屋外プール

ホリデイ イン オークランド エアポート IHG ホテルの口コミ

4 out of 5

口コミ

8.6

非常に良い

評価 10 - 1001 件の口コミ中 447 件が非常に良い" "
評価 8 - 1001 件の口コミ中 395 件が良い" "
評価 6 - 1001 件の口コミ中 106 件が普通" "
評価 4 - 1001 件の口コミ中 30 件が不満" "
評価 2 - 1001 件の口コミ中 23 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.4/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

??

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 4 月 6 日)
Kia Ora,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

6/10 (普通)

Wanaka

2023 年 9 月に 1 泊滞在
Holiday Inn Auckland Airportからの返信 (投稿日 : 2023 年 10 月 14 日)
Kia Ora Wanaka,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn AUCKLAND AIRPORT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Kind regards,Lakhwinder Singh Front Office Manager

4/10 (不満)

SAYAKA

良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
空港アクセス
空港からのアクセスが良く、夜便での到着や早朝便での出発に便利 快適に過ごせました
2020 年 2 月に 1 泊滞在

6/10 (普通)

Sarah、Tokyo

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
室内の湿度が高く、シーツや枕等寝具が湿っていて汗臭い匂いもして不快だった。
2020 年 1 月に 1 泊滞在

10/10 (非常に良い)

Ryutaro

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
部屋にバスタブもありとても清潔でした。
2019 年 11 月に 1 泊滞在
Lindsayからの返信 (投稿日 : 2019 年 12 月 11 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
リゾット感のあるホテルで長期滞在しても楽しめそうだった。
2019 年 11 月に 1 泊滞在
Lindsayからの返信 (投稿日 : 2019 年 12 月 11 日)
Thanks for staying with us. We appreciate your feedback!

6/10 (普通)

宿泊されたお客様

気になった点 : スタッフとサービス、客室の快適度
次は泊まりません
空港からのシャトルの案内を あらかじめ書いておいて欲しかった。電話をしたら英語の自動音声で早口で案内があったので、何回も書き直しました。 フロントで話しながら手続きをしていたら、まだカードキーを貰ってないのに、手続き終了。まだもらってないと話したら、渡したけど、もう一回作ると意味不明な発言。 朝食付きだったのに、レストランに行ったらもう連れが食べてるから一人分しか付いていないと言われ(ひとり旅ですが、MAX2名泊まれるお部屋)フロントの方に話したら、同じことを言われました。レストランは部屋番号でリストを作って、来た部屋番号にマーカーをしていたらしいですが、他のお客様が来た時に私の部屋番号を誤ってマーカーしていたみたいです。
2019 年 9 月に 1 泊滞在
Lindsayからの返信 (投稿日 : 2019 年 10 月 9 日)
We appreciate your feedback. Thank you! Apologies for the inconvenience you may have experienced during your stay with us. We hope to see you again!

6/10 (普通)

宿泊されたお客様

2019 年 2 月に 1 泊滞在

8/10 (良い)

Maromi

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2018 年 10 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
喫煙者にも非喫煙者にも快適なホテル
緑あふれて非常にリラックスできるホテルです。私は喫煙者ですが、周りや次に宿泊する方にも迷惑掛ける事無く気軽に喫煙できたのが良かった。
2017 年 11 月に 1 泊滞在

2/10 (非常に不満)

mohammed

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
There was hair in hand basin, bathroom wasn’t clean enough No drinking water as i have been to other IHG hotels in FIJI and had an amazing stay
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Murray

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice friendly hotel
2024 年 2 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 5 月 19 日)
Kia Ora Murray,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

10/10 (非常に良い)

Murray

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel,nice staff,will be back.
2024 年 5 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 5 月 19 日)
Kia Oa Murray,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

6/10 (普通)

Steven

家族旅行
Didn't actually stay. Was unable to cancel.
2024 年 3 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 5 月 19 日)
Kia Ora Steven,Thank you for reaching out. We are really sorry that you were not able to cancel this booking and apologise for the inconvininanceThank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager.

