外観

ウリシーズの口コミ

3 out of 5
ウリシーズ
2 E Read St, Baltimore, MD

口コミ

9.0

とても素晴らしい

評価 10 - 362 件の口コミ中 243 件が非常に良い" "
評価 8 - 362 件の口コミ中 56 件が良い" "
評価 6 - 362 件の口コミ中 40 件が普通" "
評価 4 - 362 件の口コミ中 17 件が不満" "
評価 2 - 362 件の口コミ中 6 件が非常に不満" "

9.4/10

清潔度

9.2/10

スタッフとサービス

8.6/10

設備とサービス

9.0/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

4/10 (不満)

Claire

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Frederick

良かった点 : 清潔度、スタッフとサービス
best beef tenderloin steak I ever had at the Ash restaurant. Charming after hours speak easy type place at the end of the building. Had a stellar Manhattan at a cafe table in the alley.
2024 年 4 月に 2 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Frederick,Thank you for awarding us a 5-star rating and for sharing your feedback on your recent stay. I'm delighted to learn that you savored the cuisine at Ash Bar from our updated menu. Should you find yourself in Baltimore again, we hope you choose to stay with us. Thank you once more, and have a great day!

8/10 (良い)

Christine

2024 年 2 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Christine,Thank you for taking the time to rate your recent stay a 4 out of 5. We look forward to the opportunity to welcome you back in the future and earn a perfect 5 out of 5. Thank you once again, and have a great day.Warm regardsTyaire BookerFront Office Manager

6/10 (普通)

Khara、Oxon Hill

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
The decor was eclectic and unique. It was dark and sexy if that's what you're going for. The beds were comfortable and the shower was hot-always a plus. Oh, and the front desk staff was very nice and helpful.
2024 年 4 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Khara,Thank you for sharing your feedback regarding your recent stay with us. I'm delighted to hear that you enjoyed the decor and the service provided by our staff. We hope to have the opportunity to welcome you back in the future and earn a perfect 5 out of 5. Thank you once again, and have a great day!Warm regards

10/10 (非常に良い)

Yueying

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
比较古典,有情调,但是无任何服务,没有饮用水牙刷
2024 年 4 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Yueying,Thank you very much for taking the time to leave a review of your recent stay. We truly appreciate the 5-star rating. I wanted to inform you that we do offer amenities such as toothbrushes and toothpaste, which are available at the front desk. We look forward to welcoming you back in the future. Have a great day!Warm regards

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is a beautiful hotel in a historic building in the middle of Mount Vernon. The front desk and cleaning staff are very friendly and helpful. The area is safe and walkable with plenty of restaurants. The rooms are also beautiful and have a unique charm.
2024 年 4 月に 4 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear John,Thank you for sharing this wonderful review. I'm delighted to hear how much you enjoyed our historic building and the customer service provided. We hope you choose to stay with us again in the future. Thank you once again, and have a great day!Warm regards

6/10 (普通)

Sigmund

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel decor is creative, whimsical and quite lovely The Ash Bar/restaurant is unique - harkens back to the 30's art deco - could imagine Humphrey Bogart in Casablanca. We had a great pre dinner complimentary drinks with oysters - great service. Brunch there the next day was also really good. Unfortunately, we have to give a mixed review. The room, althoughtastefully appointed was really small - no confortable chair to sit in - no real place to store clothes other than a cabinet with one shelf - the lighting was inadequate for reading - it was dissapointing not tohave coffee availabe the next morning til 9AM (So I went to Starbucks) I'll say though, the staff ws quite friendly and eager to please. I'd probably come back if I knew they would provide morning coffee and that I'd have a better choice of rooms with bedside reading lights.
2024 年 4 月に 2 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Sigmund,Thank you for sharing your review of your recent stay with us. I'm delighted to hear that you enjoyed the hotel décor and Ash Bar. However, I'm very sorry to learn about the inconveniences you experienced during your stay. Your feedback will be invaluable in our efforts to enhance the guest experience. Thank you once again, and have a great day.Warm regards

6/10 (普通)

