Relax Inn

Property class: 4

Choose dates to view prices

Take advantage of a terrace, a garden, and dry cleaning/laundry services at Relax Inn. Free in-room WiFi is available to all guests, along with a bar and conference space.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is ￥9,218
￥10,601 total
includes taxes & fees
Nov 18 - Nov 19

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room (Seaview Suite 1)

A hotel room with two beds, a balcony, and a view of greenery.

Room (Seaview Suite 1)

  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Sea View (Non Seaview 4)

A hotel room with a large bed, two bedside tables with lamps, a potted plant, and a view of the outdoors through a window with curtains.

Room, Sea View (Non Seaview 4)

  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (Non Seaview Suite 8)

A modern bathroom with a glass shower enclosure, a toilet, and a sink area with toiletries.

Deluxe Room (Non Seaview Suite 8)

  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room (Seaview Suite 12)

A hotel room with two beds, a balcony, and a view of greenery.

Room (Seaview Suite 12)

  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Apartment

A balcony with a view of the sea, a chair, and a table.

Premier Apartment

  • Sea view
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Located in Ballito, Relax Inn is in the suburbs and near the beach. Boulevard Shopping Centre and New Salt Rock Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Salt Rock Beach and Thompson's Bay Beach. Hillary Park and Hilary Park are also worth visiting. Discover the area's water adventures with snorkeling and fishing nearby, or enjoy the great outdoors with horse riding. Visit our Ballito travel guide
Map
4420, KwaZulu-Natal, Ballito, 627 Main Road, Shakas Rock

What's nearby

  • A beach with a lighthouse, rocky shoreline, and a ship in the distance.
    Umhlanga Rocks Beach
    32 min drive - 41.0 km
  • Umhlali Library
    13 min walk - 1.1 km
  • Salt Rock Beach
    15 min walk - 1.3 km
  • Thompson's Bay Beach
    2 min drive - 2.2 km
  • Ballito Beach
    6 min drive - 4.7 km

Getting around

  • King Shaka Intl. Airport (DUR)
    20 min drive

Restaurants

  • Salt Cafe
    4 min walk
  • Salt Rock Coffee Company
    2 min drive
  • KFC
    5 min drive
  • Bench Coffe Co
    3 min drive
  • Salt Rock Hotel
    2 min drive

About this property

Relax Inn

  • Upscale hotel by the ocean
  • A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Relax Inn. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and conference space.
  • Additional perks include:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Free self parking
    • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
    • Wedding services, smoke-free premises, and luggage storage
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas.
  • Extra amenities include:
    • Deep soaking tubs and hair dryers
    • 32-inch TVs with satellite channels
    • Wardrobes/closets, separate sitting areas, and refrigerators

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7.6 out of 10, Good, 173 reviews
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￥16,547 total
includes taxes & fees
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Frequently asked questions

Does Relax Inn have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Relax Inn?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Relax Inn on Nov 18, 2026 start from ￥9,218, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Relax Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Relax Inn?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Relax Inn?

Check-out is at 10:00 AM.

Does Relax Inn provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Relax Inn located?

Situated by the ocean, this hotel is within 1 mi (2 km) of Salt Rock Beach, Umhlali Library, and Thompson's Bay Beach. Tiffany's Beach and Boulevard Shopping Centre are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Relax Inn Reviews

7.6

Good

8.0

Cleanliness

9.4

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 11 out of 26 reviews
Rating 8 - Good. 7 out of 26 reviews
Rating 6 - Okay. 3 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 4 out of 26 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The accommodation and the staff service was excellent, i ended up extending my stay. I will definitely come back
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and food are the best

We arrived a bit early but the front desk offered to speed up the services to accomodate us. Real friendly staff and the supper was great.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This is an older hotel, with Akzo large suites Werth balconies / or Sea views. Just a short drive from beaches and popular Ballito activities. The staff were welcoming and very friendly, while ensuring all my requests were taken care of . The indian cuisine served at the "Dine inn" restaurant is authentic and very delicious! Expect issues With water & electricity- these are issues common for the area and not caused by the hotel or the staff.
Stayed 4 nights in Apr 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
The whole property is an events venue that has accommodation, in that order.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Faith is an asset. Polite. Warm and cordial. Helpful. Lovely person to have at your Frontline.
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Yes useless pathetic service
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty but needs work

The DSTV in the room did not work and I have been double billed. I paid through hotels.com and the hotel made me pay too.
Stayed 1 night in Jan 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities

Shocking

The hotel is not nearly as nice as it looks in the pictures. I would definitely not go back. The standard of the so-called premium apartment is absolutely shocking. The place has holes in the walls, light sockets not in properly, electics very dodgy , im surprised we didn't get an electric shock, the lights would go on and off. The painting standards looked like a 5 year old had done it, as you can see in the photos. The so called restaurant had very limited menu and its not the sort of place you would enjoy. There was only one restaurant in walking distance so not many alternatives. I was offered a small refund for the poor service , but they have not honoured that.
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Disliked: Cleanliness

Just an okay stay but good location

The location- less than 5min walk to the Granny Pool beach and 20 to Thompson was the plus for this hotel oh and the spacious rooms - HOWEVER,our patios for both bedrooms were filthy ,sliding doors and railings muddy ,cigarettes littered - I had to go downstairs to call the cleaners to clean after I tried to sanitize and dust myself and it took all of 20 min per room balcony to show the state they were in … the entire property actually was just not the cleanest ,even the pool was cleaned just once during our 3 day stay ,tables and chairs not wiped at the pool area - cigarette butts everywhere - the cleaners though pleasant enough woke us up at 7:30 calling out to each other the first night until I couldn’t take it and asked them to keep it down - the restaurant was decent enough ,the young lady on day shift a joy ,evening shift and a guy on the morning shift were sour .They kept giving us food without cutlery or serviettes ?!?we ALWAYS had to ask - the young lady at reception was friendly and eager … overall just an okay stay
Stayed 3 nights in Mar 2022
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Staff is doing their best but they seem not to have resources, i.e. breakfast food, no fresh bread. Pool was dirty, therefore could not use it. Water was leaking from toilet pipe. TV was not working first night. Therefore cannot be a 4 star place. Staff was however willing to help.
Stayed 3 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Initially, I booked one night at the hotel. I extended my stay with two more nights after my arrival here. Unfortunately, the hotel did not have availability for a 4th night. The staff is friendly and helpful. Loved my stay!
Stayed 1 night in Jan 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Toilette was leaking sewage into the whole bathroom.
Stayed 3 nights in Dec 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book at your own risk!!!

There was nothing good about the establishment. We were allocated in a wrong room and they refused to put us in our room since the TV was not working at room they put us in and there was a lot of noise from next door. It took more than an hour to serve us breakfast and when they finally served it, it was a wrong order and they served us half cooked sausages. We had to cut our stay short because they were nit attending to our complaints. I'd say book at your own risk!!!
Stayed 2 nights in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

WiFi not working and poor cellular coverage

WiFi wasn’t working for the entire stay. Staff from my company stayed there and were told breakfast wasn’t included even though it was shown that way when we booked on hotels.com. I had to clarify this with the person working there to ensure there was no charge for breakfast put through.
Stayed 3 nights in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Nice place

It was OK for Ballito
Stayed 2 nights in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. I will be back.
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed it very much.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are lovely and the suites amazing! Highly recommended!
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need more than 1 night.

Only a one night but definitely needs more than 1 night to really appreciate what it offers
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Stayed 1 night in Mar 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020