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ハンプトン イン オーバーン の口コミ

2.5 out of 5
ハンプトン イン オーバーン
736 Southbridge St, Auburn, MA

口コミ

8.6

非常に良い

評価 10 - 1001 件の口コミ中 566 件が非常に良い" "
評価 8 - 1001 件の口コミ中 274 件が良い" "
評価 6 - 1001 件の口コミ中 75 件が普通" "
評価 4 - 1001 件の口コミ中 43 件が不満" "
評価 2 - 1001 件の口コミ中 43 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.0/10

設備とサービス

8.8/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Elissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

June

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice clean place
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Trish

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

josphat

出張, 家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
stay
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Enri

出張, 家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My medical evaluation was cancelled at 3:00 pm and even thought this was no fault of mine the hotel went ahead and charge me full rate without when offering a voucher or discount to use at a later time. They just lost a customer.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Linda

2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Ryan

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was very clean, the bed comfortable, and the shower had great pressure. Nice breakfast buffet, too.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Herminio

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
El desayuno riquísimo todo
2024 年 4 月に 3 泊滞在

8/10 (良い)

Daniel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed my stay with no issues.
2024 年 3 月に 2 泊滞在

8/10 (良い)

Natalie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and relaxing which that the pool we’re open.,after my long day at work I was hoping to check in and yust change go to the pool
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Karina

2024 年 3 月に 1 泊滞在

6/10 (普通)

Vicklie

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I arrived at the hotel and the female in the front desk told me my reservation was cancelled due to payment not going through. Which was an error. I did not receive a call or email. She told me it happens. What if I got their and there were no rooms available. That was very unprofessional.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Joshua

2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Hope

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The pool (the reason we stayed there) was closed and I was not aware until check in where the front desk informed me I can go somewhere else with a pool. Front desk "accidentally" checked us out the same night we arrived and did not fix it, had to check out a day early. I need a refund. The worst customer service EVER!
2024 年 3 月に 2 泊滞在

8/10 (良い)

Robert、South Burlington

2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Emily、WEBSTER

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Super angry because wasn't told that the pool was out of service until AFTER I checked in. I had options for hotels but chose this one and now really upset and the lady at the front desk completely dismissed me nor apologized for the inconvenience
2024 年 3 月に 1 泊滞在

6/10 (普通)

Susan

家族旅行
良かった点 : 清潔度
気になった点 : 設備とサービス
Upon arrival, i was told that the pool and hot tub were closed. We are sorry that Expedia won't change it on their website....then check in was a nightmare with their computers, and my credit cards were declined for the incidental charges due. My room was paid in full thru Expedia....no local channels on tv in room for some reason, other concerns to boot....ugh
2024 年 3 月に 1 泊滞在

8/10 (良い)

Steve

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
Nice property. Would have been nice to know pool was out of order.
2024 年 3 月に 1 泊滞在

8/10 (良い)

ROSERIA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really like this place but cleaning product odors we’re way too strong in room. Perhaps what they used on the carpets?
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Angel

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
No pool and hot tub access which is why we booked! Disappointed!
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Vasiliy

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was the worst stay. The room was smelly between pee and chlorine. Hotel was sold out. Manager offered Febreze. Manager offered to look for a hotel nearby, but it was too late, as manager showed up only at 11pm. I didn’t sleep all night.

8/10 (良い)

Vashti、Revere

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
DOES NOT HAVE A POOL. When we checked in we were informed that they did not have a pool as stated on Expedia’s listing of their property and asked if that made a difference? Had we arrived on schedule it would have. We stayed in an accessible room, which smelled like a dog had occupied it. There was also some visible animal hair as well.
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

dame

気になった点 : スタッフとサービス
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Lynne

カップルで旅行
気になった点 : スタッフとサービス
Our room smelled like Clorox and we were given a product called fabreeze to spray the room with. It was a very noisy room, while trying to sleep, being next to an exterior side door. The worst, was the soiled bedspread, which I didn’t see until morning: totally grossed me out.
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Charles

カップルで旅行
Pool was closed, room had bad smell, TV did not work, not the room I paid for, very loud noises , curtain would not open or operate. The host was trying to help but she didn’t have the staff to help her. We could have stayed elsewhere with way better services. We actually went to the Wellington hotel and it was what we shall stay in next time.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Michelle、Staten Island

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was very clean. The breakfast offered was tasty. The staff was very courteous and helpful.
2024 年 2 月に 2 泊滞在

8/10 (良い)

