施設内の設備

パーク ハイアット ビーバー クリーク リゾート アンド スパの口コミ

5 out of 5

口コミ

9.2

とても素晴らしい

評価 10 - 451 件の口コミ中 309 件が非常に良い" "
評価 8 - 451 件の口コミ中 101 件が良い" "
評価 6 - 451 件の口コミ中 26 件が普通" "
評価 4 - 451 件の口コミ中 7 件が不満" "
評価 2 - 451 件の口コミ中 8 件が非常に不満" "

9.6/10

清潔度

9.2/10

スタッフとサービス

9.0/10

設備とサービス

9.4/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

8/10 (良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pricey - felt like I was being gouged on everything but very convenient.
2024 年 4 月に 2 泊滞在
Angela S.からの返信 (投稿日 : 2024 年 4 月 14 日)
Hello MarkThank you for choosing to stay with us and for sharing your feedback. Our team is pleased to hear that the hotel's location was convenient for you. We value your comment regarding the price and will consider it. Your kind words are appreciated, and we hope to welcome you back for another great stay. Thank you again for choosing our hotel.Best regards,Angela

10/10 (非常に良い)

Alexis Ann

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was wonderful
2024 年 3 月に 3 泊滞在
Jamieからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Alexis Ann,Thank you for your delightful 5/5 rating for our Park Hyatt Beaver Creek Resort and Spa! It was great reading that you had a wonderful stay with us. We hope to welcome you back as our guest for another wonderful stay in the future!Warm regards,Jamie

8/10 (良い)

Timothy Michael

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Liked the convivence for skiing and activities. I did not like the cost of coffee in the shop and thought the diversity of the dinner menu was limited. Overall good visit.
2024 年 3 月に 5 泊滞在
Danyelからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Timothy, thank you for your review that you gave our Park Hyatt Beaver Creek Resort! We are happy to know you enjoyed our convenient location to the ski area and took advantage of the activities we offer. Our goal is to provide a comfortable and pleasant experience for each of our guests. We apologize for not meeting all your expectations and appreciate your comments, which will help us improve our guests' experience. We value your business and hope to have the pleasure of serving you again. We will share this with our team as we are always looking for ways to better improve our services. We hope to have the privilege of welcoming you back soon. Warm regards, Danyel

6/10 (普通)

Jim

家族旅行
良かった点 : 清潔度
Too expensive- price did not match services
2024 年 3 月に 4 泊滞在
Danyelからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Jim, thank you for sharing your feedback. We were delighted to host you. We apologize for not meeting all your expectations and appreciate your comments, which will help us improve our guests' experience. We value your business and hope to have the pleasure of serving you again. Best regards, Danyel

8/10 (良い)

Elizabeth

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff and customer service are top notch! Beautiful lobby and facilities. The only negative I would say is they charge you everyday for valet and a resort fee, lots of little extra charges at the end that you may not be anticipating. The bar was so packed that you had to wait an extremely long time to be waited on. Plan on an extra $1K for extra fees if staying for a week and you’re bringing a car.
2024 年 3 月に 4 泊滞在
Angela Sからの返信 (投稿日 : 2024 年 3 月 17 日)
Hello Elizabeth,Thank you for sharing your feedback. We are delighted that our staff provided you with "top-notch" customer service. We apologize for not meeting all your expectations and appreciate your comments, which will help us improve our guests' experience. We value your business and hope to have the pleasure of serving you again.Best regards,Angela

8/10 (良い)

Gregory、Hudson

良かった点 : 清潔度
2024 年 1 月に 5 泊滞在
Rebeccaからの返信 (投稿日 : 2024 年 2 月 12 日)
Hello Gregory.Thank you for your recent stay at Park Hyatt Beaver Creek. We hope you enjoyed your time. We would love to welcome you back again.Warm regards,Rebecca

10/10 (非常に良い)