MIN JUNG

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Not the worst, not the best. However the location is great!
2024 年 4 月に 2 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Min Jung,I'm disappointed to learn that your recent stay with us didn't meet your expectations. I would appreciate hearing more feedback to understand how we could have improved your experience. We hope for the opportunity to make things right during a future stay. Have a great day.Warm regards

8/10 (良い)

Kristin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a special hotel filled with lots of characters and old world feel. The bed was clean and comfortable. The only thing was the temperature control in my room was not working so I had to ask the front desk to control the temperature. I would’ve preferred the temperature to be warmer but it was keep defaulting back to cooling when it reaches the desired temperature. Othe than that, I liked the friendly service and the restaurant. The food and service was excellent!
2024 年 4 月に 2 泊滞在
Ulysses Front Desk Supervisor からの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Kristin,Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you enjoyed the special ambiance of our hotel, filled with characters and old-world charm. We appreciate your feedback regarding the temperature control in your room. Please accept our sincerest apologies for any inconvenience this may have caused during your stay. Our team is committed to ensuring our guests' comfort, and we apologize for falling short in this instance. We'll make sure to address this issue promptly to ensure it doesn't happen again in the future.Warm regards,Katia Brown

10/10 (非常に良い)

Janeth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved this hotel! My husband and I did an east coast trip by train and we got there at night. We were able to walk from the station to the hotel no problem. The hotel itself is so beautiful. The decor really was incredible down to every detail. The staff was so kind and helpful as well. They also have bars in the lobby area. We went to Blooms on Tuesday night for the jazz band which was so great. I had espresso martinis and they were delicious. I loved everything about our stay! I’m a big fan of boutique hotels and Hotel Ulysses just went to the top of my list.
2024 年 4 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Janeth,We extend our sincerest gratitude for your fantastic review of your recent stay. It brings us great joy to learn that you appreciated the hotel decor and the level of customer service provided. We're thrilled that you were able to enjoy our weekly Jazz night as well. We look forward to the possibility of welcoming you back for another memorable stay. Have a wonderful day!Warm regards

6/10 (普通)

Erica C.

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I liked that the hotel has a real point of view and vibe. It's very unique and much less cookie-cutter than some. The bath products were very strong smelling and I would have liked a milder alternative.
2024 年 4 月に 2 泊滞在
Ulysses Front Desk Supervisor からの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Erica,We're delighted to hear that you appreciated the unique ambiance and personality that our hotel strives to offer. We take great pride in creating an environment that stands out from the ordinary, providing our guests with a memorable and authentic experience.Your comments regarding the bath products are duly noted. We understand that scent preferences can vary greatly among our guests, and we apologize if the fragrance was too strong for your liking. Please know that your feedback is valuable to us, and we will certainly take it into consideration as we strive to continuously improve our offerings.We hope to host you again in the future.Best regards,Katia Brown

10/10 (非常に良い)

Mary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Beautiful hotel. Can’t wait to stay there again
2024 年 4 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear Mary,Thank you for the stellar 5-star review. We're thrilled to hear that you found our hotel beautiful and had a wonderful time during your stay. We look forward to the opportunity to welcome you back in the near future. Thank you once again, and have a fantastic weekend!Warm regards,

10/10 (非常に良い)

Erin

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love this place. Staff are super welcoming. Rooms small but comfy. Will stay again
2024 年 4 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Erin,We sincerely appreciate your flawless 5-star rating and are thrilled to hear about your positive experience with the hotel and our customer service. Your feedback is invaluable to us, and we eagerly anticipate the opportunity to welcome you back in the future. Have a fantastic weekend!Warm regards,

10/10 (非常に良い)

Claire

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Claire,Thank you for giving your stay a perfect 5 out of 5 rating. Your satisfaction is our utmost priority, and I'm delighted to hear that you had a wonderful time during your visit. We eagerly anticipate the opportunity to host you again in the future. Have a fantastic day!Warm regards,

6/10 (普通)

