Pool
Check availability

Reviews of Seda Capitol Central

4 out of 5
Seda Capitol Central
Lacson Street cor. North Capitol Road, Bacolod, Negros Occidental

Reviews

8.8

Excellent

Rating 10 - Excellent. 105 out of 184 reviews" "
Rating 8 - Good. 56 out of 184 reviews" "
Rating 6 - Okay. 16 out of 184 reviews" "
Rating 4 - Poor. 4 out of 184 reviews" "
Rating 2 - Terrible. 3 out of 184 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are accommodating. The place is clean. Love the native foods in the breakfast buffet like dilis which I missed. Loved how they cooked the dilis. The Tuyo though ,I think is overcooked or not that fresh? Overall, buffet foods are good though
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Stayed 1 night in Apr 2024

8/10 Good

Annabelle

Liked: Staff & service, property conditions & facilities
Breakfast buffet is the best! I did not like the cleanliness of the room. Bathroom is not cleaned well & towels are worn out & shabby.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jesus Edgardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed breakfast everyday. Their staff was exceptional from the people doormen, the front desk, to dining, to housekeeping.
Stayed 14 nights in Jan 2024

10/10 Excellent

Petronila Pena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 4 nights in Mar 2024

10/10 Excellent

Rudolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Amenities, property conditions & facilities
Very pleasant, helpful and courteous staff.
Stayed 3 nights in Feb 2024

6/10 Okay

Valeria

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom needs improvement, AC is terrible, it is Central controlled, so either freezing or too hot in room. Laundry service too expensive. Under beds dirty. Tables in room stained. The roof top experience is very nice, staff very friendly.
Stayed 9 nights in Jan 2024

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Amelita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very courteous.
Stayed 1 night in Jan 2024

10/10 Excellent

Amelita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Seda Capitol Central on Jan 23, 2024
Dear Amelita,Thank you for giving us a 5 out of 5 rating! We are happy to know that you were satisfied with your stay. Our team takes great pride in providing exceptional service to all of our guests, and it is wonderful to see that our efforts have been successful. We hope to have the pleasure of welcoming you back soon for another unforgettable experience.Best regards,Kim GuimbaHotel Manager

10/10 Excellent

Theresa

Stayed 1 night in Dec 2023

10/10 Excellent

Drew

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Seda Capitol Central on Jan 16, 2024
Dear Drew,Thank you for your 5-star rating! We are happy to know that you were satisfied with your stay. Our team takes great pride in providing exceptional service to all of our guests, and it is wonderful to see that our efforts have been successful. We hope to have the pleasure of welcoming you back soon for another unforgettable experience.Best regards,Kim GuimbaHotel Manager

8/10 Good

Jerry

Stayed 3 nights in Dec 2023

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and the best in Bacolod at the moment
Probably the best hotel in Bacolod right now -- clean, safe, nicely laid out, very comfortable and elegant. One of its best assets however is its staff: professional, warm, attentive. The staff are clearly well trained, take their job seriously, and service oriented. Lobby and public areas well managed (no non-guests and hangers on like in other hotels in the city, including the so-called top ones). All in all elegant.
Stayed 3 nights in Dec 2023

10/10 Excellent

Joseph

Stayed 1 night in Dec 2023
Response from Seda Capitol Central on Jan 8, 2024
Dear Joseph,Thank you for taking the time to leave a rating for our hotel. While we appreciate your feedback, we would love to hear more about your experience with us. We would be grateful if you could share any details about your stay, including what you liked and what you think we could improve on.Our team takes all feedback seriously and we are committed to providing our guests with exceptional service. If there is anything we can do to enhance your experience, please do not hesitate to contact us directly.Once again, we appreciate your rating and we hope to have the opportunity to welcome you back to our hotel in the near future for a more delightful stay.Best regards,Kim GuimbaHotel Manager

8/10 Good

David de

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very authentic and well done for making this stay a true vacay !!
Stayed 2 nights in Nov 2023

10/10 Excellent

Zoltan

Stayed 2 nights in Nov 2023

10/10 Excellent

kieran

Stayed 3 nights in Nov 2023

2/10 Terrible

Joefferson

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not good that the treadmills were down on my stay but other than that it was good. Just disappointed about the treadmills not fixed right away.
Stayed 3 nights in Oct 2023

10/10 Excellent

Justin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Gedeon, REDLANDS

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 2 nights in Sep 2023

6/10 Okay

Rochelle H.

