All guestrooms at Basma Executive Club boast perks such as 24-hour room service and air conditioning, as well as amenities like late night room service and free WiFi.
The address on their website was wrong.
So, tour company couldn't pick us up correctly. Please mention clearly the address of "basma executive club", not basma hotel.
MIYU
2024 年 4 月に 2 泊滞在
4/10 (不満)
宿泊されたお客様
家族旅行
2024 年 3 月 5 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
設備陳舊,地方不太方便。沒有電梯,不推薦,住另一間Basma比較好
宿泊されたお客様
2024 年 2 月に 2 泊滞在
10/10 (非常に良い)
Mario
2024 年 3 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fabuloso
Un hotel excelente, vista panorámica y la atención de primera
Mario
2024 年 2 月に 1 泊滞在
2/10 (非常に不満)
Hozefa
家族旅行
2024 年 2 月 19 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Bad service and hotel
Firstly I had booked the room in Basma Executive Club but then down graded me to Basma Hotel without prior intimation.
There was no one to pick up my luggage from car until reception area which was under construction and I had no clue where I am going.
Reception person offered for free dinner as compensation but it was too late as we had arranged our dinner. He mentioned to speak to his boss and let us know if anything they can do better but obviously no show.
The room which I was given had loose doors or windows due to which whole night we could hear the banging of that door or window because of wind.
Overall, I was very upset for the amount of money I spent for booking this hotel.
I will not recommend this hotel to anyone
Hozefa
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
louis、Chicago
カップルで旅行
2024 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff at this hotel is very helpful and friendly. The view from our room of the river and the city is very nice. They also have great views from the pool and outdoor areas.
louis
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
louis、Chicago
カップルで旅行
2024 年 2 月 18 日
良かった点 : 清潔度、スタッフとサービス
The hotel is secured with a great view of the city of Aswan.
louis
2024 年 2 月に 1 泊滞在
4/10 (不満)
Théodore
2023 年 11 月 14 日
Théodore
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
Joseph Alexis
2023 年 11 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic service and hotel in Aswan
Great hotel with even better service. We really appreciate the staff who helped us find our cruise, offered a free sunset boat trip, found reliable drivers for us and we’re very attentive.
Joseph Alexis
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
PAUL
カップルで旅行
2023 年 9 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This Hotel is the best! The staff are absolutely amazing. Very friendly and so accommodating. The rooms are a good size, clean and comfortable also quiet. The pool is gorgeous and the view is stunning. Great food. Just overall Incredible!
Paul and Rhonda
PAUL
2023 年 8 月に 3 泊滞在
10/10 (非常に良い)
David
2023 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent place to stay overlooking the Nile River
Excellent place to stay. Hotel is on a hillside with great view of the Nile River below and flood plains. The staff are highly professional. Check in and check out very smooth, no issues. Great breakfast with many options. Will stay again.