Roger

カップルで旅行
良かった点 : 清潔度
The ambience is deliberately noir, so much so that we had difficulty at first, in the dark, trying to get into our room. This atmosphere may be more to the taste of others than to ourselves. However, the situation of the hotel is ideal for access to amenities of Mount Vernon, and we had a good breakfast that was well served. Easy parking on the street from 6:00 p.m. Saturday through Sunday.
2024 年 4 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Roger,Thank you for sharing your feedback and reviewing your recent stay. Regarding the lighting concern, I want to mention that we offer LED lamps at the front desk for your convenience. I'm pleased to hear that you enjoyed the Ash Bar breakfast and found the hotel's location convenient for Mount Vernon activities. Thank you once again, and I hope you have a wonderful week ahead.Best regards,

2/10 (非常に不満)

Renee

カップルで旅行
良かった点 : 設備とサービス
気になった点 : スタッフとサービス
Front desk gave my key to a stranger and she walked in on me in the bathroom. Management decided free drinks would cover it. Found a monogram wash cloth in my room. Romm cleaned? Idk. Unfortunately, stay was not nice. Go to the Ash bar skip the stay I stay. Rooms are 8x10 and staffing is a joke. Manager wig crooked. All the things. Ha! Card blocked your charge.
2024 年 4 月に 2 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Renee,I apologize deeply for the incident regarding the room key that resulted in someone accessing your room. I have addressed the matter with the team member involved and implemented additional training measures. Additionally, I want to explain that despite our best efforts to accommodate room type changes, we were unable to do so due to high occupancy over the weekend.I understand that you were offered drink vouchers and we waived the smoking fee for your room as a gesture of apology for the inconvenience caused. Once again, I am truly sorry for the inconveniences you experienced, and I hope you have a great week ahead.Warm regards,

4/10 (不満)

Chris

カップルで旅行
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス、施設のコンディションと設備
Room not as advertised on website. AC was not working. Asked the staff twice to take a look and they did not. Room was 80 degrees all night. Asked for additional pillows and they said they’d bring them but never did.
2024 年 4 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Chris,I'm sincerely sorry to learn about the issues you encountered with your AC and receiving pillows during your stay. It's truly regrettable that your experience fell short of expectations. Rest assured, we will investigate what happened and take steps to prevent similar occurrences in the future. We hope you'll consider giving us another chance to turn things around in the future. Wishing you a great week ahead.Warm regards,

10/10 (非常に良い)

Peter

2024 年 4 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Peter,I extend my gratitude for rating your recent stay a perfect 5 out of 5. It brings me great joy to hear that you enjoyed your stay. We look forward to the opportunity to welcome you back in the future. Have a great day!Warm regards,

10/10 (非常に良い)

Sunita

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was very clean. The decor is funky and hip. The restaurant and bar are very stylish. Access to the street and elevators is very convenient.
2024 年 3 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Sunita,Thank you for taking the time to rate your recent stay. We are pleased to hear that you enjoyed the cleanliness and décor of the hotel. We look forward to welcoming you back in the future. Have a great day!

10/10 (非常に良い)

Tina

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Tina,We greatly appreciate your recent rating of 5 out of 5 for your stay. It brings us immense joy to hear that you had a wonderful experience, and we eagerly anticipate the opportunity to welcome you back in the future. Have a fantastic day!Warm regards

10/10 (非常に良い)

Alexis

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Ulysses was a charming place to stay in a walkable area of the city. The rooms are too cute and the staff are very kind and helpful.
2024 年 3 月に 1 泊滞在
Ulysses Front Desk Supervisor からの返信 (投稿日 : 2024 年 3 月 30 日)
Dear Alexis,Thank you for choosing to stay at The Ulysses Hotel and for taking the time to share your feedback with us. We are thrilled to hear that you found our hotel charming and enjoyed your experience with us.Our team takes great pride in providing exceptional service, and it is always rewarding to hear that our efforts have made your stay memorable. Your kind words about our staff's kindness and helpfulness mean a lot to us. We strive to create a welcoming and comfortable environment for all our guests, and it is wonderful to know that we succeeded in doing so during your visit.We are delighted that you appreciated the design and ambiance of our rooms. At The Ulysses, we aim to create a cozy and inviting atmosphere where guests can relax and feel at home. Your feedback about the rooms being "too cute" is particularly delightful to hear, as it reflects our commitment to offering unique and aesthetically pleasing accommodations.Once again, thank you for choosing The Ulysses Hotel for your stay. We hope to have the pleasure of welcoming you back in the near future for another enjoyable visit. If there is anything more we can do to enhance your next stay, please do not hesitate to let us know.Warm regards,Katia Brown

