They double booked my room and there were many people in the same boat. I am staying in my car and I have two kids with me, extremely disappointing considering I paid John and he knew I was travelling down with regular updates via text and until I got there he did not tell me until I was at the cottages. I am now taking these issues further, a lot further. I would strongly recommend not having this property on your website due to the number of people that he scams in a weekly if not daily basis.
No
2020 年 2 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2020 年 2 月 29 日
宿泊されたお客様
2020 年 2 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2020 年 2 月 20 日
良かった点 : 清潔度、設備とサービス
The property was lovely and we had a wonderful stay. Although we were given instructions by the property manager John Woods to please deposit the payment ourselves to their specified account before they could give us check in details. We did that and received our check in information. After our stay they deducted the amount of our stay from our account themselves which meant we paid twice for our stay. We have tried to rectify this oversight with no luck at this point in time. O we have been left quite unhappy.
宿泊されたお客様
2020 年 1 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2020 年 2 月 3 日
良かった点 : 清潔度
宿泊されたお客様
2020 年 1 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
カップルで旅行
2020 年 1 月 28 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Broken electrical fitting in kitchen my parter received a boot from the fitting. Also did not get unit we requested and appears that property overbooked as peolpe were arriving late evenings who had booked through wotif to find no rooms available. Won't be staying there again.
宿泊されたお客様
2020 年 1 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
カップルで旅行
2020 年 1 月 27 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
No view of river. Site said queen size bed, only a double. Door had been kicked in and not repaired properly. Site was nice, John was helpful.
宿泊されたお客様
2020 年 1 月に 3 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2020 年 1 月 27 日
宿泊されたお客様
2020 年 1 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2020 年 1 月 21 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Didn’t answer our call. Provide six sleep instead of eight. We book for eight Sleep and got only six sleep. They downgrade accommodation and change it at last minutes