施設の正面

ニュー サファリ ホテルの口コミ

3 out of 5

口コミ

8.4

とても良い

評価 10 - 36 件の口コミ中 17 件が非常に良い" "
評価 8 - 36 件の口コミ中 14 件が良い" "
評価 6 - 36 件の口コミ中 1 件が普通" "
評価 4 - 36 件の口コミ中 3 件が不満" "
評価 2 - 36 件の口コミ中 1 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

8.0/10

設備とサービス

7.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Ryota

2023 年 8 月に 1 泊滞在
Hotel Manager からの返信 (投稿日 : 2023 年 10 月 4 日)
Thank you for taking the time to rate us. Karibu sana

10/10 (非常に良い)

Kinya

良かった点 : 清潔度、スタッフとサービス
ロケーションも良いし、素晴らしいと思う
Hotel Managerからの返信 (投稿日 : 2023 年 1 月 23 日)
Thank you for taking the time to rate us. We look forward to hosting your stay again. Karibu Sana!

8/10 (良い)

Kinya

出張
良かった点 : 清潔度、スタッフとサービス
部屋もきれい、スタッフも良いし場所も値段もいいです。 ただ一つだけ、インタネットの接続が弱いです。これは唯一改善する必要があると思います。
Hotel Managerからの返信 (投稿日 : 2023 年 1 月 18 日)
Thank you so much for taking the time to rate us. We will work on your comments and we hope to see you again soon. Asante Sana na Karibu Sana

4/10 (不満)

Matvey

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Noisy, electricity did not work, so generator was extremely loud. They charged me for water in the room.

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great value in a central location
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

David

2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Birgitta

2023 年 9 月に 2 泊滞在
Hotel Manager からの返信 (投稿日 : 2023 年 10 月 4 日)
Thank you for taking the time to rate us. Karibu sana

8/10 (良い)

YURIKO

2023 年 9 月に 1 泊滞在
Hotel Manager からの返信 (投稿日 : 2023 年 10 月 4 日)
Gratitude for rating us. We hope to see you again soon

10/10 (非常に良い)

Per

2023 年 9 月に 1 泊滞在
Hotel Manager からの返信 (投稿日 : 2023 年 10 月 4 日)
Thank you for taking the time to rate us. We look forward to hosting you're stay.

8/10 (良い)

Marie-Leah

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Rating overall four as I would recommend as it’s conveniently located, staff was excellent and rooms are clean, but if I go back to Arusha I might look around before booking back here. Stayed in Sept 2023. Location is convenient and there are a few restaurants around. Many other hotels around. Hotel isnt the newest but is very clean and I felt safe. Staff was very friendly and helpful. There is a restaurant in the hotel and breakfast was included, but after seeing what was available we ended up going to the restaurant 2 minutes walk away. There are a LOT of locals on the street trying to sell things in this area - would advise to insist on having your taxi/bus/tour drop off/pick up at the door of the hotel when you arrive and leave with your luggage.
Hotel Manager からの返信 (投稿日 : 2023 年 10 月 4 日)
Thank you for taking the time to rate us. We appreciate your comments, they are essential to us.

10/10 (非常に良い)

Marc

2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

CYPRIAN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I liked safe and quiet of the hotel
2023 年 5 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 5 月 29 日)
Thank you, Cyprian, for taking the time to rate us. We appreciate it. Karibu Sana!

10/10 (非常に良い)

sipho

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the amenities were excellent and the location, in the center of Arusha Town.
2023 年 4 月に 3 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 4 月 25 日)
Thank you so much for taking the time to rate us. We do look forward to hosting your stay again. Karibu Sana.

2/10 (非常に不満)

Andy

2023 年 3 月に 1 泊滞在

8/10 (良い)

Daniela

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a great place to stay the night before our safari started. The property is a dated, But it had everything we needed after a long trip. The staff were very friendly and helpful. The hotel is located near restaurants and other attractions and it’s safe to walk during the day. I would stay here again!
2023 年 2 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 2 月 27 日)
Jambo Daniela, Thank you so much for taking the time to rate us and allowing us to host your stay. We are looking forward to the next time you are with us. Karibu Sana!

8/10 (良い)

Marianne

2023 年 1 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 1 月 25 日)
Thank you for taking the time to rate us. Karibu Tena na asante sana.

10/10 (非常に良い)

Amanda

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
As usual a nice stay and always good customer service. They have great pizza! Convenient location.
2023 年 1 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 1 月 23 日)
Thank you for taking the time to rate us. We look forward to hosting your stay again. Karibu Sana!

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were extremely helpful. I would be glad to stay there anytime.
2022 年 9 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 10 月 2 日)
Jambo David, Thank you for taking the time to rate us. We appreciate it. Karibu tena!

8/10 (良い)

Laston

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
New Safari Hotel, at the Heart of Arusha!
I have been to this hotel before. They are striving to maintain good standards, except for the restaurant service, which has room for improvements!
2022 年 9 月に 4 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 10 月 2 日)
Jambo Laston, Thank you for taking the time to rate us. We appreciate it and we will work on your comments. Karibu Tena!

10/10 (非常に良い)

Jairrod

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms were clean and the staff was great
2022 年 6 月に 7 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 8 月 29 日)
Thank you so much for the review. It is much appreciated.