10/10 (非常に良い)

Anecia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is my new spot away from home… it reminds me of being at home. The decorum is beautiful but most of all. They are Clean AF.
2024 年 3 月に 2 泊滞在
Ulysses Front Desk Supervisor からの返信 (投稿日 : 2024 年 3 月 30 日)
Dear Anecia,Thank you immensely for sharing your glowing review of your recent stay with us! We are absolutely thrilled to hear that our hotel has become your new home away from home. Creating a welcoming and comfortable atmosphere is at the heart of what we do, and we're delighted to know that you feel that way.Your appreciation for our decorum warms our hearts. We strive to create a space that not only exudes beauty but also evokes a sense of familiarity, akin to the comforts of home. It's wonderful to hear that our efforts have resonated with you.Moreover, we couldn't be happier that our commitment to cleanliness has left such a positive impression.Your kind words mean the world to us, and we can't wait to welcome you back for another memorable stay. Until then, please don't hesitate to reach out if there's anything we can do to make your next visit even more enjoyable.Warm regards,Katia Brown

10/10 (非常に良い)

Donald

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
thick walls and sturdy bed.
2024 年 3 月に 2 泊滞在
Ulysses Front Desk Supervisor からの返信 (投稿日 : 2024 年 3 月 30 日)
Dear Donald,We are thrilled to receive your review! Thank you for taking the time to share your experience. Ensuring a peaceful and comfortable stay for our guests is our top priority, and it's fantastic to know that we succeeded in providing you with a restful environment. Your satisfaction is what drives us, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Safe travels!Warmest Regards,Katia Brown

10/10 (非常に良い)

Maitreyee

The staff was very cooperative and the asthetic of the place was wonderful.
2024 年 3 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Maitreyee,I want to express my gratitude for your review of your recent stay. I'm thrilled to learn that you appreciated the hotel's aesthetic and the quality of customer service you received. Your 5 out of 5 rating means a lot to us, and we eagerly anticipate the opportunity to welcome you again in the future. Have a wonderful day!Best regards,

10/10 (非常に良い)

Evelyn

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very special hotel! If you like being transported to a different time and place through unique decor and special services - think Edwardian or old fashioned fairy tale- this is the spot for you. Love the quirky style so much. This time we stayed in a higher floor and had a fabulous view of the city. Feels like you are in a wealthy country estate somewhere but then you go out and enjoy Baltimore! Yeah. Also, location was very convenient for all our needs.
2024 年 3 月に 2 泊滞在
Ulysses Front Desk Supervisor からの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Evelyn,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our unique decor and special services helped transport you to a different time and place. It's fantastic to know that you appreciated the quirky style of our hotel and that you found the higher floor with its fabulous view to your liking.Our convenient location is indeed one of our greatest assets, and we're glad it met all your needs during your stay. We hope to have the pleasure of welcoming you back to our hotel in the near future for another memorable experience.Warm regards,Katia Brown

10/10 (非常に良い)

Sean、Arlington

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love staying at Ulysses. It's very convenient for my needs, not difficult to find street or paid parking, and a fun vibe.
2024 年 2 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Sean, Thank you for your valuable feedback and for giving us a perfect 5 out of 5 rating. It's fantastic to hear that you thoroughly enjoyed your experience at Ulysses and found it to be a fun and convenient hotel. We're eagerly looking forward to welcoming you back soon. Have a fantastic day!

