The property, location and natural beauty of the surroundings are all outstanding. The relative value of the rental property - Casa Kachina - was also solid. This property is in great need of some upkeep and general maintenance however: screens, doors and windows are not fully functional. We had to replace the coffee maker in the rental. Each kiva had a note attached which read "please do not burn anything in the kiva - the plaster is very hard to repair" or something along this theme. Why post the availability in the profile if, in fact, the owner does not want these used?
Finally, the management company - Premier Properties/Gary:
Up front, we shared how important connectivity was while we stayed at Casa Kachina as we were working from home (WFH), and were assured Internet/phone/wifi were all above average and fully functional. In the information package provided there was a home phone number listed for the property (land line). On the day of arrival there was no phone in the house, so we tried our phone (brought from home) in all of the jacks in the house - none were operational. I contacted Gary immediately, and was told that he would contact the owner and get back to me ASAP - we never heard from him once for the 3 week duration of the stay and had to "rely" on sketchy cell phone service for conducting business. A simple - "there is no land line in operation" - would have been preferable to no answer at all, which was not only unacceptable, but unprofessional as well.
