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ザ リトリート ポート スティーブンスの口コミ

3.5 out of 5

口コミ

8.2

とても良い

評価 10 - 30 件の口コミ中 14 件が非常に良い" "
評価 8 - 30 件の口コミ中 8 件が良い" "
評価 6 - 30 件の口コミ中 5 件が普通" "
評価 4 - 30 件の口コミ中 2 件が不満" "
評価 2 - 30 件の口コミ中 1 件が非常に不満" "

8.2/10

清潔度

8.2/10

スタッフとサービス

8.0/10

設備とサービス

7.2/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

4/10 (不満)

Bonita

ペット同伴の旅行, 家族旅行
気になった点 : 施設のコンディションと設備
TV did not work no cloths for dishwashing no washes mould on the ceilings what else was there no fly spray no tea towels would like some money back or two nights are free accommodation in summer thank you
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Urmila

小さなお子様連れの家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Perfect place to stay for large family.
2024 年 5 月に 1 泊滞在

6/10 (普通)

Harshit

家族旅行, 小さなお子様連れの家族旅行, グループ旅行
気になった点 : 施設のコンディションと設備
The property has only 1 AC in living room which made it very difficult to sleep on a hot and humid weekend. Property is spacious, average clean and maintained . May require renovation
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Rita

良かった点 : 清潔度、設備とサービス
Amazing staff thank you
2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

Mary

良かった点 : 清潔度、施設のコンディションと設備
Quite and relaxing
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Jacky

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very clean and our cabin had a safe grassed area for our furbaby.
2023 年 6 月に 2 泊滞在
Melissaからの返信 (投稿日 : 2023 年 6 月 29 日)
Thank you for your feedback. We are happy to hear you and your furbaby enjoyed staying at The Retreat. We hope to see you again soon.Melissa

10/10 (非常に良い)

Bob

良かった点 : 清潔度、施設のコンディションと設備
We checked in late to our cabin with our little dog and were amazed when we opened the back door to a huge fenced off grass area for her. Will try and book the same cabin next time.
2023 年 5 月に 2 泊滞在
Melissaからの返信 (投稿日 : 2023 年 5 月 7 日)
Thankyou for taking the time to leave your review. We are happy you enjoyed your stay with us and hopefully see you again soon.

10/10 (非常に良い)

TRACY

良かった点 : 清潔度、施設のコンディションと設備
The peace and quiet was lovely tucked away in a corner was great with lots of parking and a lovely pool
2023 年 3 月に 7 泊滞在
Melからの返信 (投稿日 : 2023 年 5 月 19 日)
Hi TracyWe are so glad you enjoyed our lovely little haven of tranquility. We hope you return to recharge the batteries again soon.. The Retreat Port Stephens.

10/10 (非常に良い)

Ingrid

グループ旅行
良かった点 : 清潔度、客室の快適度
Great Holiday accommodation
The setting of these units are fantastic, leafy surrounds with the sound of birds. Premises are older style but everything clean and what is needed. Airconditioned and fans. Units are nicely set apart giving some privacy to each. Also nice under cover patio with seating making it a pleasant outdoor experience as well. Would always stay there again. Staff a very friendly and helpful.
2021 年 2 月に 4 泊滞在

6/10 (普通)

宿泊されたお客様

2020 年 11 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度
The staff are amazing and it is a beautiful setting. We had a great time
2020 年 8 月に 2 泊滞在

10/10 (非常に良い)

Gregory

良かった点 : 清潔度、客室の快適度
Great cabin!
Cabin location was near all amenities. Kitchen was well stocked, bed was comfy and bathroom had 2 sinks! The ping pong table was a bonus! And seeing the sand dunes from our cabin was a surprise! The Stockton Beach sand dunes were walking distance from the cabin!
2020 年 7 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location near the sandhills which are great to explore and the low tech entertainment available mean't it was easy to keep kids away from thinking about screens
2019 年 1 月に 5 泊滞在
Michelleからの返信 (投稿日 : 2019 年 1 月 23 日)
We are so pleased that your family had a lovely stay and yes low tech to let the kids get back to nature and basics is perfect. Hope to see you all again in the future

8/10 (良い)

mark

良かった点 : 清潔度、スタッフとサービス
young family 5 day stay
Port Stephens wonderful place to visit (reasonable priced dolphin cruises in nelson bay a must do). The Retreat was a nice budget options, place clean and nice and quite. Hot water ran out quite quick but assume is standard for cabin accomadation. reception staff helpful. Need a car if staying here as nothing really walking distance but by car easy enough to get around.
Michelleからの返信 (投稿日 : 2018 年 5 月 15 日)
Thank you for taking the time to review our property. We are so pleased that you enjoyed your time with us and in Port Stephens. Our cabin so have small hot water services but we do have water saving shower heads to give you an adequate shower time. The system only takes a short time to reheat. We definitely recommend a car while in Port Stephens if possible. Otherwise there is a bus stop just outside the property which has a regular service available.

