Probably one of my worst check in experience ever. The communication, the reluctance to assist and just don’t care attitude of hospitality workers seems shocking.
Gonaseelan
2022 年 3 月に 3 泊滞在
6/10 (普通)
Ayanda
2021 年 3 月 30 日
Not so good as before, some areas where closed, they was no light on our pool Suite
Ayanda
2021 年 3 月に 2 泊滞在
4/10 (不満)
宿泊されたお客様
家族旅行
2021 年 3 月 16 日
気になった点 : 客室の快適度
What a joke!
We spent a family weekend here, with 2 couples sharing a 2 bed, 2 bath suite. The rooms were clean but very poorly equipped - remote controls didn’t work, there was no patio furniture & only one 2 seater couch for a 4 sleeper unit, hardly any crockery and glasses on the kitchen & whatever they was was from odd sets! Also no bedside lamps in bedrooms, threadbare towels and a light that shone all night outside the 2nd bedroom with no blind to block out the light. We didn’t sleep a wink until it went off with a timer at 5am. To top it all, there is no service directory and no telephone to call somebody in charge to get help. The general line which we googled was not answered when we called. There could have been a fire and nobody from “Management” would have been reachable!! What a joke!!