Upon checkin I met Elizabeth. She was super helpful as I booked the wrong room. Didn’t realize there was a difference in two standard size beds and two queen beds. Thought they were the same but they’re not. The standard is a oversized twin, not big enough for two adults to share.
Elizabeth was very understanding, spoke to her colleague Jackie and was able to move us to a different room. Jackie made all the changes and Scott offered assistance with helping us with the change of rooms. Three great people who didn’t have to, but went out of there way to help us.
The new room was clean, and the beds were super comfortable. Will definitely book again.
Thanks again to Elizabeth, Jackie and Scott!