6/10 (普通)

Dave、Catonsville

良かった点 : 設備とサービス
Stayed here many times and this was a dud. There was no one at reception for a full five minutes. When we were finally noticed, someone who did not work at reception checked on us. Then magically an employee came out from the room behind reception to help us. She did not apologize for leaving us hanging. The soap dispenser in the bathroom had dripped onto the counter top leaving the impression that the cleaning staff had not cleaned, and the hot water didn't get hot. Lots to improve upon.
2024 年 3 月に 1 泊滞在
Ulysses Front Desk Supervisor からの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Dave,Thank you for taking the time to share your feedback with us. We sincerely apologize for the less than satisfactory experience you had during your recent stay with us.First and foremost, we apologize for the delay you experienced upon arrival and the lack of immediate assistance at reception. This does not reflect the level of service we strive to provide, and we assure you that we are addressing this issue with our team to ensure it does not happen again in the future.We understand the frustration caused by the soap dispenser in the bathroom and the impression it left regarding our cleanliness standards. Rest assured, this has been brought to the attention of our housekeeping department, and we are taking steps to prevent such oversights from occurring in the future.Additionally, we apologize for the inconvenience caused by the issue with the hot water. Ensuring our guests' comfort is our top priority, and we regret any discomfort this may have caused during your stay.We truly value your loyalty as a repeat guest, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience. Please feel free to reach out to us directly if you would like to discuss your stay further or if there is anything else we can assist you with.Warm regards,Katia Brown

2/10 (非常に不満)

Charles、lewisburg

出張
気になった点 : 設備とサービス
I contacted the hotel letting them know about a late arrival, which they seemed ok with. When I arrived at the hotel, they had cancelled my reservation and would not allow me to check in. When Expedia tried to recover the cost of my reservation, the hotel refused. Completely unethical.
2024 年 3 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Charles,I sincerely apologize for the inconvenience caused by the issue with your late arrival, which prevented you from staying with us. Upon further investigation, I can confirm that the reservation has been refunded on our end. For further assistance with your refund, please reach out to Expedia directly. I deeply regret any inconvenience this has caused and will address the matter with our team to prevent such issues in the future. We hope you will consider giving us another chance to exceed your expectations in the future.Warm regards,

10/10 (非常に良い)

Cindy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Cindy,Appreciations for taking the time to rate your recent stay as a perfect 5 out of 5. It brings me joy to learn that you enjoyed your time at Ulysses. We look forward to welcoming you back in the future. Have a great weekend ahead!

8/10 (良い)

vencent

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the design
2024 年 3 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Vincent,We appreciate your rating of 4 out of 5 for your recent stay. It's delightful to hear that you loved the hotel's design and enjoyed your time with us. We hope that if you choose to stay again, we can elevate your experience to a 5 out of 5. Thank you once again, and have a great day!

10/10 (非常に良い)

Lucille

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was super clean and within walking distance to restaurants and attractions
2024 年 3 月に 1 泊滞在
Ulysses Front Desk Supervisor からの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Lucille,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found your room to be super clean and conveniently located within walking distance to restaurants and attractions.Ensuring our guests' comfort and satisfaction is our top priority, and we are thrilled to learn that we met your expectations in this regard. Our team works tirelessly to maintain the highest standards of cleanliness throughout the hotel, and it's always rewarding to receive positive feedback on our efforts.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the near future. If there is anything else we can assist you with, please don't hesitate to let us know.Warm regards,Katia Brown

4/10 (不満)

ngozi

カップルで旅行
気になった点 : スタッフとサービス
Decor is interesting and unique. We arrived a little early and they did not allow us to check in early. The room is tiny and we found an old wash rag in the bathroom and grape stems on the floor by the TV. Street parking was available. The shower stopped running twice while I was taking a shower but it came back on.
2024 年 3 月に 1 泊滞在
Ulysses Front Desk Supervisor からの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Ngozi,Thank you for taking the time to share your feedback with us. Regarding your experience with early check-in, we apologize for any inconvenience caused. Our standard check-in time is 3:00 PM, and while we do our best to accommodate early arrivals, it's not always possible due to the time needed for thorough room preparation.We're disappointed to learn about the cleanliness issues you encountered in your room. Please rest assured that this is not reflective of our usual standards, and we have addressed this matter with our housekeeping team to ensure it doesn't happen again.Regarding the intermittent issue with the shower, we apologize for the inconvenience. We have since had our maintenance team inspect the plumbing to ensure that such occurrences are minimized in the future.Once again, thank you for sharing your experience. We hope you'll give us another opportunity to exceed your expectations on a future visit.Warm regards,Katia Brown

4/10 (不満)

?????

