トラディショナル シングルルーム | セーフティボックス (室内)、デスク、ノートパソコン用作業スペース、遮光カーテン

バリーズ アトランティック シティ - ホテル & カジノの口コミ

3.5 out of 5

口コミ

7.0

良い

評価 10 - 4893 件の口コミ中 1686 件が非常に良い" "
評価 8 - 4893 件の口コミ中 1054 件が良い" "
評価 6 - 4893 件の口コミ中 812 件が普通" "
評価 4 - 4893 件の口コミ中 657 件が不満" "
評価 2 - 4893 件の口コミ中 684 件が非常に不満" "

7.2/10

清潔度

7.4/10

スタッフとサービス

6.8/10

設備とサービス

6.8/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

2/10 (非常に不満)

Hiroyuki

出張
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
My room is noisy. I called the front desk to check this noise, I waited for over 2 hours but no one came.
2024 年 2 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

10/10 (非常に良い)

Reynaldo

良かった点 : 清潔度、スタッフとサービス、設備とサービス
My flight was delayed and i arrived late, at first they here hesitant to assign me a room as they said their system was down. After a while they helped me and got me situated. They were helpful and made sure i was well.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Ernesto

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property for the price point.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Debra

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and Respectful people working there
2024 年 5 月に 2 泊滞在

2/10 (非常に不満)

Monica、New Fairfield

小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス
This is not a family friendly area at all. Strangers were approaching us on the boardwalk. Felt unsafe while there. Pool was even 21 ?? The only probably ok thing was the yard located downstairs but they can even upgrade the games.
2024 年 4 月に 2 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

2/10 (非常に不満)

India

出張, カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is DISGUSTINGLY outdated. The bathroom was filthy with molded and rusty lighting/ faucet. The walls were peeling and the roof was flaking off from previous leaks. Although it was listed as a nonsmoking room it wreaked of cigarette smoke. I arrived late with an early departure and was EXHAUSTED. While we complained, they didn’t even respond to the complaints! I reported in person and we were offered a Dunkin’ Donuts voucher as the manager’s hands were tied with what he could do. My husband and I have stayed in the past and didn’t think twice on the stay. This was a horrible experience. Do not give them your business.
2024 年 5 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

4/10 (不満)

Michael、Merrick

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
In our room the closet doors were broken, the dead bolt on door just fell off from stripped screws and chairs were ripping at seams. The dresser was positioned on from My of a giant space where another bed should have been but was not. It was a 8x10 foot space behind dresser. Over all not a place I would stay again. We were in old not new tower.
2024 年 5 月に 2 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

2/10 (非常に不満)

Milena

家族旅行
First time visiting Bally’s, the tower we stayed is the most neglected site. What an awfully experience. It’s an old and smelly tower, the room was a total disappointment . I was expecting something completely different based in the pictures posted. Unfortunately nothing good to say.
2024 年 5 月に 2 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

6/10 (普通)

Lonny

家族旅行
良かった点 : 施設のコンディションと設備
Did not like that there was no room service done and news towels not provided. I was unaware that this had to be a request and if there was an extra charge I would never stay here again. I paid over $300 per night. I deserved better.
2024 年 5 月に 2 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience.

8/10 (良い)

Andra

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like that casino is located in the same building. I enjoy the spa and the different options for dining. The shopping area is in walking distance.
2024 年 5 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying at Bally's, we appreciate your feedback.

8/10 (良い)

Jowita

良かった点 : スタッフとサービス
2024 年 5 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for staying at Bally’s, we appreciate your feedback.

2/10 (非常に不満)

Richard

家族旅行
良かった点 : 清潔度、スタッフとサービス
Do NOT rent a room in the Dennis tower! My room (382) was just above the area called The Yard—a courtyard bar with a live band. The speakers were just below my room and incredibly loud. We could not get to sleep until the band stopped playing for the night. I think any room facing the courtyard would have the same problem. Also, the thermostat did not work, no matter what it was set to and our room was extremely cold. The only way to regulate the temperature was to turn the fan off, which then made the room stuffy because of no air flow
2024 年 5 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

10/10 (非常に良い)

Samantha

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 5 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying at Bally's, we appreciate your feedback.

8/10 (良い)

Colleen

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The cleaning staff was amazing! They always asked us what time was best to clean our room. They did an excellent job! The Dennis Tower where we stayed is dated but clean. The rooms are very spacious. Overall a very good experience.
2024 年 5 月に 6 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying at Bally's, we appreciate your feedback.