Francois

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was conveniently located for me. The included breakfast was good.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Valentina、Yorktown Heights

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a quiet place to spend the night. Clean, great breakfast options and easy access to rooms!
2024 年 2 月に 1 泊滞在

8/10 (良い)

Katie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was beautiful and clean. Perfect for the night we needed, and breakfast was suitable even for picky children. (Waffles for the win) area near by a little ehh, but it was late when we pulled in so hard to tell. Overall I would stay here again. Be advised that Expedia advertises that there is a pool, and there is not pool at the hotel!! The host was kind enough to inform Us on our arrival as I had two young kids with me. But it wasn’t a deal breaker as we were there for an event at the DCU center down town.
2024 年 2 月に 1 泊滞在

6/10 (普通)

Nicole

小さなお子様連れの家族旅行
Room was nice , they gave us a room with a joining door and we had noise neighbors. It was a little uncomfortable because I had kids with me and was inconsiderate and inappropriate
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Allan

2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Karina

家族旅行
気になった点 : 設備とサービス
No me pude quedar mi estadía completa, porque tenía un olor demasiado fuerte ellos dicen que es el químico que usan para limpiar, pero yo la verdad no tolere y me puse mal del estómago y un muy fuerte dolor de cabeza, de verdad no lo recomiendo
2024 年 2 月に 3 泊滞在

2/10 (非常に不満)

Tracy

2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Elaheh

良かった点 : 清潔度
2024 年 1 月に 1 泊滞在

6/10 (普通)

Kyle

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 客室の快適度
Disappointed
We were in town for a cheer competition. Only one person on duty upon arrival so check in line was long. I had booked a super king that sleeps 6 but the room they tried to put us in was 2 queens. After some shuffling around we finally got the rooom we paid for. Next issue we went to use the pool and hot tub only to find out both were out of service.. The next morning we went for breakfast and they had run out of many foods. They said they had numerous peoplecome in overnight and weren't prepared. While the propert was clean I was very disappointed with the overall stay. I frequent Hilton or Hilton backed hotels when we travel. This was not up to a Hilton experience
2024 年 1 月に 1 泊滞在

4/10 (不満)

Steven

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I do not recommend this hotel to anyone
We have stayed at many Hampton Inns and the minute we walked in it smelled awful. Then we went to our room and it smelled horrible as well. I’m not sure if it’s the cleaning solution in the carpet but it was awful and other people said the same thing. At breakfast they had run out of potatoes and I walked to ask the woman who was bringing things out to the kitchen if she had anymore potatoes and she snapped at me and said I just filled the container and I said well it’s empty and she said well I’ll cook more but it’s going to take a while. I am gluten free so there is only certain things I can eat so I ended up having an apple and an orange. It really was unfortunate there was nothing else that was out I could eat
2024 年 1 月に 1 泊滞在

8/10 (良い)

Sharmin

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Lois

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was well located and quiet
2024 年 1 月に 1 泊滞在

4/10 (不満)

Melissa

カップルで旅行
気になった点 : 施設のコンディションと設備
Missing pillows. Broken drain stopper for the tub. Breakfast was expected an hour late, we had to leave early so we couldn’t stick around and wait.
2024 年 1 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 8 泊滞在

10/10 (非常に良い)

Kenneth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Only problem was that a youth hockey team staid there our second night and they were on the same floor as us.
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Kimberly、New London

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very well kept, clean, easy check in and out. Not far away from anything.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Bradley

2024 年 1 月に 2 泊滞在

6/10 (普通)

Karen

カップルで旅行
Check in was incredible slow. New staff or computer problems. Loud music playing in a room down the hall. Can’t get wifi on my phone.
2024 年 1 月に 1 泊滞在

4/10 (不満)

Michael

出張
良かった点 : スタッフとサービス
気になった点 : 客室の快適度
The hotel and the location are fine but the cleaning products are horrible, I have been gone for 5 hours and the smell is still in my nose and mouth. It makes you wonder what smells they are trying to hide. I won’t be staying there anymore
2024 年 1 月に 1 泊滞在

6/10 (普通)

Barbara

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Very noisy plumbing
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Stay (5 days)
The breakfast area was so clean I saw an attendant on her knees wiping up the floor around a garbage bin. Impeccable! Also saw an employee CONSTANTLY cleaning the hallways. They really do care for their customers. Best hotel. Room service was great as well.
2023 年 12 月に 2 泊滞在

8/10 (良い)

Sheree

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在