4/10 (不満)
Martin
2024 年 5 月 8 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The bathroom was very substandard. The basin leaked,the taps had no pressure and the basin was very small.The mirror light on the left didn’t work and the right hand light flickered. The door opened onto the basin making it too cramped. The tiling around the bath was damaged.
We told reception , someone came and looked but nothing was done . The pillows were rock hard. The whole room needs a serious upgrade. Definitely not up to 4 Star standard.
In all very disappointing .
Reception staff unhelpful, but all other staff charming and efficient.
We will not be rushing back
Martin
2024 年 5 月に 3 泊滞在