We liked the location of this hotel and it’s facilities.
We were disappointed that there was a lack of communication between Ebookers and the hotel as they said that we needed to pay for breakfast when it was already included. I was 30mins in my mobile trying to sort it out. I am awaiting a charge from my mobile company for this unnecessary call.
SusanDavies
2019 年 4 月に 5 泊滞在
8/10 (良い)
James
2019 年 4 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely place to stay
Champions bar was great the manager there made me feel very welcome and the staff were also very attentive.. if ever in Atyrau you must stay here and visit Champions
James
2019 年 4 月に 4 泊滞在
8/10 (良い)
宿泊されたお客様
2018 年 8 月 24 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
hotel failed to get us a taxi despite pre-booking. Luckily it didn't make us too late. However, the taxi that arrived was far and away the lowest quality we have used in this town.
宿泊されたお客様
2018 年 8 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2018 年 6 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great business hotel in centre of town. Very helpful staff.
宿泊されたお客様
2018 年 6 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2017 年 12 月 3 日
良かった点 : 清潔度、客室の快適度
The room rate is high but ordinary services and facility in this hotel. The hot water flow is small when taking shower.
宿泊されたお客様
2017 年 11 月に 4 泊滞在
10/10 (非常に良い)
Francesco、Reggio Emilia
2014 年 7 月 30 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
buono, pulito, comodo...ma un po troppo caro
sono anni che vado in questo albergo ed anche se ci sono alternative a buon mercato, sin'ora ho sempre soggiornato al Renaissance. Ritengo il costo un po troppo esagerato rispetto al servizio ma certamente è comodo a tutto....