施設の正面

ザ コーヴの口コミ

2 out of 5
ザ コーヴ
724 Ocean Avenue, Ocean City, NJ

口コミ

7.8

良い

評価 10 - 34 件の口コミ中 10 件が非常に良い" "
評価 8 - 34 件の口コミ中 12 件が良い" "
評価 6 - 34 件の口コミ中 8 件が普通" "
評価 4 - 34 件の口コミ中 4 件が不満" "
評価 2 - 34 件の口コミ中 0 件が非常に不満" "

8.2/10

清潔度

8.8/10

スタッフとサービス

6.4/10

設備とサービス

7.0/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Kathy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Quiet and super cloee to restaurants and the boardwalk. No breakfast options avail. Keyless entry.
2024 年 5 月に 1 泊滞在
The Cove からの返信 (投稿日 : 2024 年 5 月 27 日)
Hello Kathy! We greatly appreciate your feedback! We are glad you had a wonderful stay. Thank you.

10/10 (非常に良い)

Jackie

カップルで旅行
良かった点 : 設備とサービス
Love this hotel!
2024 年 5 月に 1 泊滞在
Dawnからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you so much for taking the time to share your feedback regarding your recent stay at our hotel. We are absolutely thrilled to hear that you had such a wonderful experience and that you rated us a perfect 5 out of 5!Hello Jackie,Your positive review truly warms our hearts and reinforces our commitment to providing exceptional service and creating memorable moments for our guests. It's truly gratifying to know that our efforts to ensure your comfort and satisfaction were successful.

10/10 (非常に良い)

Janelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had a wonderful time here. We stayed off season and the location and convenience were perfect. We enjoyed spending time in the lobby and wrap around porch. The room was nice and clean.
2023 年 9 月に 1 泊滞在
- Guest Servicesからの返信 (投稿日 : 2023 年 9 月 26 日)
Your satisfaction is our top priority, and we are delighted to know that we met and exceeded your expectations. It is incredibly gratifying to receive such positive feedback, as it motivates us to continue providing exceptional service to all our guests. Thank you!

6/10 (普通)

Paul

家族旅行
気になった点 : 施設のコンディションと設備
Not worth what they want
2023 年 9 月に 1 泊滞在
The Ocean Breezeからの返信 (投稿日 : 2023 年 9 月 17 日)
Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We value every guest's opinion, and we're grateful for the opportunity to address your concerns. We're sorry to hear that your experience fell short of your expectations. Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with a superior experience.

8/10 (良い)

Danielle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 3 泊滞在
- Guest Servicesからの返信 (投稿日 : 2023 年 9 月 15 日)
Thank you for sharing your feedback and rating your recent stay at our hotel. We truly appreciate your time and are pleased to see that you had a positive experience overall.Your 4 out of 5 rating is valuable to us, and it indicates that we were able to meet your expectations and provide you with a satisfying stay. We're glad that you enjoyed your time with us.

8/10 (良い)

Gabrielle

良かった点 : 清潔度、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
- Guest Servicesからの返信 (投稿日 : 2023 年 8 月 30 日)
"Thank you so much for your wonderful review! Your positive feedback means a lot to us, and it motivates our team to continue delivering exceptional service to all our guests. We hope to have the pleasure of welcoming you back to our hotel in the future.

8/10 (良い)

Brian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 2 泊滞在
Delaneyからの返信 (投稿日 : 2023 年 8 月 27 日)
Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We greatly appreciate your rating of 8 out of 10, and we're delighted to know that you had an overall positive experience. We look forward to welcoming you back in the future and providing an even better stay next time. Once again, thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again soon.

4/10 (不満)

Naomy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
I have stayed here before and really enjoyed. This time when we had an issue with booking and got to the inn no one was answering the phone line. I used the emergency line and Jason was fantastic but no managers were answering him and we could not get our room. Instead we had to stay across the street at a different hotel. While he could get us a room it was a very long and frustrating experience.
2023 年 8 月に 1 泊滞在
The Ocean Breezeからの返信 (投稿日 : 2023 年 8 月 31 日)
Thank you for taking the time to rate our hotel. We apologize for any inconveniences you may have experienced while trying to check-in.

10/10 (非常に良い)

Tyree

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great customer service!!
2023 年 8 月に 1 泊滞在
Delaneyからの返信 (投稿日 : 2023 年 8 月 21 日)
Thank you for taking the time to rate our hotel! We are glad to hear that you appreciated our customer service. We hope to welcome you back and provide you with an exceptional stay! Once again, thank you for choosing our hotel!

