Ancient City of Paleros

The air conditioner was not working properly so it was very hot in our room. The staff kept saying that it felt cool to them so they wouldn’t do anything to help. It was cooler than outside but not cool enough to sleep. By the last night it was finally fixed after complaining over and over and over again

Room was switched because tv didn’t work. Downgraded room. We went from a top floor to the first floor. It was so loud near the street, banging garbage trucks all, loud music, poor sleep, staff did not try to resolve issue at all.

Cleanliness was an issue for me. The Hotel wasn't clean therefore I felt unclean. Dust on the wall attached hair dryer and a lot of other surfaces. No bathmat, no washcloths, scratchy towels. Bed linens were the bear minimum, one crummy pillow, and just sheets, no blanket option. One member on staff running around trying to do everything, front desk, paperwork, checking if rooms are ready, answering to customers, leaving the front dest un attended when customers need to get help and out the door. All I want to say is I will not be back to stay there.