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Hotel Acta Arthotel

4.0 star property
Riverside tranquility awaits at this retreat where guests unwind with professional spa treatments while experiencing attentive service from the staff

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The Acta Arthotel, by the river, offers a peaceful getaway. Enjoy rejuvenating massages at the spa or keep fit in the gym. Practical amenities include dry cleaning, complimentary WiFi, and an on-site restaurant for convenient dining.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
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About this property

Hotel Acta Arthotel

  • Upscale hotel near Pyrenees Andorra Shopping Centre
  • Located close to Caldea Spa, Hotel Acta Arthotel provides dry cleaning/laundry services, a bar, and a gym. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at Restaurant Plato, the on-site restaurant. Free in-room WiFi is available to all guests, along with a business center and a hot tub.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • Smoke-free premises, a front-desk safe, and a TV in the lobby
    • Multilingual staff, bicycle tour information, and a banquet hall
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 121 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with designer toiletries and bidets
    • Plasma TVs with cable channels
    • Heating, daily housekeeping, and desks

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8.6 out of 10, Excellent, 934 reviews
The price is ￥10,383
￥11,622 total
includes taxes & fees
May 31 - Jun 1
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

The name on the photo identification presented at check-in must match the name on the reservation.

Renovations and closures

The following facilities or services will be unavailable from May 3 2026 to May 14 2026 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 16 per pet, per day

Service animals are welcome, and are exempt from fees

2 total (up to 66 lbs per pet)

Pets cannot be left unattended

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 12 for children
  • Self parking fee: EUR 17 per day
  • Pet fee: EUR 16 per pet, per day
  • Service animals are exempt from fees
  • Spa fee: EUR 12.54 per day
  • Facilities fee: EUR 12.54 per person, per day and includes use of: sauna; hot tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children ages 4-16 may access spa services from 10-11:30 AM when accompanied by an adult.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 4 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Frequently asked questions

Is Hotel Acta Arthotel pet-friendly?

Yes, Hotel Acta Arthotel allows pets (limit 2 total) with a maximum weight of up to 66 lbs per pet. There's a fee of EUR 16 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 17 per day. Limited spots are available.

What time is check-in at Hotel Acta Arthotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Acta Arthotel?

Check-out is at noon.

Does Hotel Acta Arthotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Hotel Acta Arthotel located?

Situated on a river, this spa hotel is within a 10-minute walk of Parc Central and Pyrenees Andorra Shopping Centre. Església de Santa Coloma and La Noblesse du Temps are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 502 out of 978 reviews
Rating 8 - Good. 374 out of 978 reviews
Rating 6 - Okay. 80 out of 978 reviews
Rating 4 - Poor. 15 out of 978 reviews
Rating 2 - Terrible. 7 out of 978 reviews

Reviews

Verified

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge. Front desk agent was friendly and helpful. She represented the hotel very well.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jayne

Liked: Cleanliness, amenities
Perfect location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tove Iren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend staying, restaurant on first floor is great. Morning breakfast buffet is everything you could ask for.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff was friendly - great time!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and the front desk staff are very friendly
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and value. Friendly staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Wow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, staff was friendly and helpful, close to everything.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

CLARE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - lots of shopping and dining. Amazing staff - friendly and helpful.
Stayed 2 nights in May 2025
Verified

8/10 Good

Nakarin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Clean and very friendly staff. Highly recommended.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities
We had a very good stay at the Acta Art Hotel, the staff were very plesant and the hotel modern, clean and located in a very convenient position with handy parking in the local car park which offers a discount for Hotel residents. The Breakfast was equally very good too. All in all we will happily return.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Susan

Liked: Staff & service, property conditions & facilities
Perfect location for one day stop. Rooms very large and comfortable.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff very courteous and was restaurant top quality.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very nice hotel with convenient adjacent parking garage in a good location for shopping
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay

We had a large and lovely room with a view of the mountains. We really enjoyed our stay in Andorra la Vella & the hotel location & amenities helped.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was generous size …perfect location for shopping and dining…. 20min away from Grandvalira by car… Clean and excellent service….
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and comfortable. The price was reasonable as well.
Stayed 1 night in Oct 2023
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Comfortable rooms
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night trip to Andorra

The hotel is in a great central location in Andorra la Vella with the added bonus of access to an underground car park. Rooms are spacious and the communal areas are very comfortable. Staff were very friendly and helpful. Service and food in the restaurant were excellent.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I’ve stayed in from the perspective of being super clean, inviting, and convenient. There wasn’t a speck of dust, really incredibly clean. Beds were very comfy, staff was super kind, the bartenders and servers were very friendly, even accommodated us making us crepes after hours. Wow! The location is so convenient, close to shopping and all other activities. The spa was nice. Front desk super friendly too. Highly recommend!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very good. The room was beautiful and the staff was very helpful to tourists. A great experience.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Perfectly situated within walking distance of Andorra la Vella's major sites. Friendly and helpful staff. Big rooms with great views
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Denis Ching Sem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean. Excellent breakfast.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful property, the customer service is excellent, 5 stars to the SPA. Breakfast was great, with a lot of options every day. Everything that you need for your stay, you will find it here. Room was spacious, comfortable and clean bathroom. We really enjoyed our stay.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Major Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room overall. Check in was very easy, staff very helpful
Stayed 1 night in Sep 2023