8/10 (良い)

Ernesto

家族旅行
Convenient - close to the airport.
2024 年 5 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 5 月 6 日)
Kia Ora Ernesto,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

6/10 (普通)

Valerie

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
If only there was a lift to get upstairs, very difficult with luggage. Staff very helpful though.
2024 年 3 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 4 月 30 日)
Kia Ora Valerrie,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

8/10 (良い)

Ernesto

良かった点 : 施設のコンディションと設備
The hotel is convenient to the airport with a friendly staff.
2024 年 4 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 4 月 28 日)
Kia Ora Ernesto,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

10/10 (非常に良い)

DEMETRICE

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Definitely my favorite home away from home!!!
2024 年 4 月に 2 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 4 月 23 日)
Kia Ora Demetrice,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

10/10 (非常に良い)

Madan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 4 月 15 日)
Kia Ora Madan,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

8/10 (良い)

Doreen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Enjoyed the stay and breakfast.
2024 年 4 月に 2 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 4 月 10 日)
Kia Ora Doreen,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

10/10 (非常に良い)

ISIS、Sherman

良かった点 : スタッフとサービス
Helpful staff
2024 年 3 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 4 月 6 日)
Kia Ora ISIS,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

8/10 (良い)

Patrick

2024 年 3 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 4 月 23 日)
Kia Ora Patrick,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

10/10 (非常に良い)

Andy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
1) The good bits * Warm welcome * Good and clean large room * Nice and friendly housekeeping staff - they showed us where our room was as we got lost in the maze of rooms and corridors 2) The not so good bits * The extractor fan in the bathroom is permanently on, noisy and whines terribly and the bathroom door squeaks badly making it impossible to use it without waking up your partner * The buffet in the evening was ok but not great. Soup was very watery, and the hot food options were only warm not hot. I wouldn't recommend it.
2024 年 3 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 3 月 26 日)
Kia Ora Andy,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the warm welcome, spacious and clean room, as well as the assistance from our friendly housekeeping staff.We apologize for the inconvenience caused by the noisy extractor fan and squeaky bathroom door. Your comments have been noted, and we will work towards resolving these issues to ensure a more comfortable stay for our guests.Regarding your dining experience, we regret that the buffet fell short of your expectations. Rest assured, your feedback will be shared with our culinary team for improvement.We appreciate your valuable input and hope to welcome you back for a more enjoyable stay in the future.Kind regards,Lakhwinder Singh Front Office Manager

8/10 (良い)

PAUL

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms spacious clean and well equipped
2024 年 3 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 3 月 26 日)
Kia Ora Paul,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

10/10 (非常に良い)

Karen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 3 月 28 日)
Kia Ora Karen,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

6/10 (普通)

Monica

良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Our room was on second floor, no lift. Thought we were paying for garden room not a view of parking area. In the middle of industrial area. Worst spot we’ve ever booked but saved by beautiful staff wasted there.
2024 年 3 月に 2 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 3 月 25 日)
Kia Ora Monica,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.We apologize for falling short of your expectations and appreciate your kind words about our staff. Your comments will be used to improve our services.Kind regards,Lakhwinder Singh Front Office Manager

10/10 (非常に良い)

Graham

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean and comfortable room. Staff were extremely courteous and efficient.
2024 年 3 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 3 月 22 日)
Kia Ora Graham,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

8/10 (良い)

Joan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We liked the pool and surrounding garden area. This made an easy & lovely area for relaxing.
2024 年 3 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 3 月 18 日)
Kia Ora Joan,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

8/10 (良い)

Helen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy parking. Good size rooms
2024 年 3 月に 2 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 3 月 18 日)
Kia Ora Helen,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

10/10 (非常に良い)

Scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 3 月 18 日)
Kia Ora Scott,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

4/10 (不満)

Darren

気になった点 : スタッフとサービス、施設のコンディションと設備
This hotel os very basic. The hotel states it does 24hr room service which it does not do any longer. The food is very poor quality. The staff are not very good either. On our stay we checked in late 11pm and requested an extended check out. An hour extension was offered and i asked if the was anything later and was advised that was cheeky. Come the next morning the cleaning crew was accessing my room with little more than a knock on the door at the usual check out time and not the extension requested. Then it seemed a hassle for them to hold our baggage for a few hours. Overall, this is not a good hotel or experience.
2024 年 3 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 3 月 18 日)
Kia Ora Darren,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.We apologize for the inconvenience and disappointment you experienced during your stay. Your feedback is valuable to us, and we'll take immediate steps to address the issues you've raised. Thank you for bringing them to our attention.Kind regards,Lakhwinder Singh Front Office Manager

10/10 (非常に良い)

Olivia

2024 年 3 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 4 月 6 日)
Kia Ora Olivia,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

