外観

ホリデイ イン ホテル & スイーツ アナハイム IHG ホテルの口コミ

3 out of 5

口コミ

8.2

とても良い

評価 10 - 1134 件の口コミ中 555 件が非常に良い" "
評価 8 - 1134 件の口コミ中 282 件が良い" "
評価 6 - 1134 件の口コミ中 147 件が普通" "
評価 4 - 1134 件の口コミ中 89 件が不満" "
評価 2 - 1134 件の口コミ中 61 件が非常に不満" "

8.4/10

清潔度

8.6/10

スタッフとサービス

8.0/10

設備とサービス

8.0/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

8/10 (良い)

Atsushi

家族旅行
良かった点 : スタッフとサービス
2023 年 12 月に 3 泊滞在

6/10 (普通)

ryoichi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Very close to Disney resort. The room just next to lift is very noisy…
2023 年 10 月に 2 泊滞在
Cyndiからの返信 (投稿日 : 2023 年 10 月 25 日)
Thank you for taking the time to let us know about your recent stay. We are very sorry to hear that we did not meet your expectations this time. However we are glad to hear you appreciated our location, near Disneyland Resort. We hope that you will consider staying with us the next time you are in the area so that we may have another opportunity to provide the guest experience we strive to deliver.

6/10 (普通)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス
色々違っていました
6泊しましたが、フルでのお部屋の清掃は1日のみでした。 残りの日々はタオル交換とゴミ捨てのみだけでした。 カーテンが破れていたりと古くて残念でした。 日本のホテルを想像するとガッカリします。 ドリンクの自動販売機も壊れていてお釣りが出ずこまりました。予約時と請求される金額が違っていて謎の4ドル多く請求されました。
2023 年 6 月に 6 泊滞在

6/10 (普通)

hiroyasu

2023 年 6 月に 1 泊滞在
Kelseyからの返信 (投稿日 : 2023 年 7 月 30 日)
Dear hiroyasu,Thank you for taking the time to tell us about your experience at Holiday Inn ANAHEIM (1 BLK/DISNEYLAND).Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

2/10 (非常に不満)

Rintaro

2023 年 2 月に 3 泊滞在

10/10 (非常に良い)

Tanya

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was top notch. The breakfast staff was absolutely wonderful. Beds where very comfortable and it was in walking distance of disneyland.
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Chico

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I was not pleased to learn at check in that there was a $22/daily fee for parking.
2024 年 4 月に 3 泊滞在

2/10 (非常に不満)

Dushawn L

気になった点 : スタッフとサービス、施設のコンディションと設備
Unacommadating! Needed refund for unreceived amenities
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Dushawn,It's concerning to hear about your experience. We strive to provide exceptional service and apologize for any inconvenience you encountered. Please reach out to us offline if you would like to discuss this matter further.

4/10 (不満)

Paulina

家族旅行
良かった点 : 清潔度、スタッフとサービス
It's a shame that the room doesn't have thin curtains. When you open them, people see us and it's very uncomfortable. Having them closed was kind of dark. I understand that the sheets are not changed when we go for several days, but it is not possible that the room is not cleaned and when it was requested they did not do it.
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

alyssa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

clayton

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was within walking distance from Disney and priced well. Breakfast was well worth the money. Coffee was available to go. If you get a chance to swim the pool was warm and towels available on deck. Staffing was very friendly. Would be my first pick if and when I return.
2024 年 3 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Clayton,Thank you for your wonderful review of Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland)! We're delighted that our convenient location, great value, and warm pool made your stay enjoyable. It's also great that you found our team friendly and appreciated the to-go coffee. We look forward to being your first choice on your next visit!

8/10 (良い)

Nicole

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 4 泊滞在

10/10 (非常に良い)

Scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在

8/10 (良い)

Kelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property is dated, but kept clean. The shuttle service to and from Disney is very convenient.
2024 年 3 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Kelly,Thank you for choosing Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland)! We're glad you found our property clean and appreciated our convenient shuttle service. Your feedback is greatly received, and we hope to welcome you back and exceed your expectations in the future.

8/10 (良い)

Laura

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very convenient to Disneyland. Staff is very friendly Lukas at the front desk was great to us!
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Laura,We're thrilled that you found our property convenient for your needs and that Lukas provided excellent service at the front desk. Your kind words about our staff mean a lot to us, and we'll pass along your appreciation. Thank you for choosing to stay with us at Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland), and we look forward to welcoming you back for another great visit!

8/10 (良い)

Mariana

良かった点 : スタッフとサービス
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Iveth

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excelente ubicación
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Iveth,Thank you for choosing Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland)! We're glad our location was ideal for your trip, and we look forward to seeing you again soon.