6/10 (普通)

Ray G.

Ok.just ok
Advertising WiFi and having WiFi are two different things. WiFi was virtually non existent and the offer if "use the office" not much help at all. The cabin itself was OK. The air conditioning is really badly placed being in the kitchen directly over the cooktop. Air-conditioning struggled with the heat. As I say,the stay was just OK.
2018 年 2 月に 4 泊滞在

10/10 (非常に良い)

Dan、Central NSW

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful quiet location
Thoroughly enjoyed our stay. Was perfect for what we were there for. Highly recommend.
2018 年 2 月に 2 泊滞在

2/10 (非常に不満)

Lindy、Blue Mountains

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Dog friendly cabin.
Booked a dog friendly cabin only to be given one that wasn't. Had to pay $80 clean up fee and move ourselves to dog friendly cabin the next morning.The eco friendly cabin certainly was that with ants and cockroaches in the bathroom and kitchen. When you tried to escape these you couldn't open the screen door - door handle jams. Cover on remote control kept falling off and shower screen rails were rusty and dated.This was disappointing as we were staying there to be near a engagement party but this experience has turned us off wanting to stay there for the wedding. Also when we arrived there was a naked man and drunk blokes hanging around the barbecue area and making lots of noise.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Close to Birubi Beach
Close to Birubi Beach and everything Port Stephens has to offer. Clean & beds are comfortable. The staff are exceptional!

8/10 (良い)

Gary、Sydney NSW

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice cabins near the sand dunes
Only stayed 2 nights but the cabin was clean, warm and comfortable. Staff friendly and very helpful. Sand dunes at back door and enjoyed a beautiful sunrise atop a dune overlooking the ocean, whales passing by on their migration north.

6/10 (普通)

Rebecca、Canberra

Affordable Christmas stopover
The resort was more of a caravan park feel than a "resort" but very friendly staff and lovely surrounds. Pros - The cabin was extremely well equipped, carport and balcony great. Cons - the bed not as comfy as hoped and I don't like a shower curtain. Overall we really enjoyed our stay and made full use of the laundry facilities after camping in the rain the previous couple of days. A great place to stop on our road trip without spending a fortune.

8/10 (良い)

mg、maitland

良かった点 : スタッフとサービス、施設のコンディションと設備
Great location, lovely bush setting,
Convenient location, many beaches close by to choose from, shops and pubs short drive away. Not too crowded, privacy in cabins. Great pool. Lovely games room. Excellent BBQ areas. Cabins equipped with everything you could possibly need. Well behaved dogs welcome ( which is great if you like dogs, not so great if you don't).

10/10 (非常に良い)

Andrew、Australia - NSW - Regional NSW

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Facilities: Modern, Above average; Value: Bargain; Service: Go the extra mile, Outstanding; Cleanliness: Beautiful; Tremendously friendly and helpful staff

10/10 (非常に良い)

Jack、Australia - NSW - Regional NSW

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fun park opposite was lots of fun

6/10 (普通)

Melanie、Australia - NSW - Regional NSW

気になった点 : スタッフとサービス、施設のコンディションと設備
Facilities: Tired, Old; Service: Amateur; Cleanliness: Tidy; Not enough seating for a family of 4

10/10 (非常に良い)

Lisa、Australia - NSW - Sydney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

8/10 (良い)

Greer、Australia - NSW - Sydney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Facilities: Modern; Value: Average price; Service: Courteous; Cleanliness: Pleasant; Great spot in a quiet location. You had to drive everywhere unfortunately but for some peace and quiet and a clean friendly place, you can't go past

8/10 (良い)

Lisa、Australia - NSW - Newcastle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Facilities: Good, Good for kids; Value: Over-priced; Service: Very friendly; Cleanliness: Spotless;

4/10 (不満)

Deon、Australia - NSW - Sydney

気になった点 : 清潔度、施設のコンディションと設備
Facilities: Tired, Old, no shower head; Value: Unreasonable; Service: Basic; Cleanliness: Poor, Very smelly; it's pet friendly

10/10 (非常に良い)

Mustafa、Australia - NSW - Sydney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Facilities: Nice , Distinctive; Value: Fantastic, Amazing; Service: Go the extra mile, Outstanding; Cleanliness: Pleasant, Lovely; I will reccomend everyone to visit.

8/10 (良い)

ruoli、Australia - NSW - Sydney

良かった点 : 清潔度、スタッフとサービス