Gerald

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在
Lauraからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Gerald,Thank you so much for choosing Hyatt and for the wonderful rating. We are so happy to hear that your stay with us was enjoyable. We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 (非常に良い)

edward

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel in a very convenient area . Gondola is right outside . Shops and restaurants right next door . Staff are great . Rooms clean and well appointed . We enjoyed the restaurant but there is room for improvement in the menue options particularly for kids .
2024 年 1 月に 5 泊滞在
Janetからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Edward,Thank you for the great review you gave our Park Hyatt Beaver Creek Resort! We are happy to know you enjoyed our convenient location to area shops and restaurants. It delights us to hear you appreciated our clean and well-appointed rooms and the great hospitality of the staff. Our goal is to provide a comfortable and pleasant experience for each of our guests and we are pleased to know we accomplished that. We are glad you enjoyed the restaurant and appreciate your feedback on the menu options for kids. We will share this with our team as we are always looking for ways to better improve our services. We hope you were able to take advantage of some of the activities offered at our resort. We hope to have the privilege of welcoming you back soon.Warm regards,

8/10 (良い)

Sylmari

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is very beautiful with spectacular view and great instructors for snowboarding and ski. The room service was great and the cleaning service at room was beyond expected plus attention to your wellbeing. No complain on staff who was very attentive. At night they have live music and a cozy space. For the price, food was not as expected and not a lot of options. The breakfast buffet, for me was expensive for what it offers. And options did not change. Room service was very good and worked fine. Food for kids where limit to hamburguer, pizza, jelly and peanut butter sandwich and chicken finger mostly. I will recommend more variety. At dinner, the food at hotel was good. Firepits where everywhere and s'mores where often offered for the kids. If you love skiing and snowboarding this is a place for that.
2024 年 1 月に 6 泊滞在
Michaelaからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Sylmari,I personally want to thank you for being our Guest at Park Hyatt Beaver Creek. I am pleased you enjoyed your time with us and am happy you enjoyed the spectacular view, great ski and snowboard instructors and room cleanliness. I appreciate your feedback in regard to food options and value and will pass that along to my management team. I hope to welcome you back in the future and thank you for your time and review. Have a great day!

8/10 (良い)

Wesley、Lutz

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 5 泊滞在
Tieyshaからの返信 (投稿日 : 2023 年 12 月 22 日)
Hello Wesley,Thank you for your rating. We hope your stay here with us at Park Hyatt Beaver Creek Resort and Spa met all of your expectations. We look forward to welcoming you back in the future.Warm Regards,

10/10 (非常に良い)

Matthew

2023 年 12 月に 3 泊滞在
Tieyshaからの返信 (投稿日 : 2023 年 12 月 17 日)
Hello Matthew! Thank you for your 5 out of 5 rating. We are so happy that you enjoyed your stay with us, and we look forward to welcoming you back to Park Hyatt Beaver Creek Resort and Spa in the future.Warm Wishes,

8/10 (良い)

Grace

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Tieyshaからの返信 (投稿日 : 2023 年 12 月 15 日)
Hello Grace!Thank you for your rating. We hope you enjoyed your stay with us, and we look forward to welcoming you back to welcoming you back to Park Hyatt Beaver Creek Resort and Spa in the future.Well Wishes,

10/10 (非常に良い)

Kelley、Garden City

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place! Heads up though there is only valet parking for $60 a night 😳. A bit ridiculous in our opinion especially when we waited 15 minutes for them to retrieve our car. No one got it and we had to ask again, so I guess you’re paying $60 for them to hold your car hostage lol. Just look at paid parking in the village, that’s what we ended up doing because everything is so walkable anyway. Otherwise would definitely stay here again.
Tieyshaからの返信 (投稿日 : 2023 年 12 月 11 日)
Hello Kelley!Thank you so much for your 5 out of 5 rating as well as your feedback. We are so happy that you enjoyed your stay as well as our hotel. We apologize for the inconvenience of you having to wait 15 minutes for our valet staff to retrieve your car. We look forward to welcoming you back to Park Hyatt Beaver Creek Resort and Spa in the future. Best Regards,

10/10 (非常に良い)

Beatriz Alexandra Peredo

2023 年 12 月に 4 泊滞在
Betsyからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Beatriz Alexandra,Thank you for your 5/5 rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

8/10 (良い)