8/10 (良い)

Anne

良かった点 : 清潔度、施設のコンディションと設備
Our King bed was great. The Queen bed was not. No coffee pot In rooms and the lobby coffee was a nightmare mess. Also no real milk. We had not promised parking space 2 nights. There is no chair in either room.
2023 年 8 月に 1 泊滞在
Jahidからの返信 (投稿日 : 2023 年 8 月 17 日)
Dear guest,We apologize for any inconvenience you may have experienced during your stay. Please be assured that guest satisfaction is our top priority, and we continuously strive to enhance our facilities and services to ensure a pleasant stay for all our guests. We would be grateful for the opportunity to make it right and restore your faith in our hotel. We hope to see you again.

8/10 (良い)

Caitlyn

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
The staff was great, location was great, and AC was great, but the room itself was very rundown.
2023 年 8 月に 2 泊滞在
The Ocean Breezeからの返信 (投稿日 : 2023 年 8 月 15 日)
Thank you for your feedback about your recent stay with us! We are glad to hear the kind words about our hotel and staff. Your feedback helps us improve on areas that will benefit future guests to come! Once again, thank you for taking the time to rate our hotel and hope to welcome you back in the future!

6/10 (普通)

宿泊されたお客様

家族旅行
気になった点 : 清潔度
Disappointed
The room was small, the shower was horrible (leaking/not working correctly and the ceiling was too low and slanted), the code check in for the room door didn’t work. Glad we only booked 1 night.
2023 年 8 月に 1 泊滞在
The Ocean Breezeからの返信 (投稿日 : 2023 年 8 月 6 日)
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. Your rating helps us understand where we can make improvements to enhance the overall guest experience. We hope to welcome you back in the future and provide you with an even better experience during your next visit.

10/10 (非常に良い)

Connie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Girls Week Edn
Check-in was great, the room was spacious, front desk was pleasant, one block from board walk, close to great eating places When we checked in there were hairs on our pillow, we told the front desk, and they apologized and immediately replaced it with clean pillow covers.
2023 年 8 月に 1 泊滞在
Jahidからの返信 (投稿日 : 2023 年 8 月 6 日)
Dear valued guest,We would like to extend our heartfelt gratitude for taking the time to rate our hotel. Your feedback is immensely important to us, as it helps us maintain the high standards of service we strive for.Receiving a rating of 10 out of 10 is truly encouraging, and we are thrilled to know that your experience with us was a positive one. We constantly aim to create memorable and enjoyable stays for all our guests, and your positive rating reaffirms that we are on the right track.

6/10 (普通)

Ashley

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
It was just ok. Nothing special and could be cleaner
2023 年 8 月に 1 泊滞在
The Ocean Breezeからの返信 (投稿日 : 2023 年 8 月 3 日)
Thank you for taking the time to provide feedback on your recent stay at our hotel. We apologize for not meeting your expectations during your stay. Once again, thank you for sharing your thoughts with us. We are committed to continuously improving our services, and your feedback plays a crucial role in helping us achieve that. We hope to welcome you back in the future!

6/10 (普通)

Leighton

良かった点 : 清潔度、スタッフとサービス
The staff were very polite and helpful. A lot of steps to climb to get to the room. Upon arrival, I had to search around for a parking spot. Fortunately, with my HP tag, I found an available parking spot in the next block before moving to the hotel parking lot the next day. Overall, I did like the hotel.
2023 年 7 月に 2 泊滞在
Delaneyからの返信 (投稿日 : 2023 年 8 月 1 日)
Hello Leighton,Thank you for taking the time to rate our hotel! We appreciate your feedback about our staff and recent stay. We hope to provide you with an excellent experience in the future! Thank you for choosing our hotel!

10/10 (非常に良い)

CHRISTOPHER

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 2 泊滞在
Delaneyからの返信 (投稿日 : 2023 年 8 月 1 日)
Thank you for taking the time to rate our hotel We appreciate your positive feedback. It was our pleasure to have you stay with us, and we hope to welcome you back in the future for another excellent experience. Thank you for choosing our hotel!

