crowded .
It says airport transfer, but it’s not free. When you wanna go to the airport they will charge you for their shuttle van. But they did pick us up late at night for free. Seems like a new place rooms are big and clean. However this place seems like they get most of their business from Chinese tour groups which jampacked the breakfast hall in the mornings and food is not replenish fast enough by the staff. Not the fault of the hotel staff, but it seems they were overwhelmed as the groups took the drinks in to go containers before they hit on the busses. Very hectic. Overall price was good. If booked through Expedia/Hotels.com. Upon check in, they gave us a double adjoining room, thus large. I needed to stay a second night because we arrived so late and it was not available online so I asked the staff if we could have the same room for a 2nd night. They said ok, same adjoining double room same price. Next morning they decided to charge us upon check out for two separate rooms, saying that Expedia was not supposed to charge that rate for a double room. Lack of communication on their end and a bit petty.
宿泊されたお客様
2023 年 8 月に 1 泊滞在