John、Kansas City

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was my first skiing trip in over 15 years, and it was my kids' first. Since it has been so long, I wanted the skiing experience to be seamless and with little hassle. Park Hyatt Beaver Creek provided a fantastic experience. From arrival, to ski fittings/rental, ski valet, etc., everything was great. One of the most helpful and happy staff I have ever experienced. The property itself could not have been in a better place: next to the slopes, the ski school, and the village. If I could add any criticism, it would be that the room was not quite up to par with a Park Hyatt. Again, however, I would recommend this property without hesitation.
2023 年 11 月に 4 泊滞在
Michaelaからの返信 (投稿日 : 2023 年 11 月 28 日)
Dear John, I am so happy to hear your families visit to us at Park Hyatt Beaver Creek was top notch and a fantastic experience. I am pleased our team made a positive impact on you and took exceptional care of you during your time with us. I appreciate your feedback in regard to our rooms and look forward to a return visit in the future. We appreciate your time and review!

10/10 (非常に良い)

Evelyn Janet

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
El hotel es muy bonito .y el personal muy amable. Solo que ofrece desayuno buffet en su página y nunca lo hubo era a la carta y lo servían en la barra del bar . Había muchas cosas cerradas.
2023 年 11 月に 4 泊滞在
Rebecca からの返信 (投稿日 : 2023 年 11 月 28 日)
Greetings Evelyn Janet,Thank you for taking the time to provide feedback and for your recent stay with us. We are happy that you enjoyed your stay, overall. Happy you enjoyed our hotel and wonderful staff. We are sorry for the disappointment with breakfast options and for certain amenities being closed. We hope you can visit us again soon.Warm regards,Rebecca

10/10 (非常に良い)

Leigh

良かった点 : 清潔度、スタッフとサービス
2023 年 11 月に 4 泊滞在
Jamieからの返信 (投稿日 : 2023 年 11 月 28 日)
Dear Leigh,Thank you for your perfect 5-star rating of our Park Hyatt Beaver Creek Resort and Spa! We were delighted to see that you enjoyed your stay with us, and we hope to have the opportunity to welcome you back as our guest again for another great stay in the future!Warm regards,

8/10 (良い)

Doug

良かった点 : 清潔度、スタッフとサービス
Not Coming Back
For the price, I was surprised by how noisy the rooms and hallways were, very unexpected. Also pretty upset about a $50 per day resort fee when they were remodeling and pissed about a $60:per night valet fee for parking during the off season.
2023 年 11 月に 3 泊滞在
Betsyからの返信 (投稿日 : 2023 年 11 月 7 日)
Dear Doug,Thank you for the feedback. We are very sorry to hear you were disappointed with your stay. We apologize for the amount of noise that you experienced during your stay as well as the fees that were included during your stay with us. We will be addressing these concerns with management team. We do hope to have the chance to provide a much better experience in the future. Thank you for staying with us.Warm Regards,

10/10 (非常に良い)

Robert、Denver

2023 年 10 月に 1 泊滞在
Lauraからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Robert,Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 (非常に良い)

Kimber

2023 年 10 月に 1 泊滞在
Veronicaからの返信 (投稿日 : 2023 年 11 月 6 日)
Hello Kimber! Thank you for the amazing 5-star rating! We are delighted to hear that you enjoyed your stay with us! We thank you for choosing Park Hyatt Beaver Creek Resort and Spa for your stay and for being our guest. We hope to welcome you back in the future, so please let us know if we can be of any assistance.

10/10 (非常に良い)

Elisabeth

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 3 泊滞在
Anisaからの返信 (投稿日 : 2023 年 8 月 29 日)
Hello Elisabeth,Thank you for sharing your feedback. We are delighted to know you enjoyed your stay. We hope to have the opportunity to welcome you again the next time you are in the area. Best,

8/10 (良い)

tigist

家族旅行, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Evryting
2023 年 8 月に 1 泊滞在
Veronicaからの返信 (投稿日 : 2023 年 8 月 28 日)
Hello tigist!Thank you for the 4-star rating. We are happy to hear that you enjoyed your stay and would love to welcome you back again in the future, so please feel free to contact us should you need any assistance.

