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ジ アフリカン チューリップ ホテルの口コミ

4 out of 5
ジ アフリカン チューリップ ホテル
4 Serengeti Road, Arusha

口コミ

9.6

最高に素晴らしい

評価 10 - 57 件の口コミ中 47 件が非常に良い" "
評価 8 - 57 件の口コミ中 7 件が良い" "
評価 6 - 57 件の口コミ中 2 件が普通" "
評価 4 - 57 件の口コミ中 0 件が不満" "
評価 2 - 57 件の口コミ中 1 件が非常に不満" "

9.8/10

清潔度

9.8/10

スタッフとサービス

9.4/10

設備とサービス

9.6/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Yuichi、F

良かった点 : 清潔度、スタッフとサービス、客室の快適度
アルーシャ中心部にあるリゾートホテル
スタッフは全員愛想よく、丁寧で親切でとても気持ち良かったです。 日本語のあいさつの仕方を聞いてきたりとても勉強熱心でアットホームさもありました。 ホテル全体も部屋もとても雰囲気があり、アフリカに居ることを忘れそうでした。 ただ部屋にスリッパがなく靴の生活に慣れていない日本人には少し・・・ でも窓際に寝転がれるスペースがあったり、壁には動物のオブジェがあったりとても居心地は良かったです。

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Martin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic beautiful property. Exceeded expectations
2023 年 10 月に 2 泊滞在

2/10 (非常に不満)

Carlos

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Robert、McLean

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property. Exceptional artwork in the public areas. Spacious room with comfortable bed. No elevator, but staff ferried my bags up and down from the second floor. Excellent gift shop and restaurant.
2023 年 1 月に 1 泊滞在
African Tulip Teamからの返信 (投稿日 : 2023 年 2 月 2 日)
Dear Robert,We are pleased to hear of your experience with us and we welcome you back next time.

10/10 (非常に良い)

Robert、McLean

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful rooms and artwork in the hallways. Great staff.
2023 年 1 月に 1 泊滞在
African Tulip Teamからの返信 (投稿日 : 2023 年 2 月 2 日)
Dear Robert,Thank you for taking time to share your review and we look forward to hosting you again in the future.

10/10 (非常に良い)

Terry

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was a wonderful transition property for both before and after safari. Nice room, great restaurant and friendly and helpful staff
2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

philip

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful overnight stay for the start of our safari. Staff and facilities were delightful. Ambiance was warm and welcoming. Our dinner and breakfast buffet were great. We had a short but very pleasant stay. Would definitely come again.
2022 年 6 月に 1 泊滞在
African Tulip Teamからの返信 (投稿日 : 2022 年 7 月 1 日)
Dear Philip, We appreciate you taking time to share your review. It is a pleasure to know that you had a very pleasant stay with us. We look forward to welcoming you next time.

10/10 (非常に良い)

Amber Lynn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It is a beautiful hotel and property in the heart of Arusha. The staff is so attentive and kind from the moment you enter. The restaurant and bar were great too! Would definitely stay here again next time!
2021 年 9 月に 1 泊滞在
Yustinaからの返信 (投稿日 : 2021 年 9 月 13 日)
Dear Amber, Thank you for sharing your review. We are happy to know that you enjoyed your stay and that the staff was attentive and kind. We look forward to welcoming you next time you are in Arusha.

8/10 (良い)

MARIANA

良かった点 : 清潔度、スタッフとサービス
2021 年 8 月に 1 泊滞在
Yustinaからの返信 (投稿日 : 2021 年 9 月 3 日)
Dear Mariana, Thank you for the review and we are happy to know you enjoyed your stay with us.

