Verified review
6/10 Okay
Gracilene
Sep 24, 2026
Unfortunately, our stay was not as relaxing as we had hoped.
I am currently temporarily disabled and had requested a room suitable for my mobility needs. Despite this, we were allocated a room that was a long distance from the amenities and located in an area of the property surrounded by construction works. The construction noise became so disruptive that we eventually requested to be moved.
The staff were genuinely lovely and did their best to assist, which we appreciated. However, throughout our stay we experienced multiple issues, including water outages, leaks inside the room, broken air conditioning, and coffee machines that were frequently out of service at breakfast.
While the staff were friendly and helpful, the number of maintenance and operational problems significantly impacted our experience. Unfortunately, I would not recommend this property based on our stay.
Stayed 4 nights in Sep 2026




