10/10 (非常に良い)

BRANDON

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Gregory

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was our first stay here and we had a great time. It was clean and quiet. The pool was clean and relaxing . The restaurant on the many floor service was Great! The pizza was delicious. And the front desk service was very nice and helpful.Downtown Disney is walking distance. Overall we had a great stay. :)
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Gregory, Thank you for taking the time to leave a review. This helps us ensure every guest experience is a great one! It brightens our day to know that you enjoyed your stay. Should your travels bring you back to the area, we hope you choose us for your stay again.

10/10 (非常に良い)

Karina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Diana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice
2024 年 3 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Diana,Thank you for staying with us at Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland). Your satisfaction is our priority, and we look forward to serving you again.

8/10 (良い)

John

良かった点 : スタッフとサービス
2024 年 5 月に 6 泊滞在

10/10 (非常に良い)

Karman、St George

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We love this property as a hidden gem when visiting Disneyland. It's in a residential area that is much quieter than the craziness on Harbor Drive. It's only about a ten minute walk to Downtown Disney and there is rarely a wait to get through security.
2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Karman,Thank you for choosing Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland) and for your glowing review! We are thrilled that you consider our property a hidden gem for your Disneyland visits. In addition, it's wonderful to hear that you appreciate the quieter location and the convenience of being just a short walk from all of the magic. We look forward to welcoming you back for another five-star enjoyable stay!

10/10 (非常に良い)

carlos

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Best buffet breakfast ever!! Beds super comfortable!!
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Carlos,Thank you for your review and for giving Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland) a perfect rating! We are delighted you were comfortable during your stay and that you started your day off right with our delicious breakfast offerings. It was truly a pleasure having you here, and we hope you return soon!

10/10 (非常に良い)

Brodie

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
WE STAYED AT THIS PROPERT WITH OUR TEENAGE SON SO WE COULD GO TO DISNEYLAND. IT WAS ONLY A 10-15 MIN WALK TO DOWN TOWN, WE DID THIS THE DAY BEFORE AND HAD LUNCH AND THE NEXT DAY FOR THE PARKS, WE DID TAKE AN UBER LATER IN THE DAY ONLY BECAUSE WE DECIDED TO GO BACK LATE. BUT THE HOTEL FOR THE PRICE WAS GREAT, GREAT STAFF SUPER FRIENDLY, RESTAURANT IN THE HOTEL. QUIETE ROOM, AND WELL MAINATAINED.
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Brodie,Thank you for staying with us during your trip to Disneyland! We are delighted our hospitable team left a memorable impression on you, and we appreciate you mentioning our fantastic location, peaceful accommodations, and excellent value. It was a pleasure to have you join us at Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland). Should your travels bring you back to the area, we hope you'll consider staying with us again!

8/10 (良い)

Cipriano Jr B

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like the location of the property. It is just behind Mickey & Friends Parking. The location is safe & quiet. There is a Shell gas station that has a convenience store at the corner of S. Walnut St. & W. Ball Rd. The key cards are not working properly. I went to get a new set of cards and still tricky to open the door.
2024 年 4 月に 6 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for taking the time to share your feedback. We are glad you enjoyed our location and had a great experience here at Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland). We apologize for any inconvenience regarding the key cards. Rest assured, we will review your concerns with our team to ensure swift improvements are made. It was a pleasure having you here with us, and we look forward to welcoming you back for another stay in the future.

8/10 (良い)

Terence

家族旅行
良かった点 : 清潔度、スタッフとサービス
There was no safe in the room.
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Terence,Thank you for your feedback. We're disappointed that your room's lack of a safe affected your experience. Your insights are valued, and we will take them into consideration. We hope to welcome you back soon and provide an improved experience. If you are staying with us in the future, please do not hesitate to use one of the complimentary safety deposit boxes located at the front desk.

8/10 (良い)

Carolina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was good except for the early morning of the dump truck with the loud noises dumping the trash close to building number 4.
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Carolina,Thank you for your feedback. We're pleased to hear that your overall experience was positive. We also understand the disturbance caused by the early morning noise and will consider ways to better manage external disruptions. Nevertheless, it was a pleasure having you stay with us, and we hope to ensure your next visit to Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland) is flawless.

4/10 (不満)

Daisy

気になった点 : 施設のコンディションと設備
2024 年 5 月に 1 泊滞在

8/10 (良い)

Hannah

小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Disneyland shuttles were convenient, I just wish breakfast was complimentary.
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Hannah,Timely transportation is often crucial to many guests, and we're glad that the available shuttle was able to assist you in keeping all of your appointments. Please know that as an IHG hotel, complimentary breakfast is not something offered by Holiday Inn & Suites properties, though Diamond Elite Members do have a choice between perks of a breakfast for two or 500 points. We appreciate your understanding in this regard and hope that you could get your Disney morning started off just right. In the future, it would be our pleasure to welcome you back, so don't be a stranger!

