部屋からの景観

NH コレクションアムステルダム バルビゾン パレスの口コミ

5 out of 5

口コミ

8.8

非常に良い

評価 10 - 1006 件の口コミ中 620 件が非常に良い" "
評価 8 - 1006 件の口コミ中 247 件が良い" "
評価 6 - 1006 件の口コミ中 83 件が普通" "
評価 4 - 1006 件の口コミ中 31 件が不満" "
評価 2 - 1006 件の口コミ中 25 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

9.0/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

2/10 (非常に不満)

KAZUYA

気になった点 : スタッフとサービス
2024 年 3 月に 1 泊滞在
Daria Hanasからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Kazuya, Thank you for taking the time to share your recent experience with us. We are very sorry to hear that your stay did not meet expectations and truly apologize for this bad experience. If your time permits, we would be grateful for an opportunity to speak with you directly regarding your experience so as to ensure we take corrective action and restore your confidence in our hotel. Please let us know the best way to reach you should you be available to discuss your stay with us.We are looking forward to hearing from you. With kindest regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 (非常に良い)

YUSAKU

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very kindly staff service
2023 年 12 月に 1 泊滞在
Daria Hanasからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Yusaku,Thank you for taking the time to share your experience at NH Collection Barbizon Palace.We are pleased to read that we were able to create an unforgettable experience during your stay with us and we are proud to read that our team has exceeded your expectations.Your compliments will certainly be shared within the team.We would be honored to welcome you back to NH Collection Barbizon Palace.Kind regards,Daria HanasGuest Relations ManagerNH Collection Barbizon Palace

6/10 (普通)

Koichi

2022 年 5 月に 2 泊滞在

10/10 (非常に良い)

Brendan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 10 月に 1 泊滞在
Jordyからの返信 (投稿日 : 2021 年 11 月 5 日)
Dear guest, Wow! Thank you very much for sharing your wonderful experience with us. We highly appreciate this. We are looking forward to your next trip to Amsterdam and hope to welcome you back at NH Collection Barbizon Palace. Kind regards, Ludo de Jong General Manager NH Collection Barbizon Palace

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
セントラル駅に近く、鉄道やトラムで移動するのが便利。
2020 年 2 月に 1 泊滞在
Judithからの返信 (投稿日 : 2020 年 2 月 13 日)
Dear guest, Thank you very much for sharing your wonderful rating. We highly appreciate this. We are looking forward to welcome you back soon. Kind regards, Ludo de Jong Hotel Director NH Collection Barbizon Palace

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
特に問題ありませんでした
2019 年 12 月に 3 泊滞在
Judithからの返信 (投稿日 : 2020 年 1 月 7 日)
Dear Guest, Thank you for staying at NH Collection Barbizon Palace. We were happy to welcome you in our hotel! Hopefully we can welcome you back soon in Amsterdam! Kind regards, Judith - Management Assistant

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
アムステルダムならお勧め
駅から近く(ほぼ駅前)、ホテル内も清潔で安心した滞在が、出来ました。
2019 年 11 月に 4 泊滞在
Judithからの返信 (投稿日 : 2019 年 12 月 21 日)
Dear guest, Thank you for staying at NH Collection Barbizon Palace. We were happy to welcome you in our hotel. Hopefully we can welcome you back another time, to give you the extra ordinary feeling. Kind regards, Judith - Management Assistant

8/10 (良い)

Katsue

2019 年 10 月に 2 泊滞在

8/10 (良い)

Tomo、日本

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
朝食が美味しかった。中央駅からも近く便利だった。
2019 年 10 月に 2 泊滞在
Judith - Management Assistantからの返信 (投稿日 : 2019 年 11 月 6 日)
Dear Tomo, Thank you very much for staying at NH Collection Barbizon Palace. We were happy to welcome you in our hotel. Hopefully we can welcome you back soon. Kind regards,

10/10 (非常に良い)

toshiaki

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 3 泊滞在
Judith - Management Assistantからの返信 (投稿日 : 2019 年 10 月 29 日)
Dear Toshiaki, Thank you very much for staying at NH Collection Barbizon Palace. We were happy to welcome you in our hotel! Hopefully we can welcome you the next time you will visit Amsterdam. Kind regards,

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度
2019 年 10 月に 3 泊滞在
Judith - Management Assistantからの返信 (投稿日 : 2019 年 10 月 23 日)
Dear Guest, Thank you for staying at NH Collection Barbizon Palace. We were happy to welcome you in our hotel. Hopefully we can welcome you back soon, to give you the extra ordinary feeling. Kind regards,

8/10 (良い)

宿泊されたお客様

良かった点 : 施設のコンディションと設備、客室の快適度
アクセスとエアコンで選びました!
駅からも繁華街からも近く、部屋はモダンに改装されていてエアコンもあり快適でした。フロントの対応もフレンドリーでした。騒々しいかと心配していましたが、内側の部屋だったためか外の音は聞こえませんでした。清掃がよくないという口コミでしたが、最初の2日は完璧でした。でも、土・日はバスマットがなかったりトイレットペーパーが補填されていなかったりなんとなく雑然としていて、違いが大きいなと思いました。朝ごはんはおいしかったです。
2019 年 8 月に 4 泊滞在
Judith - Management Assistantからの返信 (投稿日 : 2019 年 9 月 18 日)
Dear guest, Thank you for staying at NH Collection Barbizon Palace. We were happy to welcome you in our hotel. Hopefully we can welcome you back soon, to give you the extra ordinary feeling again. Kind regards,

10/10 (非常に良い)

