プール

セダ キャピタル セントラルの口コミ

4 out of 5
セダ キャピタル セントラル
Lacson Street cor. North Capitol Road, Bacolod, Negros Occidental

口コミ

8.8

非常に良い

評価 10 - 186 件の口コミ中 107 件が非常に良い" "
評価 8 - 186 件の口コミ中 56 件が良い" "
評価 6 - 186 件の口コミ中 16 件が普通" "
評価 4 - 186 件の口コミ中 4 件が不満" "
評価 2 - 186 件の口コミ中 3 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

8.4/10

設備とサービス

8.8/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

Miwa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
クリーニングスタッフがOJTだったためか、掃除のあとタオルが足りなかったり、ゴミが捨ててなかったりということはありましたが、施設はとてもきれいで立地もよかったです。朝食のバイキングも美味しくお勧めです。
2024 年 3 月に 4 泊滞在

2/10 (非常に不満)

Mae

2023 年 4 月に 2 泊滞在
Seda Capitol Centralからの返信 (投稿日 : 2023 年 6 月 21 日)
Dear Mae,Thank you for taking the time to share your comments and suggestions about your recent stay at our hotel. We appreciate your feedback and take it very seriously, as it helps us to identify areas where we can improve our services and facilities.While we appreciate your feedback, we would love to hear more about your experience with us. We would be grateful if you could share any details about your stay, especially what you think we could improve on.Our team takes all feedback seriously and we are committed to providing our guests with exceptional service. If there is anything we can do to enhance your experience, please do not hesitate to contact us directly.Once again, we appreciate your rating and we hope to have the opportunity to welcome you back to our hotel in the near future for a more delightful stay.Sincerely,Kim GuimbaHotel Manager

10/10 (非常に良い)

FUJITA

2019 年 11 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
早く着きすぎてしまい、チェックインできずに4時間待ちました。もう少し融通が利いても良いのかな?と正直思いました。
2019 年 8 月に 2 泊滞在
Seda Capitol Centralからの返信 (投稿日 : 2019 年 9 月 13 日)
Dear Guest, Thank you for reviewing Seda Capitol Central. It is always our goal to provide our guests with smooth and seamless hotel experiences and we appreciate you taking the time to give us feedback. Rest assured that I will discuss your concerns regarding our check-in process with the department involved to ensure you a more comfortable and satisfying experience the next time you stay with us. Until then! Warm regards, Rhett Villaruz Hotel Manager

10/10 (非常に良い)

KOKO、Japan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
施設自体が新しく、清潔で、お掃除も比較的にきれいにされていました。雰囲気もよく、ロビーやフロアの廊下が良い香りがしました。
2019 年 7 月に 3 泊滞在
Seda Capitol Centralからの返信 (投稿日 : 2019 年 8 月 5 日)
Dear KOKO, Thank you for reviewing Seda Capitol Central. It is always our goal to provide our guests with smooth and seamless hotel experiences and we appreciate you taking the time to give us a positive rating. This will only inspire us to continue upholding our excellent service standards and ensure you another comfortable and pleasurable experience the next time you stay with us. Until then! Warm regards, Rhett Villaruz Hotel Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 4 月に 1 泊滞在
Rhett からの返信 (投稿日 : 2019 年 6 月 14 日)
Dear Sir/Ma'am, Thank you so much for this rating. It is always our greatest pleasure to provide our guests with a seamless hotel experience. We will continue to give our best to keep our services at par with global standards. Looking forward to your next stay with us. Warm Regards, Rhett Villaruz Hotel Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 4 月に 1 泊滞在
Rhett からの返信 (投稿日 : 2019 年 6 月 14 日)
Dear Sir/Ma'am, Thank you so much for this rating. It is always our greatest pleasure to provide our guests with a seamless hotel experience. We will continue to give our best to keep our services at par with global standards. Looking forward to your next stay with us. Warm Regards,

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
良かったです。 マニラのレンタカーは苦労しました。 しかも追加金額1500pesoと借用連帯人を3名必要には大変でした。
2019 年 3 月に 3 泊滞在

6/10 (普通)

EIJI

良かった点 : 清潔度
清潔感のあるホテルだが、少々残念
清潔感のあるホテルですが、残念ながらフロントの処理能力や対応力が低い。 又、部屋は清潔感溢れる部屋なのですが、バスタブがなく、シャワー温度が低いのが残念。
2018 年 11 月に 1 泊滞在