良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 1 泊滞在
Ulysses Front Desk Supervisor からの返信 (投稿日 : 2024 年 3 月 30 日)
Greetings,I appreciate you taking the time to offer feedback on your recent stay. While your experience was nowhere near the standard Ulysses has set for our guests, it is with rare episodes like this that our team is able to grow and improve. Our top priority is our guest's complete satisfaction, and we hope that you will let us prove it to you with a future stay at Ulysses.Warmest regards,Katia Brown

10/10 (非常に良い)

Janice

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Has a lot of character
2024 年 2 月に 1 泊滞在
Ulysses Front Desk Supervisor からの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Janice,Thank you so much for taking a moment to share your experience at Ulysses. Our team is so glad to hear that you enjoyed your stay and enjoyed the character of our hotel. We look forward to seeing you again soon.Warm regards,Katia Brown

10/10 (非常に良い)

Shawn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Decor very unique. Great location
2024 年 3 月に 1 泊滞在
Ulysses Front Desk Supervisor からの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Shawn,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed the decor and location. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.Warmest Regards,Katia Brown

8/10 (良い)

Chris

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place is as interesting as it is comfortable. The staff was helpful and kind. My only issues would be that guests do not have the ability to change the temperature of the room and your actual room looks nothing like those highlighted on Expedia. Expedia only has pictures of suites. Nonetheless, we would stay there again. Good folks.
2024 年 2 月に 2 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Chris,I appreciate your feedback on your recent stay. It brings me joy to know that you found our staff welcoming and the hotel comfortable. Your input about the thermostats is valuable, and we are actively exploring improvements in this area. We look forward to hosting you again in the future. Have a wonderful day!Best regards,

10/10 (非常に良い)

Pukkanun、Baltimore

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Pukkanun,Thank you for rating your recent stay a perfect 5 out of 5. We're thrilled to hear that you had an enjoyable experience, and we look forward to welcoming you back soon. Have a wonderful day!

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The aesthetic slayed
2024 年 2 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Sarah,We appreciate your 5 out of 5 rating for your recent stay. It brings us great joy to learn that you enjoyed the aesthetic of the hotel and your overall experience. We look forward to welcoming you back in the future. Have a fantastic day!Best regards,

10/10 (非常に良い)

Kimberly

2024 年 2 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Kimberly, Thank you for rating your recent stay a perfect 5 out of 5. We're thrilled to hear that you had an enjoyable experience, and we look forward to welcoming you back soon. Have a wonderful day!

10/10 (非常に良い)

Loic

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a lovely property, with lots of character. No your Hilton or Hyatt! Which is what I loved about it. The decor is old fashioned but not old, more hip. I’ve stayed at older hotels that have just been stuffy or rundown. This was not that! Clean and colorful. The service was warm and welcoming. We had a drink at the bar for happy hour and had well made cocktails. The location is ideally located within walking distance of great cafes, restaurants and museums. There were a few things that they could improve on: the shower head wasn’t great and the light in the room at night wasn’t strong enough to read by. I guess I could have asked for a lamp? If you need to do work in your room, this isn’t the place! In the other hand, a romantic getaway? Yep, totally this place.
2024 年 2 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Loic,We extend our gratitude for giving a 5 out of 5 rating to your recent stay. It brings us immense joy to learn that you enjoyed the property, its decor, and appreciated the cleanliness and the hotel's location. Please note that we can provide LED lamps upon request. We look forward to welcoming you back in the future. Have a wonderful day!Best regards,

10/10 (非常に良い)

Anna

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Anna, Thank you for rating your recent stay a perfect 5 out of 5. We're thrilled to hear that you had an enjoyable experience, and we look forward to welcoming you back soon. Have a wonderful day!

