「This is a modern hotel in an historic house with a fantastic restaurant attached. Not sure if the two are owned by the same group but probably. The check in is all virtual, no hotel staff are on site, and it went smoothly however I did have to step outside to get a decent cellular signal in order to check in. Close to the railway station. Excellent breakfast in the restaurant. Highly recommended!」
「This hotel has now become a Premier Inn. We booked in March to stay at the Holiday Inn Express. We received an email from Premier Inn saying they would honour our booking.
This was not quite the case and we are still waiting to hear from Premier Inn.
Having paid in full through Expedia, was told at reception on booking in that we haven't paid so a credit card was presented and payment taken (again) from that. When we checked out, I had the email confirmation from Expedia which stated it had been...
