2/10 (非常に不満)
Sonja
2024 年 6 月 23 日
気になった点 : スタッフとサービス、施設のコンディションと設備
I had paid online to stay one night at this property as I was passing through town en route to the Bay area. I arrived at 6:30 p.m. and found that the lobby was locked and under heavy renovation. There was only a "window" to approach to get checked into my room. It was 102 degrees as I waited behind a hotel employee talking with a woman behind the glass (whom I assume was the owner's wife). I waited over 20 minutes and the owner just ignored me and kept speaking with the disgruntled employee who stated she was only getting paid "$4/hour" to clean rooms. I was so upset after sweating it out for 20 minutes and being ignored, that I decided to bag it and stayed at the Padre Hotel instead. This property is not up to speed. It's in a bad part of town and looks run down. I was extremely disappointed with being IGNORED for 20 minutes by the front desk clerk/owner. I even decided to sit in my car for a few minutes with the A/C on, and returned behind the hotel employee, and the owner continued to ignore me. UNBELIEVABLE !!!!!! WORST TREATMENT OF A CUSTOMER EVER !!!!!!! I would NOT recommend this property (even as a one night stay).
Sonja
2024 年 6 月に 1 泊滞在