I found the experience quite frustrating. Within 24 hours before check-in, I received frequent emails and messages from the hotel—almost every one to two hours—with no meaningful information, which felt excessive and disruptive.
Additionally, on the following day, even though I had placed a “Do Not Disturb” sign on the door, housekeeping still knocked multiple times, which was quite intrusive.
Qi
2026 年 4 月に 1 泊滞在
6/10 (普通)
Madelynne
2026 年 4 月 16 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was fine. Definitely budget quality. Room was not 100% clean (Sticky spots on the floor, TV/Desk Top sticky, coffee machine dusty, moldy caulking in the bathroom etc)
Queen beds were not Queen beds. They were definitely double on Queen frames. Sheets were too small for the beds and blanket was a super thin fleece blanket.
It was close to Disney which is why we chose it. 20min easy straightforward walk. Area felt safe.
The pool looked nice but we never used it. The A/C worked well. Staff was friendly.
Madelynne
2026 年 4 月に 3 泊滞在
6/10 (普通)
Lora-Lee
2026 年 4 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Had no hot water first night for some reason. It was fixed by the second night. Decent newly renovated room. Distance to Disneyland walking through downtown Disney was great.
Lora-Lee
2026 年 4 月に 3 泊滞在
10/10 (非常に良い)
Jamie、Sandston
グループ旅行
2026 年 4 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, quiet rooms just minutes from Disneyland. The walk from the hotel was easy. The staff was super friendly and helpful and the rooms were updated and clean. I will definitely stay here next time I visit to Disneyland!
Jamie
2026 年 4 月に 3 泊滞在
8/10 (良い)
Jacqueline、WINDERMERE
家族旅行
2026 年 4 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Very well located, very friendly staff, hotel surrounds are safe.
Jacqueline
2026 年 3 月に 3 泊滞在
10/10 (非常に良い)
Joshua
小さなお子様連れの家族旅行
2026 年 4 月 4 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
Convenient to the parks, rooms are not great just spacious and easy. No breakfast included but clean
Joshua
2025 年 12 月に 2 泊滞在
8/10 (良い)
Shayleen
2026 年 4 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
O
Shayleen
2025 年 12 月に 3 泊滞在
2/10 (非常に不満)
Ivy
小さなお子様連れの家族旅行
2026 年 4 月 1 日
気になった点 : 清潔度、設備と サービス、施設のコンディションと設備
I am writing to share my concerns regarding my recent stay at your hotel.
Unfortunately, my experience was very disappointing. The room was not clean upon arrival, and the bed had an unpleasant smell. The blankets were also dirty and felt rough, which made it uncomfortable to rest.
Additionally, the walls are very thin, and I could hear noise clearly throughout the night, making it difficult to sleep.
Housekeeping service was also an issue. The room was not cleaned during my stay, and on one occasion, housekeeping entered but only took the tip without providing any cleaning service.
Most concerning, I noticed that my luggage appeared to have been tampered with. I had secured it with a lock, but when I returned, the lock looked damaged, as if someone had attempted to open it.
I hope you take this feedback seriously and look into these issues to improve the experience for future guests. I would appreciate a response regarding this matter.
Thank you
Ivy
2026 年 3 月に 4 泊滞在
10/10 (非常に良い)
Juan、Imperial
小さなお子様連れの家族旅行
2026 年 4 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy parking, clean, friendly staff
Juan
2026 年 3 月に 2 泊滞在
10/10 (非常に良い)
Rebecca
小さなお子様連れの家族旅行
2026 年 3 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Plenty of parking and close enough to walk to Disney.