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great food/rooms/staff! The pool bar was closed when I was there.
2021 年 6 月に 1 泊滞在
Yustinaからの返信 (投稿日 : 2021 年 6 月 12 日)
Dear Guest Thank you for your review, we look forward to welcoming you next time.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Superb forest location
2021 年 4 月に 2 泊滞在
Yustinaからの返信 (投稿日 : 2021 年 4 月 16 日)
Thank you for sharing your African Tulip experience and we look forward to hosting you next time.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is beautiful and the staff are very attentive. I would highly recommend The African Tulip Hotel. It is excellent value for the money.
2021 年 4 月に 2 泊滞在
Yustinaからの返信 (投稿日 : 2021 年 4 月 13 日)
Thank you for your kind gesture of sharing your review about the African Tulip and we look forward to welcoming you back again.

10/10 (非常に良い)

Claudia、Zanzibar

良かった点 : 清潔度、スタッフとサービス
Everything was perfect! Cleanness, staff, breakfast.
2020 年 12 月に 1 泊滞在
Melissa からの返信 (投稿日 : 2020 年 12 月 11 日)
Dear Claudia, Thank you for staying with us and for taking the time to share this wonderful review as well as the five star rating. We are happy to read you had an excellent stay and we all look forward to your next visit! Regards, Melissa Amsi

10/10 (非常に良い)

Ian、Toronto Canada

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spacious and very clean. We were upgraded to a suite for our family (2A2K) free of charge, which was nice. Very nice pool and deck. Continental breakfast was excellent.
2020 年 3 月に 1 泊滞在
Melissa Amsiからの返信 (投稿日 : 2020 年 3 月 26 日)
Dear Ian, Thank you for choosing The African Tulip for your recent stay in Arusha and for this wonderful rating. We are all delighted that you and your family had a lovely stay and we look forward to your next visit. Warm regards, Melissa Amsi

10/10 (非常に良い)

宿泊されたお客様

2020 年 2 月に 1 泊滞在
Melissa Amsiからの返信 (投稿日 : 2020 年 2 月 26 日)
Dear Guest, Thank you for staying with us and for the 5 star rating. We look forward to your next visit. Kind regards, Melissa Amsi

10/10 (非常に良い)

Sheryl

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent choice for our Arusha stay!
2019 年 10 月に 2 泊滞在
Melissa Amsiからの返信 (投稿日 : 2019 年 10 月 24 日)
Dear Sheryl, Thank you for staying with us and for taking the time to share this lovely review on here. We are happy to read that you had a wonderful stay and we look forward to welcoming you back! Kind regards, Melissa Amsi

10/10 (非常に良い)

EliM、TORONTO

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, airy and caring staff. Great restaurant, reasonably priced.
2019 年 10 月に 1 泊滞在
Melissa Amsiからの返信 (投稿日 : 2019 年 10 月 15 日)
Dear Guest, Thank you for staying with us and for taking the time to share the experiences you had at African Tulip. We look forward to welcoming you back. Kind regards, Melissa Amsi

10/10 (非常に良い)

Carol

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Customer Service
We stayed at The African Tulip Hotel for 2 nights before taking a safari. We arrived late in the evening and the front desk was staffed and a bellman available to take our bags to our room. I travel with my own breakfast food and requested that a glass of milk be sent to my room at 6:00 am. At 6:00 am on the dot, there was a knock at the door. Our room was safari themed, was spacious and clean and even had universal outlets for our electronic devices. The water is not safe to drink (or anywhere else in Tanzania) but is safe to brush your teeth...but we did not take that risk. The hotel provided ample bottles of water. They have a nice bar and restaurant. We had Indian food which was very, very good. The staff...from the manager on down to the bellman are customer focused and are there to please. The hotel is gated and has a security guard at the entrance. The pool is on the small side but we did not go to Tanzania to swim so it was fine for us. I would definitely stay there again should our travels take us back to Arusha.
2019 年 8 月に 2 泊滞在
Melissa Amsiからの返信 (投稿日 : 2019 年 9 月 12 日)
Dear Carol, Thank you for staying with us and for taking the time to share the wonderful review with other travelers on here. It was a pleasure for our team to serve you and we are happy to read that you enjoyed the rooms, food and services provided by our staff. We hope to have the pleasure of welcoming you back! Kind regards, Melissa Amsi