8/10 (良い)

stacy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I
2024 年 5 月に 3 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying at Bally's, we appreciate your feedback.

6/10 (普通)

Elier

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Rooms need renovations too old smells furniture out dated and old very loud music at night from club downstairs right under our room unable to sleep till 2 am. Bed not queen they are full size advertised as queen.
2024 年 5 月に 3 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

10/10 (非常に良い)

William

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fair place to stay at, cheapest on the boardwalk, got our moneys worth
2024 年 5 月に 2 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying at Bally's, we appreciate your feedback.

6/10 (普通)

Tess

良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
Things were fine, checking in was a bit odd. The person disappeared for 5-10 minutes and then didn't give an explanation why until I asked, then gave us our room keys and didn't tell me where to go or what elevators to take but the room was good!
2024 年 5 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience.

2/10 (非常に不満)

Melodie、Durham

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I am a disabled women who relys heavily on how a property represents themselves regarding the disabled. I didnt realize their ramps were always the farthest distance away from where primary functional areas are. The website didnt say you had to go to a third party to rent a scooter or wheelchair and that you had to rent prior to when you arrive. Then all the restaurants were not conveniently located, so the decision to order room service is a must. No one told us that we wouldnt get all of the food we ordered, and when we called to ask for our money back, the person said they would have to talk with the server. Well i know that i didnt get the chicken wings, and the reference that I was lying is not customer orientated
2024 年 5 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

4/10 (不満)

William

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The Check in staff was rude , unprofessional , poorly trained. They could not even check me in for the right dates or handle me paying the outstanding amount owing in cash. They charged the amount owing upon my check in on to my credit card even though I told them I wanted to pay that amount in cash first When I pointed out the error to the check in clerk and asked her to cancel the transaction , she said she could not. This error by the clerk cost me additional service fees on my card. She did not care. The clerk presented me with a form to sign. I said I I asked to speak to the Manager. The Manager came , listened to my complaint and said the transaction could not be cancelled. During my conversation with the Manager the clerk rudely walked away. The Manager was basically useless. Neither the clerk , nor the Manager apologized. My room was not cleaned the next day , nor were the towels replaced. I went down to the Front desk to raise my concerns about no fresh towels , my bed was not made nor was the room cleaned. The clerk was just as rude as the check in clerk and said they do not make the bed , or replace the towels , or clean the room during the stay. I could get fresh towels if I requested them daily. I had to pay Resort Fees even though the pool and spa were closed , not even a newspaper in the lobby and parking was a additional fee. I received nothing for my resort fees. The Resort Fees should be refunded.Casino Mens Washrooms were horrible.Nomoreroom
2024 年 5 月に 4 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

6/10 (普通)

Marianne

I virtually had a windowless room
2024 年 5 月に 2 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

10/10 (非常に良い)

Elsa

Muy bien
2024 年 5 月に 2 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying at Bally's, we appreciate your feedback.

6/10 (普通)

JOHN、harleysville

カップルで旅行
良かった点 : 清潔度
Was an average hotel. Nothing special.
2024 年 5 月に 4 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying at Bally's, we appreciate your feedback.

10/10 (非常に良い)

Samantha

良かった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 18 日)
Thank you for staying at Bally's, we appreciate your feedback.

6/10 (普通)

Beverly

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
As for the property itself. Super underwhelming. Maybe I stayed in the bad tower (Dennis) but it wasn’t very clean and had a weird smell but I’m not going to complain for a 2 night stay by myself. The water in the shower did not drain and there were stains everywhere on everything. Maybe it would be different in another tower. As for accessibility, I chose this hotel so that I could easily walk places but the one time I needed a taxi it was a 20 minute wait. The taxi driver told me that no taxis go to this hotel and they need to be called to go. So I guess you’re better off with an Uber if you are trying to go somewhere. Hotel was cheap enough but I’d never stay here again.
2024 年 5 月に 2 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying at Bally's, we appreciate your feedback.

4/10 (不満)

Aubrey

カップルで旅行
気になった点 : 清潔度、スタッフとサービス
Our room was very dirty. Carpet had not been vacuumed as evident by the sock left in the corner and paper shreds on the floor. Shower door had not been wiped down and had water spots on the full door. Since we were only staying overnight, we didn't get a chance to advise them until checkout. When we did tell the clerk, she acted like she didn't care,
2024 年 5 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

8/10 (良い)

Jeremy

家族旅行
良かった点 : 清潔度
N/A
2024 年 5 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for staying at Bally's, we appreciate your feedback.

