Everything went well , staff friendly, breakfast had lots of different choices to choose from , only issue was elevator was very loud made noise even at night we could hear it , pretty sure it was only because we were directly next to elevator our room other wise hotel was a nice stay..
Chevette
2025 年 5 月に 1 泊滞在
2/10
Muy caro el precio del hospedaje, para lo que ofrecen
Edith
2025 年 5 月に 1 泊滞在
8/10
Beautiful clean room
Audrey
2025 年 6 月に 1 泊滞在
10/10
Best hotel in Thackerville! We stayed at competitor hotel before but will stay here again in the future
Enrique
2025 年 6 月に 1 泊滞在
8/10
There was a used towel left by prevoius guest.
Yvonne
2025 年 5 月に 1 泊滞在
8/10
Breakfast is was not good. Some of the packaged breakfast items were moldy
Jack
2025 年 5 月に 1 泊滞在
6/10
It appeared to be understaffed to offer much of a breakfast, because of staffing I feel like.
Deborah
2025 年 5 月に 1 泊滞在
6/10
No convenient shuttle to casino
Dana
2025 年 5 月に 1 泊滞在
10/10
Nice room. Very roomy and clean.
Danny C.
2025 年 5 月に 1 泊滞在
10/10
Great customer services
EILEEN
2025 年 5 月に 1 泊滞在
10/10
The front hostess was very friendly, courteous & let us know about the continental breakfast times.
elizabeth
2025 年 5 月に 1 泊滞在
10/10
Always clean. Nice employees.
Mary
2025 年 4 月に 1 泊滞在
8/10
Close to casino
Janet
2025 年 5 月に 1 泊滞在
8/10
Anthony
2025 年 5 月に 1 泊滞在
4/10
The staff was friendly and courteous. However, this hotel is in need of some serious repairs, staff, upgrade. The bathroom ceiling has serious crack in the ceiling, the mattress was an old worn out box spring. The couch in the room was filthy and so was the carpet. The outside grass was covered in ant hills. It was so bad that ants weee crawling on my open toed shoes. No made service if you stay more than one night. I was told that if we need towels I would have to bring my dirty ones to exchange for clean ones. We had to take out our own garbage and there was no one to refill the soap dispenser in our bathroom to was your hands. I will not be back.
Synetta
2025 年 5 月に 2 泊滞在
6/10
Nothing
Patricia
2025 年 5 月に 1 泊滞在
10/10
Friendly, professional staff. Very clean and spacious rooms.
Ernesto
2025 年 5 月に 1 泊滞在
2/10
I liked the space in the room. I did not like that there items left in the room from cleaning crew such as air pod case, rag, and food tray. Also i did not like being rushed to leave before check out time. Furniture and linens need to be updated.
Crystal
2025 年 5 月に 1 泊滞在
4/10
Staff was friendly and supportive. Continental breakfast choices were unreasonably limited. English muffins and bread / toast were stale. Opted to walk to WinStar's IHOP Express for breakfast. Room was not quiet (guest conversation in nearby rooms heard at 12:45 AM). Room rate (high) was not representative of available amenities.
Wesley
2025 年 4 月に 1 泊滞在
2/10
Room was dark and dirty
Katelyn
2025 年 4 月に 1 泊滞在
6/10
Julie
2025 年 4 月に 1 泊滞在
8/10
We loved that the hotel was super close to winstar, be aware that there no late check out. The breakfast is basic and limited but other than that everything is great there
Jennifer
2025 年 4 月に 2 泊滞在
2/10
Had the suite,no tv service,did not tell you, and bathroom had bad water leak,never left a bad review before.
Craig
2025 年 4 月に 1 泊滞在
2/10
The front desk stated our reservation was canceled. We were not allowed to check in.