10/10 (非常に良い)

宿泊されたお客様

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Just a quick stay over from cross-country travel before flying out, but very nice property, very attentive staff and very professional hotel manager. Rooms were big, bright, clean well appointed and lovely. Also, very nice bar area, restaurant, pool area and cute gift shop. Also, nice and quiet for a good night's sleep!
2019 年 7 月に 1 泊滞在
Melissa Amsiからの返信 (投稿日 : 2019 年 7 月 25 日)
Dear Guest, Thank you for staying with us and for taking the time to share the experiences that you had with us. We are happy to read that you enjoyed the rooms, food and services provided by our staff. We look forward to your next visit. Kind regards, Melissa Amsi

10/10 (非常に良い)

Roger、Mid-Michigan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fabulous staff. Nice restaurant. Room was lovely. There isn’t anything I didn’t like about this hotel.
2019 年 3 月に 2 泊滞在
Melissa Amsiからの返信 (投稿日 : 2019 年 4 月 10 日)
Dear Roger, Thank you very much for staying with us at The African Tulip and for this wonderful review. We are all delighted that you enjoyed your stay. We look forward to your next visit. Kind regards, Melissa Amsi

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Food, service and accommodations were all excellent. Wish it was in a better part of town, but it was well-secured and safe.
2019 年 2 月に 1 泊滞在
Melissa Amsiからの返信 (投稿日 : 2019 年 3 月 14 日)
Dear Guest, Thank you for staying with us and for taking the time to review us. We are pleased to read that you had an excellent stay and we look forward to your next visit. Kind regards, Melissa Amsi

10/10 (非常に良い)

宿泊されたお客様

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent établissement avant démarrage d'un safari
2019 年 2 月に 1 泊滞在
Melissa Amsiからの返信 (投稿日 : 2019 年 3 月 3 日)
Dear Guest, Thank you for staying with us and for your lovely review. We look forward to welcoming you back. Kind regards, Melissa Amsi

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度
気になった点 : 客室の快適度
If you like to sleep on concrete, and pay top dollar for the experience, then this is the hotel for you! I have travelled and stayed in all manner of accomodation, this was clean, rooms airconditioned, but the bed was the WORST I have EVER slept in. It was so bad that for our remaining two nights, I relocated to the 'day bed' to sleep. And I thought the beds in SE Asia were hard..... they are positively plush in comparison. Thankfully this was the only hotel we came across during our travels around Tanzania that had such beds. We arrived late following an extremely long flight and a three hour wait for bags that didn't make the flight and were told by the receptionist that the dining room was open. We put our hand lughage into our room, and went straight down. We were not offered any menus, just that the waiter would bring soup and then we could help ourselves to the buffet that I suspect had seen better days. There were some crumbs left on the 'dessert' table, and not a great deal else. They still had the Christmas lights up, which would have been nice, had they not been accompanied by a tacky tune you'd expect from a child's toy constantly repeating. It wasn't until the following day that we discovered there was a cheaper, simple menu we could have ordered from. The breakfast was very good, so no complaints there. The staff were very nice, but we watched the interactions with them and the manager, and we gathered from bloody language, tone etc that he wasn't particular
2018 年 12 月に 2 泊滞在
Melissa Amsiからの返信 (投稿日 : 2019 年 1 月 18 日)
Dear Guest, Thank you for staying at The African Tulip and for taking the time to share your feedback. We are very disappointed to read that we did not reach your expectations with the services we always strive to provide to all our guests. If you could kindly reach out to us and provide us with the details of your stay so we could look into it further to ensure that this never happens again. Thanking you in advance and we hope to get another opportunity to rectify this. Kind regards, Melissa Amsi

10/10 (非常に良い)