2/10 (非常に不満)

Yisroel

2023 年 8 月に 1 泊滞在
Veronicaからの返信 (投稿日 : 2023 年 8 月 31 日)
Hello Yisroel! Thank you for providing us with your feedback. I am sorry to hear that your stay was not up to par. We would like to speak with you to further discuss your experience at the hotel and ask that you please contact us on one of our social media outlets, Facebook or Twitter. You may also contact us using the chat on the World of Hyatt app. We look forward to assisting you further.

10/10 (非常に良い)

Mary Ann

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Service was exceptional from check in to restaurant and fitness facilities!
2023 年 7 月に 7 泊滞在
Anaからの返信 (投稿日 : 2023 年 8 月 3 日)
Dear Mary Ann,We appreciate your positive feedback. I'm glad to hear you enjoyed your stay at our hotel and appreciated the service provided by our staff. We hope to see you again soon!

10/10 (非常に良い)

Jaime

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I have stayed here a few times, and I always love it. Excellent location, great service.
2023 年 7 月に 3 泊滞在
Jamieからの返信 (投稿日 : 2023 年 7 月 30 日)
Dear Jaime,Thank you for your wonderful review of our hotel. We're delighted to hear you enjoy your stays with us, find our location convenient and our service great. We look forward to welcoming you back as our guest in the future!Warm regards,

10/10 (非常に良い)

Jessica

2023 年 7 月に 2 泊滞在
Veronicaからの返信 (投稿日 : 2023 年 7 月 17 日)
Hello Jessica! Thank you for providing such a great rating for your stay! We love hearing that you enjoyed your stay! Please feel free to contact us should you need any assistance. We hope to welcome you back to Park Hyatt Beaver Creek!

10/10 (非常に良い)

Jason

良かった点 : 清潔度、施設のコンディションと設備
Quintessential Ski Resort
Tonyaからの返信 (投稿日 : 2023 年 7 月 10 日)
Hello Jason,Thank you for the rating and your feedback. We are happy you enjoyed our resort. It was a pleasure to welcome you to Beaver Creek. We hope you will return for another stay.Kind regards,Tonya

8/10 (良い)

Eric

2023 年 5 月に 1 泊滞在
Donnaからの返信 (投稿日 : 2023 年 6 月 4 日)
Hello Eric, Thank you for staying with us! We look forward to seeing you the next time you're in Beaver Creek. Kind Regards, Donna

10/10 (非常に良い)

Deborah

2023 年 5 月に 1 泊滞在
Jonからの返信 (投稿日 : 2023 年 5 月 30 日)
Good Day Deborah, Thank you for taking the time to review your past stay with us at the Park Hyatt Beaver Creek. It was great to see the 10 out of 10 rating and that the stay met your expectations. We appreciate you choosing to stay with us and hope to welcome you back again in the near future.I hope you have a great day!Cheers,

10/10 (非常に良い)

Angela、Denver

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Thank you for making our anniversary so special!
2023 年 5 月に 1 泊滞在
Toyaからの返信 (投稿日 : 2023 年 5 月 8 日)
Hello Angela,Thank you for your review. We are honored that you chose to spend your anniversary at our hotel, and it was our pleasure to make sure that your stay was wonderful and special! We hope that you will return again soon!-Toya

10/10 (非常に良い)

William

2023 年 4 月に 2 泊滞在
Toyaからの返信 (投稿日 : 2023 年 4 月 19 日)
Hi William,Thank you kindly for the great rating! We hope that you'll return soon!-Toya

8/10 (良い)

Mathew Taylor

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall great! First two days sat at the bar for breakfast and very poor service they didn’t bring me coffee or a drink until I was ready for the check. Day 3 -4 ask to be seated in another section and was a little better. Hotel was clean and great location to the slopes. Would work on staffing in the restaurant.
2023 年 3 月に 4 泊滞在
Jonからの返信 (投稿日 : 2023 年 4 月 6 日)
Good Day Matthew Taylor,Thank you for choosing to stay with us at the Park Hyatt Beaver Creek and for leaving a review about your stay. We are happy to see you had an overall great stay and you enjoyed the hotels location. I would like to apologize you had issues with service at the restaurant. Your comments have been communicated to hotel management for review and to help better our location. We hope you allow us to welcome you back again in the near future.I hope you have a great day!Cheers,

10/10 (非常に良い)