10/10 (非常に良い)

Perry、Kitchener

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Area can be very busy around hotel but food available within walking distance. Hotel staff were amazing. Hotel room was awesome. Great food at breakfast.
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Gina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff are accommodating. The place is clean. Love the native foods in the breakfast buffet like dilis which I missed. Loved how they cooked the dilis. The Tuyo though ,I think is overcooked or not that fresh? Overall, buffet foods are good though
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Maria

2024 年 4 月に 1 泊滞在

8/10 (良い)

Annabelle

良かった点 : スタッフとサービス、施設のコンディションと設備
Breakfast buffet is the best! I did not like the cleanliness of the room. Bathroom is not cleaned well & towels are worn out & shabby.
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Jesus Edgardo

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed breakfast everyday. Their staff was exceptional from the people doormen, the front desk, to dining, to housekeeping.
2024 年 1 月に 14 泊滞在

10/10 (非常に良い)

Petronila Pena

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good value
2024 年 3 月に 4 泊滞在

10/10 (非常に良い)

Rudolph

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Maria

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Very pleasant, helpful and courteous staff.
2024 年 2 月に 3 泊滞在

6/10 (普通)

Valeria

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Bathroom needs improvement, AC is terrible, it is Central controlled, so either freezing or too hot in room. Laundry service too expensive. Under beds dirty. Tables in room stained. The roof top experience is very nice, staff very friendly.
2024 年 1 月に 9 泊滞在

10/10 (非常に良い)

mark

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Amelita

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff are very courteous.
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Amelita

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Seda Capitol Centralからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Amelita,Thank you for giving us a 5 out of 5 rating! We are happy to know that you were satisfied with your stay. Our team takes great pride in providing exceptional service to all of our guests, and it is wonderful to see that our efforts have been successful. We hope to have the pleasure of welcoming you back soon for another unforgettable experience.Best regards,Kim GuimbaHotel Manager

10/10 (非常に良い)

Theresa

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Drew

良かった点 : 施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Seda Capitol Centralからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Drew,Thank you for your 5-star rating! We are happy to know that you were satisfied with your stay. Our team takes great pride in providing exceptional service to all of our guests, and it is wonderful to see that our efforts have been successful. We hope to have the pleasure of welcoming you back soon for another unforgettable experience.Best regards,Kim GuimbaHotel Manager

8/10 (良い)

Jerry

2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Minerva

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Elegant and the best in Bacolod at the moment
Probably the best hotel in Bacolod right now -- clean, safe, nicely laid out, very comfortable and elegant. One of its best assets however is its staff: professional, warm, attentive. The staff are clearly well trained, take their job seriously, and service oriented. Lobby and public areas well managed (no non-guests and hangers on like in other hotels in the city, including the so-called top ones). All in all elegant.
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Joseph

2023 年 12 月に 1 泊滞在
Seda Capitol Centralからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Joseph,Thank you for taking the time to leave a rating for our hotel. While we appreciate your feedback, we would love to hear more about your experience with us. We would be grateful if you could share any details about your stay, including what you liked and what you think we could improve on.Our team takes all feedback seriously and we are committed to providing our guests with exceptional service. If there is anything we can do to enhance your experience, please do not hesitate to contact us directly.Once again, we appreciate your rating and we hope to have the opportunity to welcome you back to our hotel in the near future for a more delightful stay.Best regards,Kim GuimbaHotel Manager

8/10 (良い)

David de

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Very authentic and well done for making this stay a true vacay !!
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Zoltan

2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

kieran

2023 年 11 月に 3 泊滞在

2/10 (非常に不満)

Joefferson

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Not good that the treadmills were down on my stay but other than that it was good. Just disappointed about the treadmills not fixed right away.
2023 年 10 月に 3 泊滞在

10/10 (非常に良い)

Justin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Gedeon、REDLANDS

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
excellent
2023 年 9 月に 2 泊滞在

6/10 (普通)

Rochelle H.