Sharath

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely hotel in the heart of Arusha
Fantastic boutique hotel in the heart of Arusha. The staff are service focused and food at the restaurant was delicious.
2018 年 10 月に 1 泊滞在
Melissa Amsiからの返信 (投稿日 : 2018 年 10 月 22 日)
Dear Sharath, Thank you for staying with us and for taking the time to share this lovely review. We are all happy that you enjoyed your stay and the services provided. We look forward to your next visit. Kind regards

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing place to stay at. The staff members went above and beyond to make sure the stay was comfortable. The food here is pretty tasty as well.
2018 年 8 月に 2 泊滞在
Melissa Amsiからの返信 (投稿日 : 2018 年 9 月 5 日)
Dear Guest, Thank you for staying with us and for taking the time to share this lovely review. We are all very happy to read that you had a wonderful time with us. We look forward to your next visit.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 5 月に 1 泊滞在
Melissa Amsiからの返信 (投稿日 : 2018 年 5 月 30 日)
Thank you for staying with us! We appreciate your feedback.

10/10 (非常に良い)

Chris 、phoenix, az

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice way to end the trip!
Ended a 3 week trip here and it was really fantastic! I love the safari and Kilimanjaro climbing rents, but this was the perfect way to ease back into regular life. They arranged an airport shuttle, have great balconies for hanging out, and very comfortable rooms! Totally recommend the African Tulip.
2018 年 1 月に 1 泊滞在
Melissa Amsiからの返信 (投稿日 : 2018 年 1 月 11 日)
Dear Chris, It was certainly a pleasure welcoming you to The African Tulip Hotel and have our team serve you. Thank you for this wonderful review and the 5 out of 5 rating; we are all happy that you had a wonderful time with us. We look forward to your next visit. Kind regards, Melissa Amsi Guest Relations Officer

10/10 (非常に良い)

Jim、Denver, CO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Five star
Everything was five star - staff, service, food and rooms. They let me stay past checkout at no extra charge, as my ride to the airport wasn't until 2pm.
2017 年 8 月に 1 泊滞在
Melissa Amsiからの返信 (投稿日 : 2017 年 8 月 20 日)
Dear Mr. Jim, It was a pleasure having you Stay with us at The African Tulip and I am beyond pleased that you had a wonderful time with us. Thank you for the wonderful rating and for this amazing review. We certainly hope to have the pleasure of welcoming you back the next time you are in Tanzania! Kind regards, Melissa Amsi

10/10 (非常に良い)

james、New Jersey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A beautiful hotel following a safari.
A beautiful hotel with very accommodating staff. A wonderful place to stay following a long safari. In the heart of Arusha, great to access safaris, post office etc. Dinner was delicious at the Baobab restaurant, but the free breakfast was less than average.

10/10 (非常に良い)

Sean、Galway

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful hotel
We had a very relaxing stay here, staff were very helpful. Room was spacious, clean and very comfortable. Dining room had excellent buffet dinner which we really enjoyed. Would recommend it highly.

8/10 (良い)

Sheila、Toronto

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
good night's sleep on arrival
Despite a problem with our understanding that we would have a full-sized bed rather than a cot in our room for our teenager, the problem was eventually resolved to our satisfaction. The late evening front desk staff spoke almost no English, but our driver from the airport was able to translate a bit of the issue, though I'm sure he couldn't comprehend the problem. We were all exhausted from our flight from Canada, so it was a bit of a downer having to deal with the issue for 30 min upon our arrival. On reflection, the hotel was technically correct regarding giving us a cot, but I had sent the hotel 2 emails prior to our arrival that we wanted a regular bed for our tall, very grown up teen. They'd written back that would be fine. The hotel has character - lovely wooden floors, plants, a sense of place, comfortable beds and an attractive restaurant - a nice intro to Tanzania. We ordered room service that night - expensive, particularly a bunch of saran wrapped very stale chips and some unappetizing soup. But that's from the perspective of exhausted travellers who were dying for a beer n simple sandwich at 11pm. Most importantly, we all had a very comfortable first night in Tanzania and the lounge area was a very nice spot to meet with our safari company rep the following morning to discuss our safari beginning that day.