Liked: Cleanliness, staff & service, property conditions & facilities
Need to improve food quality
Stayed 3 nights in Aug 2023

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a few issues this time but the staff responded positively. Recommend property.
Stayed 4 nights in Aug 2023

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this property. Chose the larger room this time and it was very comfortable and clean. The restaurant breakfast buffet was plentiful, well prepared, and delicious. Staff, in general, were very nice. Recommended.
Stayed 7 nights in Aug 2023

8/10 Good

Anthony, Alexandria

Stayed 2 nights in Aug 2023

6/10 Okay

Courtney

Traveled with family and small children
Liked: Staff & service
Older property, but clean. Convenient location!
Stayed 2 nights in Aug 2023
Response from Seda Capitol Central on Aug 9, 2023
Dear Courtney,Thank you for taking the time to write us a review. We are glad to know that you were satisfied with your stay. We hope to have the pleasure of welcoming you back soon for another unforgettable experience.Best regards,Kim GuimbaHotel Manager

10/10 Excellent

Raymond, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great overall service and facility in all facets- professional and with a great smile...
Stayed 10 nights in Jul 2023
Response from Seda Capitol Central on Aug 9, 2023
Dear Raymond,Thank you for your review of our hotel. We are happy to hear that our facilities and services met your expectations. Your compliments are greatly appreciated and we will be sure to share them with our team. We look forward to your next visit and providing you with another exceptional experience.Best regards,Kim GuimbaHotel Manager

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are beyond excellent. They took time to accommodate my vegan meal option..
Stayed 1 night in Jul 2023
Response from Seda Capitol Central on Aug 9, 2023
Dear Carlos,Thank you for your review of our hotel. We are delighted to know that your needs were well taken care of during your stay. Your kind words are greatly appreciated and we will be sure to share them with our team. We look forward to your next visit and providing you with another exceptional experience.Best regards,Kim GuimbaHotel Manager

10/10 Excellent

Karen, Olinda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was our home away from home for 8 days and the staff were very friendly and helpful - the bathrooms are needing some tlc, the bed was comfy and the room was quiet, and although we would have reused our towels they didn’t dry well overnight but we may have had the ac on too low (conserving energy!). Convenient location near Ayala Mall.
Stayed 8 nights in Jul 2023
Response from Seda Capitol Central on Jul 18, 2023
Dear Karen,We would like to express our sincere gratitude for your review of our hotel. We understand that there were some aspects of your stay that could have been better, and we want you to know that we are committed to addressing these issues.We have taken note of your concerns and will be reviewing them with our team. Be assured that we will continue to make improvements to ensure that our guests have a more enjoyable and comfortable stay.We hope that you will consider staying with us again in the future, and we will do everything we can to make your next stay with us more delightful.If there is anything else you would like to share with us, please do not hesitate to contact us. We value your feedback and are always looking for ways to improve.Thank you again for your comments and suggestions.Sincerely,Kim GuimbaHotel Manager

8/10 Good

Darren

Stayed 11 nights in Jul 2023
Response from Seda Capitol Central on Jul 18, 2023
Dear Darren,Thank you for taking the time to leave a rating for our hotel. We appreciate your feedback and are pleased to know that you were satisfied with your stay. If there is anything we can do to enhance your experience in the future, please do not hesitate to let us know.We hope to have the pleasure of welcoming you back to our hotel soon for another pleasant stay.Best regards,Kim GuimbaHotel Manager

10/10 Excellent

ERNESTO

Stayed 3 nights in Jul 2023
Response from Seda Capitol Central on Jul 17, 2023
Dear ERNESTO,Thank you for taking the time to leave a rating for our hotel. We appreciate your feedback and are pleased to know that you had a satisfactory experience with us. If there is anything we can do to enhance your experience in the future, please do not hesitate to let us know.We hope to have the pleasure of welcoming you back to our hotel soon for another pleasant stay.Best regards,Kim GuimbaHotel Manager

10/10 Excellent

Carlo Jane

Stayed 2 nights in Jul 2023
Response from Seda Capitol Central on Jul 13, 2023
Dear Carlo Jane,Thank you for taking the time to leave a 10/10 rating for our hotel. We appreciate your feedback and are pleased to know that you had were satisfied with your stay. If there is anything we can do to enhance your experience in the future, please do not hesitate to let us know.We hope to have the pleasure of welcoming you back to our hotel soon for another pleasant stay.Best regards,Kim GuimbaHotel Manager

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
I booked 2 rooms at seda , the rooms are excellent a/c was good , good atmosphere anywhere in the hotel ,rooms were clean ,the pool is nice, restaurant was good the staff were super friendly to me and my guests ,helpful right from the front desk ,staff at the roofdeck people all the way to maintenance and cleaning staff I would recommend this place and will stay here again.
Stayed 11 nights in Jun 2023
Response from Seda Capitol Central on Jul 10, 2023
Dear Raymond,Thank you for your review of our hotel. We are delighted to know that you enjoyed your stay with us and that our facilities and services met your expectations. Your compliments are greatly appreciated and we will be sure to share them with our team. We look forward to your next visit and providing you with another exceptional experience.Best regards,Kim GuimbaHotel Manager

