Staff friendly, bar meal was tasty, breakfast ok. Whole place needs a refurb. Area around the hotel is beautiful and lots to see within a few miles.
Couldn't stay in the first room because of boiler and pipe noise. Moved me at around 11.30 pm. No hot water and radiators didn't work in that room.
Apart from that is was ok.
ray
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Gaynor
カップルで旅行
2024 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is our go-to hotel when want a few days away. It’s location is perfect for visits to Cheddar Gorge, Wookey Hole, Bath and many of the other beautiful area’s around this hotel. The staff are really lovely and nothing is too much trouble. The food was really good and has a varied menu to suit all tastes. Our room was spacious, comfortable and clean. The Spa is welcoming and relaxing. The pool is warm and has set times for children and never gets overcrowded as there’s a booking system. The gym has all the equipment you would ever need. All in all a great place to stay.
Gaynor
2024 年 2 月に 3 泊滞在
8/10 (良い)
Wendy
カップルで旅行
2024 年 5 月 5 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Lovely setting.
Wendy
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Martin
2024 年 4 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Martin
2024 年 4 月に 3 泊滞在
4/10 (不満)
Oliver
カップルで旅行
2024 年 4 月 9 日
気になった点 : 設備とサービス、施設のコンディションと設備
The hotel had holes in the bedding actual tears and then the towel were like old rags with 2 holes as big as my head.... breakfast already overdone when we went at 7.30am also no one to greet us at breakfast waited then went to reception..... i did alert the hotel twice to issues they said head office would contact me but they havent....
Oliver
2024 年 4 月に 2 泊滞在
8/10 (良い)
Bee
2024 年 3 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The helpful and laid back attitude by the team made this a lovely stay.
Bee
2024 年 3 月に 1 泊滞在
8/10 (良い)
antony
2024 年 3 月 11 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Out of the way ztarf very good.
antony
2024 年 3 月に 2 泊滞在
8/10 (良い)
Gurdip
カップルで旅行
2024 年 3 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed overnight at this gorgeous Edwardian hotel to celebrate my wife's birthday. There are lovely features throughout, including the bedrooms. Dinner was lovely and unhurried and the staff very considerate. Breakfast the next day was good.
The spa facilities looked good but treatments needed to be booked in advance.
The age and style of the property means there are no lifts. This was something of a challenge with luggage etc but we did have help when checking in.
Looking forward to returning in the summer.
Gurdip
2024 年 3 月に 1 泊滞在
6/10 (普通)
Richard
カップルで旅行
2024 年 3 月 3 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Cold in dining area and lounge and in the room, limited spa options. Limited menu, staff were great,
Richard
2024 年 3 月に 2 泊滞在
4/10 (不満)
Rob
出張
2024 年 2 月 29 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not the best hotel
I was more than disappointed with my stay. The walls are paper thin. You actuall feel as if you are involved in conversations and I was unlucky enough to be next to an "active room" shall we call it. It was tired and in desperate need of some TLC. Much better hotels to stay in