HERB

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 4 泊滞在
Ebonyからの返信 (投稿日 : 2023 年 3 月 27 日)
Greetings Herb,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

6/10 (普通)

babak

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Location best asset of property. Service was sub-par at best. Rooms not cleaned unless asked at 3:30 pm!!! Restaurant floor was dirty with previous guest's food and nothing done about it. Room service was wrong every day. Amenities in room couldnt be used to even clean one person. Rooms are at least 15 years outdate. Need major rewamping. The ski valet area ridiculously small and can't handle the volume. The restaurant too small for breakfast for number of guests. Significanlty overpriced for poor service and condition. The location is the only reason to want to go back to the resort.
2023 年 2 月に 3 泊滞在
Jonからの返信 (投稿日 : 2023 年 2 月 15 日)
Good Day babak,Thank you for leaving a review about your past stay at the Park Hyatt Beaver Creek Resort and Spa. We appreciate you choosing to stay with us on your travels but do apologize the stay did not meet your expectations. Your feedback has been shared with our management team to be addressed. We would like to gather further details and address your concerns directly via our social media or chat channels. You can contact us via Private Message on Facebook, Direct Message on Twitter, or our chat function on the World of Hyatt App. We hope to have an opportunity to welcome you back for a better experience in the futureI hope you have a great day!Cheers,

10/10 (非常に良い)

Christopher

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A truly fantastic “ski in/ski out” property. First class!
2023 年 2 月に 3 泊滞在
Donnaからの返信 (投稿日 : 2023 年 2 月 6 日)
Greetings Christopher, Thank you for your great feedback. We are glad that you enjoyed your stay with us, especially the ski in/ski out service. It makes for a very enjoyable day of skiing when the equipment is ready to go for you. We strive to provide our guests' with an excellent, service-focused experience, therefore your feedback is very important to us. It was a pleasure hosting your visit, and we look forward to your return!Kind Regards, Donna

10/10 (非常に良い)

jennifer、brooklyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Every single member of the staff was incredibly helpful, pleasant and at a time where customer service is not always primary - they were excellent
2023 年 1 月に 1 泊滞在
Toniaからの返信 (投稿日 : 2023 年 1 月 24 日)
Hello jennifer,Thank you so much for sharing this awesome review!We are so glad to hear that our staff was so helpful and pleasant and offered great customer service during your stay.We hope that you will come back to visit us again soon and please let us know if we can do anything to make your next stay even better.

8/10 (良い)

Paul、Brownfield

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
ski in/ ski out ski valet service
2023 年 1 月に 5 泊滞在
Donnaからの返信 (投稿日 : 2023 年 1 月 23 日)
Greetings Paul, Thank you for staying with us and sharing your valuable feedback. We strive to make each stay as pleasant and comfortable as possible. It was a pleasure hosting your visit, and we look forward to your return!Kind Regards, Donna

10/10 (非常に良い)

Steven

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Housekeeping only average
Toyaからの返信 (投稿日 : 2023 年 1 月 9 日)
Hello Steven,Thank you for your review. We're glad that overall, you were pleased with your stay and our location. We're sorry to hear that our housekeeping service did not wow you. This will be shared with our team to be used for improvement. We hope to welcome you back soon.-Toya

10/10 (非常に良い)

Yenabel

Tonyaからの返信 (投稿日 : 2023 年 3 月 8 日)
Greetings Yenabel,Thank you for the amazing rating! We are so glad you enjoyed your time at our resort. It would be a pleasure to host you again anytime.Warm regards,Tonya

8/10 (良い)