6/10 (普通)

Zelin

気になった点 : 清潔度、施設のコンディションと設備
Dennis tower is dirty
2024 年 5 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

2/10 (非常に不満)

Katie

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Horrible customer service
2024 年 5 月に 3 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

10/10 (非常に良い)

Yngrid

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like everything
2024 年 5 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for staying at Bally's, we appreciate your feedback.

10/10 (非常に良い)

Jamal

カップルで旅行
Carpet in hallways needs replacing. The furniture in the room was clearly worn and aged and needs replacing.
2024 年 5 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for staying at Bally's, we appreciate your feedback.

6/10 (普通)

Makeba

家族旅行
気になった点 : スタッフとサービス
The person at the counter for check-in was not pleasant. I had a question regarding the charge, and instead of letting me know she was getting a manager, she just left the desk. Then the manager came out. I explained my covered, and he seemed annoyed and then walked off.
2024 年 5 月に 2 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

10/10 (非常に良い)

lucille

Need better housekeeping
2024 年 2 月に 4 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for staying at Bally's, we appreciate your feedback.

10/10 (非常に良い)

lucille

グループ旅行
良かった点 : 清潔度
The room I stayed in needed a good dusting, lamp was dust on shade and base of lamp,more attention needed for cleaning.
2024 年 5 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for staying at Bally's, we appreciate your feedback.

10/10 (非常に良い)

James、Middletown

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I don’t like check in is 4:00 and check out should be noon not 11:00
2024 年 5 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for staying at Bally's, we appreciate your feedback.

6/10 (普通)

Lavaughn

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Unfortunately the hotel is in dire need of upgrades…the halls are dirty, not well lit and have a lingering musty odor. The refrigerator in my room was dirty and the check in clerk didn’t give pertinent information. Very disappointed overall.
2024 年 5 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

4/10 (不満)

Louis

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

10/10 (非常に良い)

Dionne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
When I booked I paid for the Bally Towers and Expedia had me booked in Dennis Towers a cheaper room, the manager saw my email and he put me in the room that I paid for, Expedia messed up my booking
2024 年 5 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for staying at Bally's, we appreciate your feedback.

8/10 (良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff at the property were very helpful and very professional
2024 年 5 月に 3 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for staying at Bally's, we appreciate your feedback.

10/10 (非常に良い)

tej

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for staying at Bally's, we appreciate your feedback.

8/10 (良い)

Jasmine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for staying at Bally's, we appreciate your feedback.

4/10 (不満)

Rochelle

良かった点 : スタッフとサービス
2024 年 5 月に 3 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for staying at Bally’s, we appreciate your feedback. We would like to apologize for your unsatisfactory experiance.

4/10 (不満)

Kevin

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room was like a motel. Didn't look like pictures.
2024 年 5 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for staying at Bally's, we appreciate your feedback.

10/10 (非常に良い)

rhonda

良かった点 : 清潔度
It was nice and clean only complaint no hand sanitizer on the casino floor
2024 年 5 月に 3 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for staying at Bally's, we appreciate your feedback.

10/10 (非常に良い)

Tab

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great
2024 年 2 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for staying at Bally's, we appreciate your feedback.

10/10 (非常に良い)

luz、Philadelphia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great clean new rooms
2024 年 5 月に 1 泊滞在

6/10 (普通)

Phanta

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Better cleaning rooms
2024 年 5 月に 2 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for staying at Bally's, we appreciate your feedback.

8/10 (良い)

Owen

2024 年 5 月に 2 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for staying at Bally's, we appreciate your feedback.

4/10 (不満)

Nataliia

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
We had a terrible experience during our stay at the hotel. We were there for a different event and not to visit the casino. We were given a room on the sixth floor. At about 12 am, when we were trying to sleep, we were disturbed by loud live music from the hotel bar outside, which continued until 2 am. When I called the reception to inquire about the noise issue, the lady at the front desk said that they couldn't change our room and that the live music would continue until 2 am. When I asked if we had to stay awake until 2 am, she replied in the affirmative. This was the worst sleep experience ever. The quality of sleep we got in the hotel was so bad that we could have slept in our car without paying a "luxury fee".
2024 年 5 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for staying at Bally's, we appreciate your feedback. We would like to apologize for your unsatisfactory experience. If you would like to discuss in detail, please contact one of our 24hr managers on duty, they would be happy to assist you with any concerns you may have.

8/10 (良い)

Teeza

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Well I see that you’re f your in a certain reservation you get put in an old room
2024 年 5 月に 1 泊滞在
Hotel Operations からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for staying at Bally's, we appreciate your feedback.