10/10 (非常に良い)

Kathy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在

8/10 (良い)

Grace

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I love the place. It has plenty of space for parking and most of all is the friendliness of the staff and crews especially Ms. Cynthia of the Front Desk. She attended my needs very and very friendly and courteous. Grade A .
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Grace,Thank you for staying with us at Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland). We appreciate your kind words regarding our ample parking and Cynthia's fabulous service. She will be pleased when we share your comments with her. It was a pleasure having you as our guest, and we look forward to seeing you again soon!

10/10 (非常に良い)

Charles

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great price AND it's located next to Disneyland parking structure. Just pay to park at the hotel, and from the hotel, walk 10min to Downtown Disney and walk 4 more minutes, your at Disneylands or California Adventure entrance. The hotels breakfast is delicious and ALL YOU CAN EAT. I recommend you purchase the breakfast when you book your hotel room....it's cheaper. Also, the pool and jacuzzi are great after walking around Disney all day. Pool hours are 9am to 10pm. This will be my place to stay when I visit Disney, for value, convenience, and cleanliness!!!
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Charles,Thank you for joining us at Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland). Situated just one block from Disneyland, our hotel offers an ideal location for a vacation in Anaheim! It sounds like our delicious breakfast helped fuel your busy day, and we're glad you enjoyed spending the evening at our refreshing pool. We'll see you again next time!

6/10 (普通)

Silvia

2024 年 3 月に 2 泊滞在

2/10 (非常に不満)

Phillip

2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Rosario Roman

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 2 泊滞在

8/10 (良い)

Victoria

2024 年 4 月に 3 泊滞在

8/10 (良い)

Cynthia

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Dry clean. Close to Disney. About a 20 min walk or catch shuttle right in front and to Disney for $6/day
2024 年 4 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Cynthia,Thank you for your review. It was a pleasure having you as our guest recently, and we are delighted our great location suited your needs well. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

10/10 (非常に良い)

Jesus

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff hotel very clean rooms
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Jesus,Thank you for staying at Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland)! We're thrilled to hear that you enjoyed the cleanliness of our rooms and our team's hospitality. It was a pleasure to host you, and we look forward to welcoming you back for another pleasant experience.

10/10 (非常に良い)

Jennifer

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, clean, staff was friendly and helpful
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Jennifer,Thank you for your review. We are pleased to know you appreciated our location and found our rooms comfortable and clean. Most of all, it is wonderful to know you experienced our world-class service. Should you return to the area, we hope you will choose Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland) again.

10/10 (非常に良い)

Roxy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Roxy,We can’t thank you enough for staying at Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland) and for your wonderful review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!

10/10 (非常に良い)

Sharlen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything good
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Sharlen,Thank you for choosing Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland) and for sharing your kind five-star review. We are delighted you were impressed with your stay and look forward to welcoming you back for another great visit.

10/10 (非常に良い)

Luis

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very close to Disney. Not my first time nor will it be my last. Thanks
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Luis,Thank you for staying with us again and sharing your experience! We're thrilled to hear that our proximity to Disneyland was convenient for you, and we can't wait to have you back for another memorable stay.

10/10 (非常に良い)

Randee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Debbie、Vacaville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Angie、Goodyear

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy walk to Disneyland!! Spacious rooms. Comfy beds and pillows. Well updated! Will definitely stay again!
2024 年 3 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Angie,Thank you for taking a moment to write a review. It is a pleasure to learn you enjoyed your time with us, particularly highlighting our convenient location and cozy accommodations. Thank you for choosing to stay with Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland), and we look forward to welcoming you back soon.

10/10 (非常に良い)

Kelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在

8/10 (良い)

Jacob

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The pictures did not match what the rooms looked like. We were in a nonsmoking room but it smelled like smoke. Staff was kind and switched our room.
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Jacob,Thank you for sharing your experience at Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland). We're disappointed to hear about the issues you encountered with your room. However, we're glad our team could promptly address the situation and relocate you to a room that was more suitable. Your feedback is valuable in helping us improve, and we look forward to ensuring your next visit is seamless.

10/10 (非常に良い)

Aaron

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
It was perfect! Great room, great price, loved it
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Aaron,It was truly a pleasure to host your recent stay at Holiday Inn Hotel & Suites Anaheim (1 BLK/Disneyland). We're thrilled to hear we were able to deliver an enjoyable experience and that you appreciated our comfortable accommodations and affordable rates. Thank you for sharing your positive rating, and we hope to have the opportunity to welcome you back on another occasion.

6/10 (普通)

Lisa

良かった点 : 設備とサービス
Location was great. Rooms were clean
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Lisa,Thank you for being our guest and sharing your feedback. Our team is constantly working to ensure our guests have a perfect visit, so we are happy you were impressed with our fantastic location and spotless accommodations. We look forward to welcoming you back and impressing you even further.