Jean Claude

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property, ski in and out. Very friendly staff, many young individulas from Brazil and Argnentia eager to help but really don't know how. one major incidence is foor quality is ok, staff tooke 1/2 my taco when I said wher is the dressing, streangley he broght me the 1/2 back with dressing. I am not sure how on earth they did that, I didnt like and did not eat at the property post that. otherwise. Also, not sure if they are nice or not smart. So I have 2 rooms and I had to leave one night early, I asked if anything can be done as a credit for the room and not expecting much anyway, and the gentelman kept saying that it is not a problem and it is only $199.00 for ealry checking out. I asked again if there is any credit and he kept telling me that it is only $199, I said my son can stay in the room by himslef then and he kept saying that it is only $199. I dont think they are train to listen the are just programmed to say what the script says. Smile for nothing, no substance and definitely no common sense!
Donnaからの返信 (投稿日 : 2022 年 12 月 29 日)
Greetings Jean Claude, Thank you very much for your review. We are very sorry to learn of your experience and sentiment which is not consistent with our standards. You are welcome to contact us via Private Message on Facebook, Direct Message on Twitter, or our chat function on the World of Hyatt App to discuss this further if you would like. We do look forward to your next visit with us very soon. Cheers!!Kind Regards, Donna

10/10 (非常に良い)

Andre

2022 年 12 月に 6 泊滞在
Toniaからの返信 (投稿日 : 2022 年 12 月 23 日)
Hello Andre,Thank you for the 5 star review!We look forward to having you visit again!

10/10 (非常に良い)

??

Tonyaからの返信 (投稿日 : 2023 年 3 月 8 日)
Dear Guest,Thank you kindly for your positive rating. We are ecstatic you had a five-star experience staying with us! We would be delighted to host you again in the future.Kind regards,Tonya

4/10 (不満)

Eric

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
probably our 4th time at the property, but worst experience by far. Stay there in order to swim in the lap pool and enjoy the hot tubs....all was out of order and staff didn't seem apologetic, but were kind of rude about it. 2nd problem - had 3 rooms next to us partying. They came home at 2:00 AM and partied loud until 4:00....slamming doors, loud in the hallways. Staff were contacted and did nothing about it. We went for relaxation, but ended up even more tired after spending a lot of money for a very poor long weekend experience.
Toyaからの返信 (投稿日 : 2022 年 12 月 7 日)
Hello Eric,Thank you for leaving a review of your stay. We're so sorry to hear that you had such a disappointing experience! This is certainly not the norm and does not meet our standards. Your feedback has been shared with our management team to be addressed. We would love to gather further details and address your concerns directly via our social media or chat channels. You can contact us via Private Message on Facebook, Direct Message on Twitter, or our chat function on the World of Hyatt App. We hope to have an opportunity to welcome you back for a better experience in the future.-Toya

10/10 (非常に良い)

Anays、Miami

Tonyaからの返信 (投稿日 : 2023 年 3 月 3 日)
Good Day Anays,Thank you for the positive rating. We are so glad you enjoyed your time at our hotel. Please allow us to welcome you back in the near future! We would be delighted to host you again.Warm regards,Tonya

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 11 月に 1 泊滞在
Anisaからの返信 (投稿日 : 2022 年 11 月 23 日)
Hello,Thank you for leaving our hotel a rating. We truly appreciate the perfect rating and we hope you enjoyed your stay. We hope to see you again soon!Best,

10/10 (非常に良い)

Nicole

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Me hubiera gustado tuvieran actividades para nosotros, la fecha era off season y muchas cosas estaban cerradas.
2022 年 11 月に 4 泊滞在
Tonyaからの返信 (投稿日 : 2022 年 11 月 14 日)
Hello Nicole,Thank you for the rating and feedback. We will pass your tip on adding more activities to our team. We hope you will return for another stay with us!Warm regards,Tonya

8/10 (良い)

BYRON L、FRISCO

2022 年 8 月に 4 泊滞在

10/10 (非常に良い)

Thomas William

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 8 月に 5 泊滞在
Tonyaからの返信 (投稿日 : 2022 年 11 月 23 日)
Hello Thomas William,We appreciate the rating. Thank you for visiting us at the Park Hyatt Beaver Creek Resort and Spa!Warm regards,Tonya

10/10 (非常に良い)

Grant

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 4 泊滞在
Park Hyatt Beaver Creekからの返信 (投稿日 : 2022 年 8 月 3 日)
Thank you for your feedback.

10/10 (非常に良い)

Deborah

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the location! It was nice having all the shopping and restaurants within walking distance.
2022 年 7 月に 1 泊滞在
Park Hyatt Beaver Creekからの返信 (投稿日 : 2022 年 7 月 25 日)
Thank you and we are glad you enjoyed your stay with us. We hope to welcome you back again soon.