4/10 (不満)

Danielle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
I had to give this property a poor because our 2 nights here were very unpleasant. We were in a room on the 2nd floor and apparently the room(s) above us were rented to either a family with noisy kids or simply rude people. From 9pm -midnight on both nights it sounded like someone was dropping heaving things on the floor and it was going to come crashing through the ceiling on us. It was very hard to sleep.
2023 年 7 月に 2 泊滞在
Jahidからの返信 (投稿日 : 2023 年 7 月 26 日)
Hello, good morning.we apologize if there was any inconvenience or disappointment with the previous response. As an AI language model, I'm constantly learning and improving, and feedback like yours helps me get better. If there's anything specific you'd like to discuss or ask about, please feel free to share, and I'll do my best to provide a more helpful and satisfactory response this time

6/10 (普通)

Maria Pia

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Dirty bathrooms!
2023 年 7 月に 1 泊滞在
- Guest Servicesからの返信 (投稿日 : 2023 年 7 月 19 日)
We apologize for any inconvenience you may have experienced during your stay. Please be assured that guest satisfaction is our top priority, and we continuously strive to enhance our facilities and services to ensure a pleasant stay for all our guests. We would be grateful for the opportunity to make it right and restore your faith in our hotel. We hope to see you again.

10/10 (非常に良い)

Teresa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel staff was friendly and helpful. The hotel was clean and neat. The beds were very comfortable. The shower head and water pressure were perfect. The hotel has on site parking. The hotel is in walking distance of the beach and shopping. It was my first visit and i will stay there again for sure!
2023 年 7 月に 2 泊滞在
- Guest Servicesからの返信 (投稿日 : 2023 年 7 月 18 日)
Thank you so much for taking the time to rate our hotel! We greatly appreciate your feedback and are thrilled to hear that you had such a fantastic experience during your stay. Your positive rating reassures us that our efforts were successful in creating a comfortable and enjoyable environment for you. Thank you for your kind words of our staff! We look forward to welcoming you back to our hotel in the near future!

10/10 (非常に良い)

lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 2 泊滞在
- Guest Servicesからの返信 (投稿日 : 2023 年 7 月 17 日)
Thank you for taking the time to share your feedback! We are absolutely thrilled to hear that you had such an exceptional experience during your stay with us. Your positive rating reassures us that our efforts were successful in creating a comfortable and enjoyable environment for you. We look forward to welcoming you back to our hotel in the near future!

6/10 (普通)

Dave

家族旅行
良かった点 : スタッフとサービス
Average property. I have seen better and worse. Love the porch and location. Cleanliness could have been better.
2023 年 7 月に 3 泊滞在
Ocean Breeze Hotel からの返信 (投稿日 : 2023 年 7 月 14 日)
Hi Dave. Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We take our feedback very seriously as it allows us to improve all of our guests experiences. We are glad to hear you enjoyed your time at our wonderful location and the front porch!

4/10 (不満)

Jessica

カップルで旅行
気になった点 : 施設のコンディションと設備
Nice front porch and lobby. Cute and clean pool. Easy parking and check in. Room needs lamps a place besides bed to sit and a rand new mattress. Hirt our backs.
2023 年 7 月に 2 泊滞在
- Guest Servicesからの返信 (投稿日 : 2023 年 7 月 12 日)
Hi Jessica, We are glad to hear that you enjoyed your stay. We will notify management about your review to improve any future stays.

8/10 (良い)

Julia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Will come back again
2023 年 7 月に 1 泊滞在
- Guest Servicesからの返信 (投稿日 : 2023 年 7 月 11 日)
We are pleased to hear that you loved your stay. We will see you again soon!

6/10 (普通)

Michelle

出張
2023 年 7 月に 1 泊滞在
- Guest Servicesからの返信 (投稿日 : 2023 年 7 月 10 日)
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced and deeply regret that your expectations were not met.

8/10 (良い)

Madison

家族旅行
Very nice stay! Area was great! Staff was super nice! My only complaint was the bathroom and parking! Very very small! I’m a pretty small person (5ft) and I was very uncomfortable in the shower. The parking lot was very small and spots were super tight! However, was a great stay overall! Would definitely stay here again!
2023 年 7 月に 1 泊滞在
Delaneyからの返信 (投稿日 : 2023 年 7 月 7 日)
Thank you for sharing your positive experience at our hotel! We are delighted to hear that you had a satisfying stay and that our services met your expectations. Your 4 out of 5 rating means a lot to us, as we continuously strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with another enjoyable stay. If there is anything we can do to enhance your experience further, please do not hesitate to let us know. Thank you for choosing the Ocean Breeze!

8/10 (良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great family weekend
We had a great family weekend at Ocean Breeze. We reserved a family room and it was roomy and very clean. Staff was very friendly and helpful. Would definitely stay there again.
2023 年 6 月に 2 泊滞在
Dawnからの返信 (投稿日 : 2023 年 7 月 5 日)
Thank you for your feedback. We are delighted you enjoyed your family weekend. Hope to see you back again soon!

