Dear Kenji san,We are truly grateful you chose to stay with us recently, and for having shared your detailed positive impressions of your stay. Our entire team will be delighted to read your comments and will look forward to the opportunity of welcoming you back when you are next in Bali.

Thank you, Yuki!We're thrilled to hear that you had a great experience with us at Conrad Bali. Our team works hard to ensure that every guest feels welcome and enjoys their stay.If you have any specific feedback or suggestions for us, please feel free to share.We hope to welcome you back again soon for another fantastic stay!Best, Kevin

Dear Kohei San,Thank you for sharing your feedback with us!We're delighted to hear that you had a satisfying experience during your stay. It's wonderful to know that you enjoyed the hospitality, breakfast, pool, room comfort, restaurant, seaside view, and yoga facilities. We appreciate your kind words and hope to welcome you back soon for another enjoyable stay!

Amazing! Thank you for sharing your review Seungcheol!

Dear Hiroki,Thank you for sharing your positive experience! We're delighted you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you again soon.

Amazing! Thank you for sharing your review Yuichiro!

Dear Atsushi,Thank you for sharing your feedback regarding your recent stay at Conrad Bali. We sincerely apologize for any inconvenience or dissatisfaction you may have experienced. We take guest feedback seriously, and we are committed to addressing your concerns to improve our services.To better understand your specific issues, could you please provide more details about the aspects that led to your rating of 1 out of 5? Your insights will help us make the necessary improvements and ensure a more pleasant experience for our guests in the future.We appreciate your feedback and hope to have the opportunity to welcome you back, providing you with an improved and delightful stay.

Excellent. Thank you!

Fantastic! Thank you Yusuke!

Truly delighted our team made the difference during your stay, and thank you for sharing. Hope to see you back when you are next in Bali.

Wonderful! Thank you Kentaro.

Thank you MAMI for having chosen to stay with us recently.

Excellent! Thank you!

Thank you for your 5/5 rating!

Wonderful! Thank you Koki. We hope to see you back here for another relaxing stay soon.

Excellent! Thanks!

Delighted you enjoyed your recent stay, Kenji! We hope to see you back again soon.

Delighted you enjoyed your recent stay, Asako! We hope to see you back again soon.

Thrilled you found all to your expectations in terms of cleanliness and condition, and that you would be coming back to stay with us again when you are next in Bali!清潔さと状態の点でご期待にすべて応えていただき、次回バリにお越しの際はまた戻ってきて、私たちと一緒に滞在したいと思って大変うれしく思います。

Wonderful!

Thank you Takuya!

Thank you Tomoaki for choosing to stay with us. We are thrilled you found your stay five out of five!Hope to welcome you back to Conrad again when you are next in Bali.

Dear Hama San, Thank you very much for your incredible loyalty and leaving such a positive review after your experience at the Conrad Bali. I am delighted that you commented so highly on our rooms, breakfast choices and team member service and hospitality. Thank you for your generous compliments, it will be our pleasure to extend a warm welcome back and be of service to you again. Best Regards, Evelyne Raden Director of Operations

Dear Mr/s. Yoshiaki, Greetings from Conrad Bali. Thank you for your kind feedback. We are look forward to welcoming you back at our resort. Regards Reservation Teams

Dear Shigeru, Thank you for leaving us a review. I hope you've enjoyed a pleasant stay with us and I look forward to welcoming you back for an even better all-round experience in the near future! Best, Kevin Girard General Manager

Dear YOHEI, Thank you for leaving us a superb rating and review! I'm pleased to know it was an enjoyable experience for you and that you were impressed with a great many aspects of your stay, including our amenities, facilities, cuisines, and general hospitality of our team. It is also truly assuring that we've managed to give you peace of mind throughout with our strictly implemented Covid SOPs, as your health and safety are of paramount importance to us. We look forward to welcoming you back for another stay! Sincerely, Evelyne Raden Rooms Division Director

Dear Valued Guest, Thank you for leaving us a 5-star rating. I'm glad you were pleased with your stay as well as our overall services. Looking forward to welcoming you back hopefully in the near future! With Regards, Andreas Justkowiak General Manager

Dear Valued Guest, Thank you for leaving us a great rating. I'm pleased to know it was an enjoyable stay for you. Both my team and I look forward to welcoming you back for another memorable experience at our resort! With Regards, Andreas Justkowiak General Manager

Dear Valued Guest, Thank you for leaving a positive rating for us. I'm happy to know you had a great stay and I look forward to welcoming you back to our resort hopefully soon! With Regards, Andreas Justkowiak General Manager

Dear toshio, Thank you for leaving us a great rating and review! I'm glad you enjoyed a peaceful stay at our resort and am happy to hear that our team delivered excellent service throughout. Good to know our facilities impressed you too! Looking forward to hosting your next stay should you return to Bali in the future! With regards, Andreas Justkowiak General Manager

Dear Valued Guest, Thank you for sharing your feedback. I appreciate your well-meaning comments about our services and facilities, as well as our cuisines. Rest assured they're well-noted and will be shared with our team for further improvement. Regarding our Internet access, however, free WiFi outside of public spaces is available via a simple Hilton Honors sign-up (which is also free of charge). Apologies for not relaying this to you earlier! I hope we'll have another opportunity to welcome you back next time for a better all-round experience and with much-improved services. With regards, Andreas Justkowiak General Manager

Dear Valued Guest, Thank you for sharing your honest feedback with us. I regret to note your experience at our resort wasn't up to par due to our team members' oversight. We truly apologise for the inconvenience you endured and for the lapse in service standards shown but rest assured your constructive comments will be shared and reviewed with our team for further refinement to ensure this won't happen again moving forward. I hope you can take this as an isolated case rather than a true reflection of our resort and that we'll have another opportunity to welcome you back for a renewed and much-improved experience. With Regards, Andreas Justkowiak General Manager

Dear HISASHI, Thank you for leaving us a good rating. Hope you had a pleasant stay with us. I look forward to welcoming you back to our resort in the future! With regards, Andreas Justkowiak General Manager

Dear Valued Guest, Thank you for leaving us a good rating. I hope you enjoyed your stay with us and I look forward to welcoming you back soon! With regards, Andreas Justkowiak General Manager

Dear w.d, Thank you for leaving us your feedback. I'm sorry to hear your experience fell short of your expectations due to the complications surrounding your room reservation and the lapse in service standards shown in regards to our housekeeping. Please accept our sincerest apologies for these shortcomings and rest assured we'll be strictly reviewing your constructive comments for further improvement. I hope we'll have another opportunity to welcome you back next time for a renewed experience and with your restored faith in our services. With Regards, Andreas Justkowiak General Manager