10/10 Excellent

Raymond

friendly staff , exceptional service nice swimming pool
Stayed 4 nights in Jul 2023
Response from Seda Capitol Central on Jul 10, 2023
Dear Raymond,Thank you for taking the time to leave us such an excellent review. We are thrilled to know that you were satisfied with your stay. Our team takes great pride in providing exceptional service to all of our guests, and it is wonderful to see that our efforts have been successful. We hope to have the pleasure of welcoming you back soon for another unforgettable experience.Best regards,Kim GuimbaHotel ManagerBest regards,Kim GuimbaHotel Manager

10/10 Excellent

Richmond

Business traveler
Liked: Cleanliness, staff & service
simply the best in bacolod!
Stayed 1 night in Jul 2023
Response from Seda Capitol Central on Jul 10, 2023
Dear Richmond,Thank you for taking the time to write a review of our hotel. We are thrilled to know that you were satisfied with your stay. Your feedback is greatly appreciated and we will be sure to share it with our team. We look forward to welcoming you back soon for another unforgettable stay.Best regards,Kim GuimbaHotel Manager

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Seda Capitol Central on Jul 4, 2023
Dear Patricia,Thank you for taking the time to leave a rating for our hotel. While we appreciate your feedback, we would love to hear more about your experience with us. We would be grateful if you could share any details about your stay, including what you liked and what you think we could improve on.Our team takes all feedback seriously and we are committed to providing our guests with exceptional service. If there is anything we can do to enhance your experience, please do not hesitate to contact us directly.Once again, we appreciate your rating and we hope to have the opportunity to welcome you back to our hotel in the near future for a more delightful stay.Best regards,Kim GuimbaHotel Manager

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating and friendly the entire stay. The room was very clean and housekeeping kept it so everyday. I will definitely stay here the next time I'm in the area.
Stayed 5 nights in May 2023
Response from Seda Capitol Central on Jul 5, 2023
Dear Victor,Thank you for your review of our hotel. We are delighted to know that you had a great stay with us and that our facilities and services met your expectations. Your compliments are greatly appreciated and we will be sure to share them with our team. We look forward to your next visit and providing you with another exceptional experience.Best regards,Kim GuimbaHotel Manager

10/10 Excellent

Emmylou

Stayed 3 nights in Jun 2023
Response from Seda Capitol Central on Jul 5, 2023
Dear Emmylou,Thank you for your review of our hotel. We are delighted to know that you were satisfied with your stay and that our facilities and services met your expectations. Your compliments are greatly appreciated and we will be sure to share them with our team. We look forward to your next visit and providing you with another exceptional experience.Best regards,Kim GuimbaHotel Manager

10/10 Excellent

Romil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2023
Response from Seda Capitol Central on Jun 21, 2023
Dear Romil,Thank you for taking the time to leave a 5 out of 5 rating for our hotel. We appreciate your feedback and are pleased to know that you had a satisfactory experience with us. If there is anything we can do to enhance your experience in the future, please do not hesitate to let us know.We hope to have the pleasure of welcoming you back to our hotel soon for another pleasant stay.Best regards,Kim GuimbaHotel Manager

8/10 Good

Dearly

Stayed 2 nights in May 2023
Response from Seda Capitol Central on Jul 5, 2023
Dear Dearly,Thank you for taking the time to leave a rating for our hotel. We appreciate your feedback and are pleased to know that you had a satisfactory experience with us. If there is anything we can do to enhance your experience in the future, please do not hesitate to let us know.We hope to have the pleasure of welcoming you back to our hotel soon for another pleasant stay.Best regards,Kim GuimbaHotel Manager

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs very friendly and helpful easy to check-in and out. Room good size for two peoples. Although no welcoming water bottle to drink and refrigerator was empty and toiletries is not completes however buffet breakfast was been very excellent prepared in world class and staff at dining department was very friendly and attentive. I love to stay again next and ị definitely introduce to friends ang family.
Stayed 1 night in May 2023
Response from Seda Capitol Central on Jun 21, 2023
Dear Diana,Thank you so much for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you had an excellent stay with us!At our hotel, we strive to provide our guests with the highest level of comfort and service, and we are delighted to hear that we were able to meet your expectations.We truly appreciate your kind words about our facilities, amenities, and staff. We take great pride in providing our guests with a memorable experience, and it is always rewarding to hear when we have succeeded.We have taken note of your suggestions and will be reviewing them with our team. We will work to make the necessary changes to ensure that our guests have a more enjoyable and comfortable stay.Thank you again for choosing to stay with us, and we look forward to welcoming you back in the future!Best regards,Kim GuimbaHotel Manager

