Arena Yvon Chartrand

Receptionist was busy on the phone. No alternate help. Had to wait over 20 minutes at the counter. Around the building we're filthy and dirty.

I had a very poor experience with this property. I reserved a two bedroom suite for three people well in advance, but was told when I arrived that the suite was no longer available. It was only after an extensive discussion with staff that I was able to secure a one bedroom apartment which was much smaller and not suitable for three people. I had to find other accommodations last minute at my own expense. Phone calls and messages asking for a refund have gone unanswered.

The location is very great to go to Old Montreal and Mount Royal, there is bus stop and nearby metro. The hotel staff are kind and suggested food places. No amenities, just room and elevator. Washroom is a bit old and used, can see door cracks and paints. Queen bed seems to be a double or bigger twin bed but spacious room and decent size for bathroom.