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Need to improve food quality
2023 年 8 月に 3 泊滞在

10/10 (非常に良い)

Joseph

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a few issues this time but the staff responded positively. Recommend property.
2023 年 8 月に 4 泊滞在

10/10 (非常に良い)

Joseph

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Second time at this property. Chose the larger room this time and it was very comfortable and clean. The restaurant breakfast buffet was plentiful, well prepared, and delicious. Staff, in general, were very nice. Recommended.
2023 年 8 月に 7 泊滞在

8/10 (良い)

Anthony、Alexandria

2023 年 8 月に 2 泊滞在

6/10 (普通)

Courtney

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
Older property, but clean. Convenient location!
2023 年 8 月に 2 泊滞在
Seda Capitol Centralからの返信 (投稿日 : 2023 年 8 月 9 日)
Dear Courtney,Thank you for taking the time to write us a review. We are glad to know that you were satisfied with your stay. We hope to have the pleasure of welcoming you back soon for another unforgettable experience.Best regards,Kim GuimbaHotel Manager

10/10 (非常に良い)

Raymond、Seattle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Just great overall service and facility in all facets- professional and with a great smile...
2023 年 7 月に 10 泊滞在
Seda Capitol Centralからの返信 (投稿日 : 2023 年 8 月 9 日)
Dear Raymond,Thank you for your review of our hotel. We are happy to hear that our facilities and services met your expectations. Your compliments are greatly appreciated and we will be sure to share them with our team. We look forward to your next visit and providing you with another exceptional experience.Best regards,Kim GuimbaHotel Manager

10/10 (非常に良い)

Carlos

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff are beyond excellent. They took time to accommodate my vegan meal option..
2023 年 7 月に 1 泊滞在
Seda Capitol Centralからの返信 (投稿日 : 2023 年 8 月 9 日)
Dear Carlos,Thank you for your review of our hotel. We are delighted to know that your needs were well taken care of during your stay. Your kind words are greatly appreciated and we will be sure to share them with our team. We look forward to your next visit and providing you with another exceptional experience.Best regards,Kim GuimbaHotel Manager

10/10 (非常に良い)

Karen、Olinda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was our home away from home for 8 days and the staff were very friendly and helpful - the bathrooms are needing some tlc, the bed was comfy and the room was quiet, and although we would have reused our towels they didn’t dry well overnight but we may have had the ac on too low (conserving energy!). Convenient location near Ayala Mall.
2023 年 7 月に 8 泊滞在
Seda Capitol Centralからの返信 (投稿日 : 2023 年 7 月 18 日)
Dear Karen,We would like to express our sincere gratitude for your review of our hotel. We understand that there were some aspects of your stay that could have been better, and we want you to know that we are committed to addressing these issues.We have taken note of your concerns and will be reviewing them with our team. Be assured that we will continue to make improvements to ensure that our guests have a more enjoyable and comfortable stay.We hope that you will consider staying with us again in the future, and we will do everything we can to make your next stay with us more delightful.If there is anything else you would like to share with us, please do not hesitate to contact us. We value your feedback and are always looking for ways to improve.Thank you again for your comments and suggestions.Sincerely,Kim GuimbaHotel Manager

8/10 (良い)

Darren

2023 年 7 月に 11 泊滞在
Seda Capitol Centralからの返信 (投稿日 : 2023 年 7 月 18 日)
Dear Darren,Thank you for taking the time to leave a rating for our hotel. We appreciate your feedback and are pleased to know that you were satisfied with your stay. If there is anything we can do to enhance your experience in the future, please do not hesitate to let us know.We hope to have the pleasure of welcoming you back to our hotel soon for another pleasant stay.Best regards,Kim GuimbaHotel Manager

10/10 (非常に良い)

ERNESTO

2023 年 7 月に 3 泊滞在
Seda Capitol Centralからの返信 (投稿日 : 2023 年 7 月 17 日)
Dear ERNESTO,Thank you for taking the time to leave a rating for our hotel. We appreciate your feedback and are pleased to know that you had a satisfactory experience with us. If there is anything we can do to enhance your experience in the future, please do not hesitate to let us know.We hope to have the pleasure of welcoming you back to our hotel soon for another pleasant stay.Best regards,Kim GuimbaHotel Manager

10/10 (非常に良い)

Carlo Jane

2023 年 7 月に 2 泊滞在
Seda Capitol Centralからの返信 (投稿日 : 2023 年 7 月 13 日)
Dear Carlo Jane,Thank you for taking the time to leave a 10/10 rating for our hotel. We appreciate your feedback and are pleased to know that you had were satisfied with your stay. If there is anything we can do to enhance your experience in the future, please do not hesitate to let us know.We hope to have the pleasure of welcoming you back to our hotel soon for another pleasant stay.Best regards,Kim GuimbaHotel Manager

