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The Family Hotel - Free Massage

3.5 star property
Travelers can enjoy both indoor and outdoor swimming pools at The Family Hotel, where the staff assists with local tours and ensures a great start to each day.

Choose dates to view prices

Located near Metro Park, The Family Hotel offers a welcoming environment with a daily manager's reception for guests to socialize. Visitors appreciate the peaceful garden setting, convenient laundry facilities, and the on-site cafe serving fresh coffee.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double or Twin Room, Pool Access, City View

Double or Twin Room, Pool Access, City View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Double or Twin Room, Pool Access, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2024
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Pool Access, City View

Deluxe Double Room, Pool Access, City View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room, Pool Access, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2024
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Or Twin Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Double Or Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Room

  • Sleeps 2

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Front of property

Alis Hotel

Baku
  • Pool
  • Spa
  • Parking included
  • Free WiFi
6.4 out of 10, 15 reviews
The price is ￥4,922
￥6,011 total
includes taxes & fees
Mar 9 - Mar 10
Alis Hotel
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About the neighborhood

Located in Baku, The Family Hotel - Free Massage is in the city center. Fountain Square and Maiden's Tower are notable landmarks, and travelers looking to shop may want to visit Metro Park and 28 Mall. Looking to enjoy an event or a game? See what's going on at Baku City Circuit or Baku Crystal Hall. Visit our Baku travel guide
Map
AZ1075, Baku, Suleyman Sani Akhundov, 72A, 3107 Ahmad Rajabli

What's nearby

  • Nizami street is one of the main (shopping) streets in Baku. #Azerbaijan #TroveOnTuesday
    Baku City Circuit
    6 min drive - 6.2 km
  • Baku Karting
    2 min walk - 0.2 km
  • Ganjlik Mall
    3 min drive - 2.6 km
  • Metro Park
    3 min drive - 3.3 km
  • Fountain Square
    7 min drive - 6.9 km

Getting around

  • Ganjlik Station
    9 min drive
  • Baku (GYD-Heydar Aliyev Intl.)
    33 min drive

Restaurants

  • Faxrali
    14 min walk
  • «333» Pub
    13 min walk
  • Şehzade Et&Balık
    4 min walk
  • Retro Sham
    18 min walk
  • Baku Karting & Event Center
    4 min walk

About this property

The Family Hotel - Free Massage

Hotel located near Metro Park with rooms renovated in 2024
Located close to 28 Mall and Heydar Aliyev Palace, The Family Hotel - Free Massage provides a free daily manager's reception, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the steam room. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • An elevator, concierge services, and luggage storage
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Bathrooms with hydromassage showers and free toiletries
  • 42-inch LCD TVs with satellite channels
  • Wardrobes/closets, mini fridges, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: AZN 7 for adults and AZN 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle cleaning area
  • Gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator (42 inch wide door)
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Renovated guestrooms - September 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AZN 7 for adults and AZN 5 for children
  • Airport shuttle fee: AZN 30 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: AZN 5 (one-way), (from 2 to 9 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

GM City Binagadi Hotel
GM City Binagadi Baku
GM City Binagadi
The Family Hotel
The Family Free Massage Baku
The Family Hotel - Free Massage Baku
The Family Hotel - Free Massage Hotel
The Family Hotel - Free Massage Hotel Baku

Frequently asked questions

Does The Family Hotel - Free Massage have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is The Family Hotel - Free Massage pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Family Hotel - Free Massage?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Family Hotel - Free Massage?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Family Hotel - Free Massage provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AZN 30 per vehicle applies.

Where is The Family Hotel - Free Massage located?

Located in the heart of Baku, this hotel is 1.7 mi (2.8 km) from Metro Park and within 6 mi (10 km) of 28 Mall and Baku City Circuit. Heydar Aliyev Palace and Azerbaijan State Academic Opera and Ballet Theatre are also within 6 mi (10 km).

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Reviews

The Family Hotel - Free Massage Reviews

7.8

Good

8.0

Cleanliness

7.0

Amenities

7.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 10 out of 22 reviews
Rating 8 - Good. 5 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

Reviews

10/10 Excellent

Logesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suitable for Family and all services was good.
Stayed 1 night in Sep 2024

4/10 Poor

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very clean to be honest . Had to ask for the room to be changed . Staff is friendly but very slow to respond . Food is very poor . Swimming pool is a joke - very cold and very small like a
Stayed 1 night in May 2025

4/10 Poor

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unclean hotel . Rooms smells . Had to ask for a room to be changed and infearness they did change it . Had issues with bed sheet ( itchiness and asked for sheets to be changed ) . Very poor breakfast - service is almost non existent, if you need something your have to ask for it several times before the respond . I
Stayed 3 nights in May 2025

2/10 Terrible

Nikolay

Disliked: Staff & service, property conditions & facilities, room comfort

I strongly do NOT recommend it

First of all, the location - it's very difficult to find the hotel. It's in the middle of a car market. Taxis can't find it, and without a taxi you can't get to the center of Baku. The same problem occurs if you order any delivery - the couriers can't find the hotel, and you can't explain to them, because no one speaks English. I talked to other visitors, and everyone had the same problems. Secondly, when I arrived at 5am, they announced that the deluxe room I booked was unavailable. I didn't have the energy to look for a new hotel at that time. They gave me a room in a nearby hotel, but it was a standard room. They charged 100% as for a deluxe room, when I decided to leave the hotel and ask for a refund for the nights I didn't use, they refused. They advertise a swimming pool, you can only wash your feet in it. There were always people with complaints about the accommodation at the reception desk to solve problems.
Stayed 5 nights in Sep 2024

6/10 Okay

Edva

bien
Stayed 13 nights in Nov 2025

8/10 Good

Sehzade

Liked: Cleanliness, amenities
İyi idare eder
Stayed 3 nights in Nov 2025

6/10 Okay

Sandra

Disliked: Amenities
Väldigt lyhört. Hörde folk duscha, hosta och snarka. Otroligt kallt på rummet.
Stayed 1 night in Nov 2025

10/10 Excellent

Ismat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resepsiyonsakı çalışanlar mükemmel karşıladı, köpeğimle seyahet ettim hiç bir zorluk yaşamadım, odalar temizdi , klima çalışıyordu,oda ve banyo çok temizdi, personel ilgiliydi.
Stayed 1 night in Aug 2025

10/10 Excellent

BABAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ny basseng og bastu

Ny basseng med spa , turkisk bad og sauna som var helt ny o Elton var ansvarlig for det. Daglig vann i flasken. Fri massasje med senere veldig bra masse med normal tarif.. God og hjelpsom personal på reception! Veldig finn hotell.
Stayed 11 nights in Jul 2025

8/10 Good

German

Liked: Cleanliness, amenities, property conditions & facilities
Hotel económico, situado en una avenida con mucho trafico. Correcto en lineas generales.
Stayed 2 nights in Jun 2025

8/10 Good

German

Liked: Cleanliness, property conditions & facilities
Precio económico
Stayed 4 nights in May 2025

10/10 Excellent

Sungyeol

Stayed 2 nights in Sep 2025

10/10 Excellent

Ismat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Ismat

Stayed 2 nights in Aug 2025

8/10 Good

Kamaaludiin

Stayed 5 nights in Jul 2025

10/10 Excellent

Adolatjon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Sebahattin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Maral

Stayed 2 nights in Oct 2024

10/10 Excellent

Maral

Stayed 2 nights in Oct 2024

10/10 Excellent

Tolunay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024