10/10 Excellent

garrison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Efficient and easy. Clean and good location
Stayed 1 night in May 2023
Response from Seda Capitol Central on Jun 21, 2023
Dear garrison,Thank you for taking the time to leave us such an excellent review. We are thrilled to hear that you enjoyed your stay with us and that our hotel exceeded your expectations. Our team takes great pride in providing exceptional service to all of our guests, and it is wonderful to see that our efforts have been successful. We hope to have the pleasure of welcoming you back soon for another unforgettable experience.Best regards,Kim GuimbaHotel Manager

8/10 Good

Chienchiu

Stayed 3 nights in May 2023
Response from Seda Capitol Central on Jun 21, 2023
Dear Chienchiu,Thank you for your fantastic review of our hotel. We are delighted to know that you had a memorable stay with us and that our facilities and services met your expectations. Your compliments are greatly appreciated and we will be sure to share them with our team. We look forward to your next visit and providing you with another exceptional experience.Best regards,Kim GuimbaHotel Manager

8/10 Good

Peter

Stayed 6 nights in May 2023
Response from Seda Capitol Central on Jun 21, 2023
Dear Peter,We would like to express our sincere gratitude for your positive review of our hotel. Your kind words mean a lot to us and our team is thrilled to know that you enjoyed your stay with us. Our goal is to provide all of our guests with a comfortable and memorable experience, and we are thrilled to have succeeded in doing so during your stay. We hope to have the opportunity to welcome you back soon for another wonderful stay.Best regards,Kim GuimbaHotel Manager

8/10 Good

Celine L

Traveled with family
Liked: Staff & service, property conditions & facilities
Centrally located hotel in the middle of main road. Good buffet breakfast.
Stayed 3 nights in May 2023
Response from Seda Capitol Central on Jun 21, 2023
Dear Celine L,Thank you for taking the time to write such a wonderful review of our hotel. We are thrilled to hear that you had an enjoyable experience with us and that our facilities and services met your expectations. Your feedback is greatly appreciated and we will be sure to share it with our team. We look forward to welcoming you back soon for another unforgettable stay.Best regards,Kim GuimbaHotel Manager

8/10 Good

Sherbeth MC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2023
Response from Seda Capitol Central on Jun 21, 2023
Dear Sherbeth MC,We are overjoyed to receive your excellent review of our hotel. Your satisfaction is our top priority and we are thrilled to know that we were able to provide you with a memorable experience. Your positive feedback is greatly appreciated and we will be sure to share it with our team. We hope to have the pleasure of welcoming you back soon for another wonderful stay.Best regards,Kim GuimbaHotel Manager

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 21 nights in Mar 2023
Response from Seda Capitol Central on Jun 21, 2023
Dear Derek,Thank you for taking the time to leave us a 5 out of 5 rating for our hotel. We appreciate your feedback and are pleased to know that you had a satisfactory experience with us. If there is anything we can do to enhance your experience in the future, please do not hesitate to let us know.We hope to have the pleasure of welcoming you back to our hotel soon for another pleasant stay.Best regards,Kim GuimbaHotel Manager

6/10 Okay

Greg

Stayed 1 night in Apr 2023
Response from Seda Capitol Central on Jun 21, 2023
Dear Greg,Thank you for taking the time to leave a rating for our hotel. While we appreciate your feedback, we would love to hear more about your experience with us. We would be grateful if you could share any details about your stay, including what you liked and what you think we could improve on.Our team takes all feedback seriously and we are committed to providing our guests with exceptional service. If there is anything we can do to enhance your experience, please do not hesitate to contact us directly.Once again, we appreciate your rating and we hope to have the opportunity to welcome you back to our hotel in the near future for a more delightful stay.Best regards,Kim GuimbaHotel Manager

10/10 Excellent

Sally

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
staff are very friendly and the room is very clean
Stayed 1 night in Mar 2023
Response from Seda Capitol Central on Jun 21, 2023
Dear Sally,Thank you for taking the time to write such a wonderful review of our hotel. We are thrilled to hear that you had an enjoyable experience with us and that our facilities and services met your expectations. Your feedback is greatly appreciated and we will be sure to share it with our team. We look forward to welcoming you back soon for another unforgettable stay.Best regards,Kim GuimbaHotel Manager