10/10 (非常に良い)

Olivia、New York

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice spot
It is a lovely hotel, clean and comfortable. The breakfast buffet is also great.

10/10 (非常に良い)

Raphael、Schweiz

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
sehr guter Service / schönes Hotel
Sehr gutes Hotel vor/nach einer Safari. Hilfreiches Personal

10/10 (非常に良い)

Ragna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

Barbara、England

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel close to the centre of Arusha
Staff are lovely and very helpful. Room was large and clean. Disappointed there was no bath after 7 days on safari. Restaurant good food at reasonable prices. Pool lovely.

10/10 (非常に良い)

aa、Birmingham

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Well located hotel central to Arusha
We used the hotel before and after our Kili climb. The staff could not have been more helpful with storing baggage and valuables, making ad hoc calls to our tour company etc. The hotel is very clean, comfortable and has a good restaurant

10/10 (非常に良い)

Kerstin、NY

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Gorgeous boutique hôtel with excellent service
The African Tulip hotel is a great and luxurious place to stay in Arusha, a real treasure. Decorations both inside and outside in the garden are beautiful. Our room was very spacious and had a wonderful bathroom with tub. Great indian food in the restaurant. Only thing that bothered me were the charges for internet and a 4% additional charge on any bill paid by credit card.

10/10 (非常に良い)

Matt、New Jersey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay!
Accommodating and clean, we had a comfortable stay at the African .

10/10 (非常に良い)

Laurie Meyer、Des Moines

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
beautiful accomodation
The African Tulip is a beautiful hotel with friendly staff providing great customer service. Barclays ATM is located just down the street. Hotel is within walking distance to Arusha city center.

8/10 (良い)

Louise、NZ

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel close to city
This hotel was a pleasure to stay in, within walking distance to Arusha city. No traffic noise though!! Room was spacious and clean, bed comfy !!

10/10 (非常に良い)

Lisa、Stockholm

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Charmigt hotell
Jag är mycket nöjd med The african tulip. Bra service, mycket trevlig personal. Rent och mycket charmig afrikansk inredning. Mysig liten pool och gård. Vi bokade de enklaste rummen men de var rymliga och fina med ac och varm dusch. Väldigt hårda sänger och om man tittar noga så är det lite slitet här och var - dock inget som drar ned betyget.

8/10 (良い)

David Goldy、Ramat Gan, Israel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stopover before start of safari
Oasis is bustling Arusha, in a nice area of town away from the center. Well kept and great place to recover from a long flight.

10/10 (非常に良い)

Silvio、Berlin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

Susan、San Francisco

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A gem in Arusha
It is no surprise that the Tulip is so highly rated. Excellent and friendly service, beautiful rooms ( we had #10), good and plentiful food and a lovely environment. We truly enjoyed our 3 days there and management is to be congratulated for their achievements.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place to stay
friendly helpful staff, great atmosphere, would highly recommend. I hope to go back in future

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

Nelson、Monrovia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Tidy and comfortable hotel
A small, tidy and refined hotel, the staffs are very friendly. The hotel is historic but well keeped. Very quite environment, and wonderful serivce.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice boutique hotel in Arusha
Very nice small hotel in Arusha with large well-appointed room and nice public area and bar. The staff was friendly and very helpful. We had dinner in the restaurant and it was only OK.

10/10 (非常に良い)

Christian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Warum nicht 4-Stern?
Sehr schöne Anlage und auch zentral gelegen.10 Minuten Spaziergang zum Clock Tower unter Bäumen. Hat alles perfekt gepasst und es waren 4 angenehme Nächte