6/10 (普通)

Steve

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 6 月に 1 泊滞在
- Guest Servicesからの返信 (投稿日 : 2023 年 7 月 3 日)
Hi Steve! Thank you for your feedback. I would be delighted to welcome you back and provide an improved experience that exceeds your expectations.

8/10 (良い)

Luisa

良かった点 : 清潔度、施設のコンディションと設備
Hi
2023 年 6 月に 2 泊滞在
Dawnからの返信 (投稿日 : 2023 年 6 月 30 日)
Thank you for your feedback. We are so happy you enjoyed your stay! We hope to see you again soon.

8/10 (良い)

Catherine

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Given the reviews I was a little skeptical, but overall it was fine. It is definitely no-frills and very old. If you're looking for something more, this isn't it. Rooms are very small and my main complaint was the bathroom. Super-tiny and in need of an update. Bathroom door didn't always stay closed, sinks are in your bedroom, shower was very very small. Towels are more like washcloths, TVs had limited channels. But, beds were actually comfortable and the hotel is in a great location. Staff was also friendly. Don't think I'd stay there again though.
2023 年 6 月に 2 泊滞在
- Guest Servicesからの返信 (投稿日 : 2023 年 6 月 28 日)
Thank you for your feedback. We hope you will give us the opportunity to host you again!

8/10 (良い)

Alan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was very very nice, amazing location walking 2 blocks to boardwalk and beach. If i was staying for more than 1 night i would prefer bigger room and bathroom. Room contained everything needed and more (fridge,microwave,irons and hairdryers for the lady), just prefewr somewhere to read/chill like a chair/desk area. For a 1 night stay i would def recomend this cute little spot.
2023 年 6 月に 1 泊滞在
- Guest Servicesからの返信 (投稿日 : 2023 年 6 月 21 日)
Good Afternoon Alan,Thank you so much for taking the time to leave such a wonderful review! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us.Your positive feedback means a lot to us and serves as a great motivation for our team. We always strive to provide exceptional service and ensure that our customers have a memorable time with us. It's delightful to know that we were successful in meeting your expectations.

4/10 (不満)

Kristina

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Dump
A retro-fitted dump badly in need of a total overhaul
2023 年 6 月に 1 泊滞在
- Guest Servicesからの返信 (投稿日 : 2023 年 6 月 20 日)
Dear Kristina, We sincerely appreciate you taking the time to share your feedback about your recent stay at our hotel. We deeply regret that your experience did not meet your expectations, and we apologize for any inconvenience or dissatisfaction you may have encountered during your stay. We hope that you will reconsider staying with us in the future so that we can demonstrate the improvements we have made based on your valuable feedback.Warm Regards, Ocean Breeze Hotel

10/10 (非常に良い)

Hamza

2023 年 6 月に 2 泊滞在
Delaneyからの返信 (投稿日 : 2023 年 7 月 8 日)
Thank you so much for taking the time to rate! We greatly appreciate your feedback and are thrilled to hear that you had such a fantastic experience during your stay.Providing exceptional service and ensuring our guests have a memorable time is always our top priority. Your positive rating reassures us that our efforts were successful in creating a comfortable and enjoyable environment for you.Warm Regards, The Ocean Breeze Hotel

10/10 (非常に良い)

john

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
great stay
2023 年 6 月に 2 泊滞在
- Guest Servicesからの返信 (投稿日 : 2023 年 6 月 18 日)
We are delighted that you enjoyed your stay with us and that our efforts to provide exceptional service and a comfortable environment were reflected in your experience. Your kind words serve as a great motivation for us to continue delivering the highest level of hospitality to all our guests. We look forward to seeing you soon! Thank you! DawnManager

8/10 (良い)

Tracey

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff and manager were great. Let us do a late check out. Only complaint was our bathroom was very old and tiny. They offered to move our room. It’s a clean property with great staff but very antiquated. Rooms are extremely small. Just know it’s clean but basic. Staff is super friendly and accommodating
2023 年 6 月に 2 泊滞在
- Guest Servicesからの返信 (投稿日 : 2023 年 6 月 14 日)
Hello Tracey! We are delighted that you enjoyed your stay with us and that our efforts to provide exceptional service and a comfortable environment were reflected in your experience. Your kind words serve as a great motivation for us to continue delivering the highest level of hospitality to all our guests. We look forward to seeing you soon! Thank you!