Best Western Sukhumvit 20

Property class: 4

Choose dates to view prices

Reviews

8.0 out of 10
Very good
Close to Emporium and Terminal 21 Shopping Mall, Best Western Sukhumvit 20 provides dry cleaning/laundry services, a business center, and more. Stay connected with free in-room WiFi.
The current price is ￥7,218
￥8,496 total
includes taxes & fees
Oct 20 - Oct 21

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(26 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking, Bathtub

A modern hotel room with a large bed, bedside tables, a desk, and a wardrobe.

Suite, 1 King Bed, Non Smoking, Bathtub

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

Room

King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Room

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Room

Superior King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Sukhumvit, a neighborhood in Bangkok, Best Western Sukhumvit 20 is in a shopping district and near a metro station. Erawan Shrine and Victory Monument are notable landmarks, and the area's natural beauty can be seen at Lumphini Park and Chao Praya River. Looking to enjoy an event or a game? See what's going on at Rajamangala National Stadium or IMPACT Arena. Visit our Bangkok travel guide
Map
10110, Bangkok, Bangkok, 17 Sukhumvit Soi 20, Klong Toey

What's nearby

  • A nighttime cityscape with a prominent train track running through the center, surrounded by high-rise buildings and illuminated signs.
    Sukhumvit Road
    2 min walk - 0.2 km
  • A bustling street scene with neon signs, outdoor seating, and a variety of shops and restaurants.
    Soi Cowboy
    7 min walk - 0.6 km
  • A cityscape with modern skyscrapers and a large green park with a circular walkway.
    Benjakitti Park
    9 min walk - 0.8 km
  • A shopping mall with a red bridge structure, multiple floors, and Christmas lights.
    Terminal 21 Shopping Mall
    10 min walk - 0.9 km
  • A modern urban skyline with a prominent tall building, a large billboard with a person, and a curved structure with greenery.
    Emporium
    12 min walk - 1.1 km

Getting around

  • Bangkok Makkasan Station
    4 min drive
  • Sukhumvit Station
    7 min walk
  • Suvarnabhumi Intl. Airport (BKK)
    36 min drive

Restaurants

  • Amritsr
    5 min walk
  • No Idea
    5 min walk
  • The Deck
    1 min walk
  • Bei Otto
    1 min walk
  • Honey House
    5 min walk

About this property

Best Western Sukhumvit 20

  • Upscale hotel near Terminal 21 Shopping Mall
  • Close to Emporium and Queen Sirikit National Convention Center, Best Western Sukhumvit 20 provides dry cleaning/laundry services, a business center, and more. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • A roundtrip airport shuttle (surcharge), an elevator, and a TV in the lobby
    • Luggage storage, a 24-hour front desk, and tour/ticket assistance
    • Smoke-free premises, free newspapers, and a front-desk safe
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 78 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and bathrobes.
  • Extra amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with showers and free toiletries
    • LCD TVs with DVD players
    • Daily housekeeping and phones

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: GSTC. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space

Accessibility

  • Elevator
  • Smooth flooring in room

More

  • 1 building
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1200.0 per day
Free cribs are available on request at the property

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: THB 1500 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Best Western Sukhumvit 20 pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Best Western Sukhumvit 20?

As of Oct 5, 2026, prices found for a 1-night stay for 2 adults at Best Western Sukhumvit 20 on Oct 20, 2026 start from ￥7,218, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Best Western Sukhumvit 20?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Sukhumvit 20?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Best Western Sukhumvit 20 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1500 per vehicle applies.

Where is Best Western Sukhumvit 20 located?

Located in Sukhumvit, this hotel is within a 10-minute walk of EmSphere Shopping Center and Terminal 21 Shopping Mall. Emporium and Nana Square are also within 1 mi (2 km). Sukhumvit Station is 7 minutes by foot and Asok BTS Station is 8 minutes.

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Reviews

Best Western Sukhumvit 20 Reviews

8.0

Very Good

8.4

Cleanliness

7.8

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 246 out of 708 reviews
Rating 8 - Good. 290 out of 708 reviews
Rating 6 - Okay. 116 out of 708 reviews
Rating 4 - Poor. 36 out of 708 reviews
Rating 2 - Terrible. 20 out of 708 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location, Clean, kind staff. As long as you don’t want a pool this a a great place to stay. Not to far to Train and Terminal 21 mall
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chai and Janine at the reception desk were very friendly and kind. Help me with setting up transportation and always greet me with a smile and asking if everything is okay. Room is very spacious and clean. Cleaning staffs are doing a great job providing service with kindness. Only inconvenience no pool or gym. Very small hotel but close to metro, food, entertainment. Good for solo traveler. Thank you to all Staffs.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with nice rooms and friendly staff
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! Great staff and service!
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice and big, no outside noise. Staff friendly and helpful.
Stayed 13 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotels location is ok, reasonably central.The room was ok, bed was comfy, the shower temperature was not constant.There is no pool or gym,no gym was not an issue, but no pool was a bit of a draw back. The staff are really helpful, and friendly.Would I stay again? Probably because the location is good.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff there is very friendly
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great property very convenient location
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room in a quiet location but not too far from lots of things to see. The staff are really great and very helpful. I loved this hotel.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Amenities
Quick and easy. Staff was very nice.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean room. Efficient operation
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room and service is good, a little far from BTS and deep in SoI. Also, 4-star hotels should have toothbrush, razors, slippers, cotton buds, etc..
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 12 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
EXCELLENT STAFF.
Stayed 4 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. It is located only steps from two major train lines and several bus routes. It is surrounded by affordable restaurants and sports bars.
Stayed 15 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great staff. Seamless. Got my deposit back no problem
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , close to shops and BTS . Shops near by . Room was large and had everything we needed.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT STAFF.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fairly inexpensive, and in a convenient location for the trains. Generally a good area to be in with lots of food and shopping around. Hotel does not have a pool so that is definitely a draw back.
Stayed 4 nights in Jan 2024
Verified review

8/10 Good

Liked: Staff & service, room comfort
Good location and affordable Found bugs in the bathroom
Stayed 5 nights in Jun 2024
Verified review

6/10 Okay

Disliked: Amenities
Ok for the price. It’s a basic hotel. No breakfast. The room was clean and comfortable. Noticed roach traps under the sink but didn’t see any roaches. It’s right off the Main Street so is a little more quiet.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Medium size hotel in a quiet area 10 min walk from Asoke Station. Large sized room with modern facilities. Limited english viewing available on TV was the only negative. Pleasant park nearby.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Property in a good location although the carpet was not appropriate for rooms. Staff friendly and approachable. Disappointing no breakfast or dinner facilities and no swimming pool.
Stayed 5 nights in May 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The Good: great location in the Sukhumvit area, beds and pillows surprisingly comfortable and rooms are very quiet, sound proof. The Bad: online pictures are very deceptive. There is practically no lobby, it’s a reception desk against the wall and total 4 chairs against the opposite wall in front of the elevator. The bar is actually outside, at the front of the hotel, open air, very basic like a street side stall. Not sure how it qualifies as a 4 star accommodation. I had booked 4 rooms for 7 nights (28 nights total) and at the checkout they wanted to charge for a stained towel and a missing small spoon in one of the rooms. We asked them to check again and they found the spoon. Eventually they gave up charging for the towel after we told them about cockroaches running around in one of the rooms and showers alternating between cold and burning hot water. They asked me to sign some paper and said all is ok. I did pay 300 bahts for a missing card key per their policy
Stayed 7 nights in Feb 2026