8/10 (良い)

Lee

2024 年 2 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 4 月 6 日)
Kia Ora Lee,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager

10/10 (非常に良い)

William

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel for families and groups.
2024 年 3 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 3 月 11 日)
Kia Ora William,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

8/10 (良い)

Melissa

小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a lovely place thank you we had a great experience here only thing would be was the 8am knock on the door from housekeeping. We were excited about our sleep in however we all got woken up and had had a long day the day before hand.
2024 年 3 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 3 月 11 日)
Kia Ora Melissa,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

10/10 (非常に良い)

Megan

カップルで旅行
良かった点 : 施設のコンディションと設備
We were given a ground floor unit which was appreciated and we had a lovely view of the grounds
2024 年 3 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 3 月 11 日)
Kia Ora Megan,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

10/10 (非常に良い)

Charles、Fort McMurray

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff, lovely bed good air con , great food, convenient for airport.
2024 年 3 月に 2 泊滞在
Mike Quartlyからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

10/10 (非常に良い)

Christopher、Tampa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place, on site dinning and bar. Conveniently on "The Yellow Bus" route.
2024 年 3 月に 1 泊滞在
Mike Quartlyからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

10/10 (非常に良い)

Nirmal Lloyd

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
nice warm welcome. close to airport and a good family hotel
2024 年 2 月に 1 泊滞在
Mike Quartlyからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

10/10 (非常に良い)

Linda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel & service.
2024 年 2 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 2 月 29 日)
Kia Ora Linda,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

8/10 (良い)

Cathy

2024 年 2 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 3 月 22 日)
Kia Ora Cathy,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

10/10 (非常に良い)

JUNSI

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Kindness
The hotel was clean and quiet and the kindness of the staff was good.
2024 年 2 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 2 月 28 日)
Kia Ora Junsi,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

10/10 (非常に良い)

Jane

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great rest stop, close to the airport. Laundry facilities. Complimentary breakfast. Helpful staff. Was able to send my postcard from the front desk.
2024 年 2 月に 1 泊滞在
Mike Quartlyからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

8/10 (良い)

Ladislava

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Lakhwinder Singhからの返信 (投稿日 : 2024 年 3 月 11 日)
Kia Ora Ladislava,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Apart from the lack of an elevator very good. The relaxed spread out design was very relaxing for an airport hotel
2024 年 2 月に 1 泊滞在
Mike Quartlyからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

10/10 (非常に良い)

Kathryn、Cambridge

カップルで旅行
良かった点 : 施設のコンディションと設備
Great choice for air travellers. Sound proof rooms, beautiful courtyard and pool area. 3rd time staying here!
2024 年 2 月に 1 泊滞在
Mike Quartlyからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

8/10 (良い)

Minette

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was good. The food was ok, but not great. Restaurant ran out of several things.
Mike Quartlyからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you so much for posting a review.Your review is highly valued with us, and we have shared your feedback with the team.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.

4/10 (不満)

Chul Woo

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
이름뿐인 홀리데이 인.
시설도 오래되고 에어컨등 룸 내부 환경도 별로입니다. 특히 1층에서 2층가는 엘리베이터 부재로 무거운 Luggage 들고 계단 올라가야 함. 동양인은 구석진 외진곳에 룸 배정한다는 느낌이 있음.
2024 年 2 月に 3 泊滞在
Mike Quartlyからの返信 (投稿日 : 2024 年 2 月 22 日)
Good Afternoon,Thank you so much for your feedback, which is most appreciated.We are sorry to hear that your experience at the hotel was not satisfactory and would like the opportunity to express our apologies for any inconvenience caused. Please do let us know if you would like us to contact you further regarding this, as we would really appreciate the opportunity of welcoming you back to Holiday Inn Auckland Airport.

10/10 (非常に良い)

WILLIAM

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the pool, and outdoor dining around the pool. Very nice .eal.optio s at the restaurant. Loved the room patio doors opening to the outside. The live plants everywhere were lovely. The reception desk agents were helpful and super competent. Would recommend for anyone needing a stayiver near Auckland airport.
2024 年 2 月に 1 泊滞在
Mike Quartlyからの返信 (投稿日 : 2024 年 2 月 20 日)
Thank you so much for the positive feedback.We have shared this with the wider team and appreciate the kind words.We look forward to welcoming you back to Holiday Inn Auckland Airport in the future.