10/10 (非常に良い)

Raymond

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I booked 2 rooms at seda , the rooms are excellent a/c was good , good atmosphere anywhere in the hotel ,rooms were clean ,the pool is nice, restaurant was good the staff were super friendly to me and my guests ,helpful right from the front desk ,staff at the roofdeck people all the way to maintenance and cleaning staff I would recommend this place and will stay here again.
2023 年 6 月に 11 泊滞在
Seda Capitol Centralからの返信 (投稿日 : 2023 年 7 月 10 日)
Dear Raymond,Thank you for your review of our hotel. We are delighted to know that you enjoyed your stay with us and that our facilities and services met your expectations. Your compliments are greatly appreciated and we will be sure to share them with our team. We look forward to your next visit and providing you with another exceptional experience.Best regards,Kim GuimbaHotel Manager

10/10 (非常に良い)

Raymond

friendly staff , exceptional service nice swimming pool
2023 年 7 月に 4 泊滞在
Seda Capitol Centralからの返信 (投稿日 : 2023 年 7 月 10 日)
Dear Raymond,Thank you for taking the time to leave us such an excellent review. We are thrilled to know that you were satisfied with your stay. Our team takes great pride in providing exceptional service to all of our guests, and it is wonderful to see that our efforts have been successful. We hope to have the pleasure of welcoming you back soon for another unforgettable experience.Best regards,Kim GuimbaHotel ManagerBest regards,Kim GuimbaHotel Manager

10/10 (非常に良い)

Richmond

出張
良かった点 : 清潔度、スタッフとサービス
simply the best in bacolod!
2023 年 7 月に 1 泊滞在
Seda Capitol Centralからの返信 (投稿日 : 2023 年 7 月 10 日)
Dear Richmond,Thank you for taking the time to write a review of our hotel. We are thrilled to know that you were satisfied with your stay. Your feedback is greatly appreciated and we will be sure to share it with our team. We look forward to welcoming you back soon for another unforgettable stay.Best regards,Kim GuimbaHotel Manager

10/10 (非常に良い)

Patricia

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 1 泊滞在
Seda Capitol Centralからの返信 (投稿日 : 2023 年 7 月 4 日)
Dear Patricia,Thank you for taking the time to leave a rating for our hotel. While we appreciate your feedback, we would love to hear more about your experience with us. We would be grateful if you could share any details about your stay, including what you liked and what you think we could improve on.Our team takes all feedback seriously and we are committed to providing our guests with exceptional service. If there is anything we can do to enhance your experience, please do not hesitate to contact us directly.Once again, we appreciate your rating and we hope to have the opportunity to welcome you back to our hotel in the near future for a more delightful stay.Best regards,Kim GuimbaHotel Manager

10/10 (非常に良い)

Victor

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was very accommodating and friendly the entire stay. The room was very clean and housekeeping kept it so everyday. I will definitely stay here the next time I'm in the area.
2023 年 5 月に 5 泊滞在
Seda Capitol Centralからの返信 (投稿日 : 2023 年 7 月 5 日)
Dear Victor,Thank you for your review of our hotel. We are delighted to know that you had a great stay with us and that our facilities and services met your expectations. Your compliments are greatly appreciated and we will be sure to share them with our team. We look forward to your next visit and providing you with another exceptional experience.Best regards,Kim GuimbaHotel Manager

10/10 (非常に良い)

Emmylou

2023 年 6 月に 3 泊滞在
Seda Capitol Centralからの返信 (投稿日 : 2023 年 7 月 5 日)
Dear Emmylou,Thank you for your review of our hotel. We are delighted to know that you were satisfied with your stay and that our facilities and services met your expectations. Your compliments are greatly appreciated and we will be sure to share them with our team. We look forward to your next visit and providing you with another exceptional experience.Best regards,Kim GuimbaHotel Manager

10/10 (非常に良い)

Romil

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent
2023 年 6 月に 1 泊滞在
Seda Capitol Centralからの返信 (投稿日 : 2023 年 6 月 21 日)
Dear Romil,Thank you for taking the time to leave a 5 out of 5 rating for our hotel. We appreciate your feedback and are pleased to know that you had a satisfactory experience with us. If there is anything we can do to enhance your experience in the future, please do not hesitate to let us know.We hope to have the pleasure of welcoming you back to our hotel soon for another pleasant stay.Best regards,Kim GuimbaHotel Manager