This is not a paid review like the 5 star reviews you read; this is the honest truth.
I arrived early to Georgia due to a fast flight. The girl at the hotel told me If I wanted to check in 2 hours early she needed money in cash. I drove around and came back. When I arrived the lady there was nasty and rude. She stated her Wifi was down and she could not check me in. I paid through expedia, so I could not get a refund. She told me to stop asking question shut up and sit down. She stated, that i paid expedia and not them so they didn't have to treat me like a guest. I finally got my room and it smelt like pure mold. I asked to change rooms and they did. The next room was no better but it smelled less infested with mold.
The room: Dirty, moldy, with dirty linens and towels and pubic hairs all over the place.
The pool: It is an ice bath and it is dirty. I asked why didn't they have it heated and they stated that they could but it cost money and that the guest did not deserve it.That it was a lot of money to maintain. I told them then they should advertise as such on the website. Not show a fake picture of clean and pristine pool. They should not advertise as pool family friendly with breakfast included.
Breakfast: Old cornflakes and dirty coffee. There was 4 old moldy tangerines.
Gym: Non existent.
Parking: Free
Housekeeping: Came once in 4 days.
Families: STAY AWAY!!!!! every family that was here was highly upset and stated this was the worst place every.
Finally, this was a 1 s
Michael
2024 年 4 月に 3 泊滞在
4/10 (不満)
Erieon
小さなお子様連れの家族旅行
2024 年 4 月 14 日
気になった点 : スタッフとサービス
I stayed at this specific location for a while due to personal reasons. The staff literally always had an attitude, don’t you dare have a complaint or ask for something because they will make it seem like you are in the wrong . The youngest female employee refused to even give a new cover for the room at one point because it wasn’t 11am. At another point the refrigerator started to smell awful even after I cleaned it myself and refused to fix the issue, instead Kim the manager insisted it was the clothes I had in my room. Which was very insulting seeing I kept the room clean myself ! I asked for new sheets and the older gentleman there told me no & after I went off he gave me new one but they had stains on them. Which was something that happened often. All in all my experience was unpleasant and I was treated poorly for a pregnant paying guest. The prices were the cheapest at the time but if I could have found somewhere for the same prices or less I would have left sooner because the staff are very rude.
Erieon
2024 年 4 月に 4 泊滞在
2/10 (非常に不満)
Cirel
出張
2024 年 4 月 4 日
気になった点 : 設備とサービス、施設のコンディションと設備
The property is falling apart, room was not clean and the smell in the room of cigarettes was absolutely horrible.
Cirel
2024 年 3 月に 2 泊滞在
4/10 (不満)
Jguadalupe、Wautoma
カップルで旅行
2024 年 4 月 1 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The bed mattress had some kind of big hole on the left side of the bed looking at the bed for the foot board