6/10 (普通)

Amanda

良かった点 : 清潔度、スタッフとサービス
No working AC in room so have to sleep with window open and next to generator so very hard to sleep.
2022 年 5 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 6 月 26 日)
Hello, Our sincere apologies for this inconvenience, there was a general fault in the hotel systems. We have solved the problem now and we look forward to your next stay with us. Karibu Sana

8/10 (良い)

Ronald

家族旅行, グループ旅行
良かった点 : スタッフとサービス
This is an older property that has been around for many years. It is quaint. Breakfast was very limited as compared to other places that we stayed. Best part was the staff. They were super. Very warm and friendly people who made every effort to provide excellent service. Rose, at the front desk was outstanding. I was looking or Tanzania coffe and could not find it. The staff comntacted the vendor which was about 35 minutes away and on the way to the airport. The hotel staff contacted the coffee place and had them meet me on the highway on our way to the airport. OMG and WOW!!! Way above and beyonf service. When the people say "Welcome" they truly mean it.
2022 年 2 月に 1 泊滞在
Mwombeki, Hotel General Manager からの返信 (投稿日 : 2022 年 2 月 21 日)
Thank you so much for granting us the opportunity to host your stay. Our sincere gratitude to you also for taking the time to rate us. We will work on your comment and make sure the your next stay with us is even more memorable. Karibu sana New Safari Hotel.

8/10 (良い)

Curt、Roseville

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Staff are very friendly and always ready to assist.
2021 年 9 月に 9 泊滞在
Hotel Manager からの返信 (投稿日 : 2021 年 9 月 12 日)
Thank you very much for the opportunity to host your stay. Hope to see you again soon. Karibu sana

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This nice little hotel is in the heart of Arusha. For it's price you will not find a better hotel. The Free breakfast was good. Overall, Very pleased. Ended up staying there twice and would do again. A
2021 年 7 月に 4 泊滞在
Hotel Manager からの返信 (投稿日 : 2021 年 8 月 18 日)
We are humbled by your comment. We hope to see you soon again. "Asante sana na karibu sana tena".

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Was a great little for its price. Close to everything. Amazing location.
2021 年 7 月に 2 泊滞在
Managerからの返信 (投稿日 : 2021 年 7 月 26 日)
Thank you so much. We appreciate and deeply value your comment. We hope to see you again very soon. Karibu sana

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Only stayed here for one night. It was a warm welcome by the reception staff and he was very friendly and helpful. The room was clean and spacious. Had a comfortable sleep. The bathroom was nice too with hot shower available. There was no porter service to take me to the room when i arrived but because i didn't have much luggage on me it was easy to drag my one bag. And didn't have a good experience at the restaurant the evening before i was to check in here. No comments on the food as i didn't eat here had to go eat elsewhere in the neighborhood. It's just this minor things that can be looked into by the management but overall i had a pleasant stay as it was just for one day.
2021 年 6 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2021 年 6 月 28 日)
Our sincere gratitude for the opportunity you gave us to host your stay in Arusha, and for the comments you provided. We will work on them so that your next stay will be ever more pleasant.Karibu sana

4/10 (不満)

Allan

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
The stay was good,big issue is the receipt, no TRA receipt
2020 年 11 月に 2 泊滞在
New Safari Hotelからの返信 (投稿日 : 2020 年 12 月 7 日)
Dear Allan, Thank you for your comment, on behalf of the management we had a discussion with you concerning the TRA receipt which we issue to the (Expedia) business with paid us. We can not issue two receipts that means we will pay twice the TAX. As we did suggest to you that communication with Expedia concerning the matter. Thank you

10/10 (非常に良い)

Paula

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Stay!!
2020 年 2 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2020 年 2 月 12 日)
Hallo Paula, Thank you so much for allowing us to host your stay in Arusha. We hope to see you again soon.

10/10 (非常に良い)

宿泊されたお客様

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
I love this place. There are fancier hotels in Arusha, but this is central, with a stellar staff that makes me feel like family. Everything in immaculately clean, the kitchen is happy to cut up mangos I buy in the market, and the wifi is fast and free.
2020 年 1 月に 8 泊滞在
Management からの返信 (投稿日 : 2020 年 2 月 5 日)
Thank you so much for allowing us to host your stay. We hope to see you again soon.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Standard Zimmer mit AC zentral in der City in Gehdistanz zu Boma und Restsurants
2019 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2019 年 10 月 24 日)
Vielen Dank für die Kommentare. Wir hoffen dass wir Ihnen ganz bald wiedersehen. Nochmal, Herzlichen willkommen zu New Safari Hotel.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2019 年 9 月に 2 泊滞在
Mwombeki からの返信 (投稿日 : 2019 年 9 月 23 日)
Thank you so much for the review. We look forward to seeing you again soon.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 10 月に 1 泊滞在
Mwombeki - Hotel Manager からの返信 (投稿日 : 2018 年 12 月 7 日)
Much appreciated.

10/10 (非常に良い)

My

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good location and within good walking distance to everything. The staff and manager were very friendly and helpful in meeting your needs. The hotel is clean. The breakfast has a good variety. One thing about Arusha is a lot of food are organic and fresh. The food reflected in the breakfast. This is not a luxury hotel but it's very functional for a stay over before your safari. The price is great.
2018 年 9 月に 1 泊滞在
Mwombeki からの返信 (投稿日 : 2018 年 9 月 27 日)
It was great hosting you. We hope to see you again soon!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Dar Esta Salaam downtown hotel
In downtown area, next to few airlines offices . Staff were attentive. Will recommend.
2018 年 8 月に 1 泊滞在
Mwombeki からの返信 (投稿日 : 2018 年 9 月 3 日)
We thank you for the review. It was our pleasure to host you and we hope to do it again soon. Kind Regards, Mwombeki Hotel General Manager