10/10 (非常に良い)

Bruno

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
'
2024 年 2 月に 3 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Bruno,We appreciate your excellent 5 out of 5 rating for your recent stay. It brings us great joy to hear that you thoroughly enjoyed your time at Hotel Ulysses. We look forward to the opportunity to welcome you back in the future. Have a fantastic day!Kind regards,

10/10 (非常に良い)

Xiaolong

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
aesthetic style, very quiet and clean. Arrived after midnight, the front desk was really friendly helping me out with check-in and parking info. Highly recommended.
2024 年 2 月に 1 泊滞在
Ulysses Front Desk Supervisor からの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Xiaolong,Thank you so much for taking the time to share your recent experience at our hotel. We're thrilled to hear that you enjoyed our aesthetic style, as well as the peaceful and clean ambiance we strive to maintain.It's wonderful to know that our front desk team made such a positive impression on you, especially during your late arrival. We understand that arriving after midnight can be stressful, and we're delighted that our team was able to provide you with friendly assistance for a smooth check-in process and parking information.We hope to have the pleasure of welcoming you back for another exceptional stay in the near future.Warm Regards,Katia Brown

10/10 (非常に良い)

Julie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was cleverly decorated and comfortable. Easy check in/check out process, good amenities. Would definitely stay here again. Awesome boutique hotel in a nice area of Baltimore.
2024 年 2 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Julie,Expressing gratitude for awarding your recent stay a perfect 5 out of 5. It brings me immense joy to know that you not only enjoyed your stay but are also considering staying with us again. Your positive remarks about the hotel's design and the customer service provided are truly appreciated. Thank you once more for this outstanding review. Have a fantastic day!Best regards,

6/10 (普通)

Mark

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The hotel itself and decor was charming, and the location was good. However, the room was very small, very chilly, very dark (light bulbs in bathroom not working), noisy (when furnace was on it made a loud, humming noise), and parking situation is very inconvenient. Also, there is only half of a door on the shower leaving the other half exposed which made showering very cool.
2024 年 2 月に 2 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Mark,Appreciation for taking the time to share your review and feedback on your recent stay. We regret to learn about your dissatisfaction with your guest room and the inconveniences you encountered, especially concerning parking and your guestroom. Your feedback is valuable, and we assure you that it will be utilized to improve the overall guest experience. We sincerely hope you'll consider giving us another chance in the future. Have a wonderful day.Best regards,

8/10 (良い)

Kathleen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the vibe and the signature scent! Room and lobby was charmingly decorated and really well maintained. Bars/restaurants were nice but understaffed, was unable to get served breakfast - we gave up on waiting for hostess to show up.
2024 年 2 月に 2 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Kathleen,We appreciate you dedicating time to share your feedback about your recent stay with us. It brings us joy to learn that you enjoyed the hotel's ambiance and the distinctive scent. Thank you for bringing the staffing situation in the Restaurant and Bar to our attention. Your feedback is valuable, and we will utilize it to enhance the overall guest experience.Best regards,

10/10 (非常に良い)

Kristin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our stay at Ulysses. Everything was clean and I love how the decor is not your boring sterile white hotel decor. It has a lot of charm. There are a lot of great restaurants right around this area. Great experience, would book again!
2024 年 2 月に 2 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Kristin,We're delighted to learn that you had a pleasant stay with us and appreciated the hotel's decor and aesthetics. Your fantastic 5 out of 5 review is greatly appreciated. We look forward to welcoming you back in the future. Have a wonderful day!Best regards,

10/10 (非常に良い)

Stacey

2024 年 2 月に 1 泊滞在
Front Office Managerからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Stacey,Thank you for rating your recent stay a perfect 5 out of 5. We're thrilled to hear that you had an enjoyable experience, and we look forward to welcoming you back soon. Have a wonderful day!

10/10 (非常に良い)

Devika、Washington

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Romantic atmosphere
2024 年 2 月に 1 泊滞在
Ulysses Front Desk Supervisor からの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Devika,Thank you so much for rating Ulysses 5 out 5. Your feedback means the world to us. We will continue to strive and exceed your expectations.Warm regards,Katia Brown

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Ulysses Front Desk Supervisor からの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Guest,Thank you very much for your review. We look forward to hosting you for your future stay at Ulysses.Warm regards,Katia Brown