This was the perfect stopover hotel. It was beautiful and has everything a family needs. The rooms are spacious.
Chrishando
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Carmen
2024 年 3 月 21 日
Carmen
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Murat
2024 年 3 月 1 日
Murat
2024 年 2 月に 1 泊滞在
8/10 (良い)
Talha
2024 年 2 月 16 日
Talha
2024 年 2 月に 1 泊滞在
2/10 (非常に不満)
Mehmet
2024 年 2 月 2 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Mehmet
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Serkan
家族旅行
2024 年 1 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Serkan
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2023 年 12 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2023 年 10 月に 1 泊滞在
8/10 (良い)
David
2023 年 10 月 24 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
I hate complaining but food should be served hot.
The rooms are clean and relatively eco-friendly. However many rooms overlook the main street and are noisy with the windows open. The a/c is ok but a little noisy at night when you are trying to sleep.
The restaurant menu is extensive. The staff were helpful especially for choosing a bottle of wine to accompany the meal we had chosen. However our order arrived cold (including the french fries) so we sent it back. My dish was microwaved and was back on the table within five minutes. My partner's dish had new chips but the chicken skewer was still cold. Even so, both dishes were tasty and we would have them again. Hopefully served hotter next time!
When we checked out the next morning we mentioned the problem with the food but the reception didn't react at all. As we have stayed at this hotel on a number of occasions this was rather disappointing customer service. Overall it's still our favourite hotel when staying in Balıkesir.