HAJIME

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
最高です!
中央駅に近いだけでなく、フロント、クロークの明るく親切な対応、そして超美味しい朝食。最高です。
2019 年 8 月に 1 泊滞在
Judith - Management Assistantからの返信 (投稿日 : 2019 年 9 月 18 日)
Dear guest, Thank you for staying at NH Collection Barbizon Palace. We were happy to welcome you in our hotel. Hopefully we can welcome you back soon, to give you the extra ordinary feeling again. Kind regards,

6/10 (普通)

M、東京

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
シャワージェルとシャンプーは必ず使う物なので、チェックインの時に渡してほしい
2019 年 8 月に 2 泊滞在
Judith - Management Assistantからの返信 (投稿日 : 2019 年 9 月 18 日)
Dear guest, Thank you for staying at NH Collection Barbizon Palace. We were happy to welcome you in our hotel. Hopefully we can welcome you back soon, to give you the extra ordinary feeling again. Kind regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
快適に過ごせました
一人旅で5泊しました。アムステルダム中央駅から徒歩直ぐのところにあるため、とても便利な場所にあります。部屋は改装されているのかとても綺麗です。気になったのは、早朝部屋を出て夕方部屋に戻ってもまだ掃除が完了していないことが何回かあったことと、Wi-Fiが室内では弱いと感じたことです。ただ、総じてホテルのスタッフの方は皆さん親切で立地も考慮して、アムステルダムにもし再び訪れることがあれば、また利用すると思います。
2019 年 8 月に 5 泊滞在
Judith - Management Assistantからの返信 (投稿日 : 2019 年 8 月 20 日)
Dear Guest, Thank you very much for taking the time to share your experience with us. We appreciate this. Indeed we are very fortunate with the location of the hotel. All the touristic attractions are easy to reach by public transport or within a few footsteps. We are looking forward to welcome you back soon in our hotel. Kind regards,

10/10 (非常に良い)

HAJIME

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
最後のロケーション
立地が最高で、アムステルダムだけで無くベルギー観光の足場としてもとても便利でした!
2019 年 8 月に 1 泊滞在
Judith - Management Assistantからの返信 (投稿日 : 2019 年 9 月 19 日)
Dear Hajime, Thank you very much for staying at NH Collection Barbizon Palace. We were happy to welcome you in our hotel. Hopefully we can welcome you back soon in our hotel. To give you the extra ordinary feeling again. Kind regards,

8/10 (良い)

T.Massan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
スタッフ対応、清潔度、食事(朝夕食)は非常に良かったです。特に、朝食はアメリカンブレックファーストでしたが、どれも非常に美味しかったです。 毎日朝食が楽しみでした。 ひとつ残念な事は、4泊しましたがルームクリーニングが2回されていませんでした。1回目は夜9時に戻ってされていなかったのでミスだと思いますが、2回目は夕方戻って来たら2つ手前の部屋の作業中だったので理由は分かりませんが作業の遅延がありました。
2019 年 8 月に 4 泊滞在
Judith - Management Assistantからの返信 (投稿日 : 2019 年 9 月 19 日)
Dear Mr. T Massan, Thank you very much for staying at NH Collection Barbizon Palace. We were happy to welcome you back in our hotel. Hopefully we can welcome you back soon, to give you the extraordinary feeling again. Kind regards,

4/10 (不満)

Minori

気になった点 : 清潔度、スタッフとサービス、客室の快適度
2回目はないかな、、、
初アムステルダムだったので1週間の宿泊、立地条件で選びましたがとにかくお部屋の清掃がダメダメでした。到着初日お風呂には髪の毛が落ちており2日目、観光から夕方前に帰ってきたら清掃されていない、、、。4日目5日目ドアに清掃してくださいのサインを朝から出して観光に出てもそれでも清掃されず!!!!!連絡すると今からしますとの事でしたが毎日朝から一日中観光に出てるので夕方お部屋に帰ってきてからはゆっくりしたいのでタオルだけもらうという日々、、、。コンシアージュや他に働いている人達はとてもナイスでしたがとにかく清掃の部分が行き届いていませんでした。お部屋も想像よりはるかに狭かったです。
2019 年 7 月に 7 泊滞在
Judith - Management Assistantからの返信 (投稿日 : 2019 年 8 月 16 日)
Dear Minori, Thank you for taking the time to share your experience with us. We deeply regret the fact that you experienced housekeeping inconveniences. This is not in line with our high standards. Your comments will be shared internally with our housekeeping department. So we can avoid this kind of situations in the near future. Hopefully you will give us a second change, so we can give you the extra ordinary feeling. Kind regards,

10/10 (非常に良い)

宿泊されたお客様

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
便利で過ごしやすかった。
2019 年 6 月に 5 泊滞在
Marlotte - Guest relationsからの返信 (投稿日 : 2019 年 7 月 5 日)
Dear guest, Thank you very much for your wonderful review. We are happy to read that you have enjoyed your stay at NH Collection Barbizon Palace. We hope to see you soon in the near future. Kind regards,

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
階段があるのにびっくりしました。 清潔感もあり、朝食もとても美味しいかったです!
2019 年 6 月に 1 泊滞在
NH Collection Barbizon Palaceからの返信 (投稿日 : 2019 年 7 月 4 日)
Dear Guest, Thank you very much for taking the time to write this review. We really appreciate this! We are happy to read that you have enjoyed your stay and most of all the breakfast! It is after all the most important meal of the day. It is funny to read that you did not expect stairs in the room. Our hotel consists of 19 17th century-old buildings with a modern part in the center. So some of our hotelrooms are situated in the old buildings, which results in the fact that our rooms have a different look and feel because of the old details. This gives you the typical old Amsterdam feeling, with little steps and in some rooms even wooden beams. We hope to welcome you back again in the near future. Kind regards, Caroline - Guest Relations

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備
ホテルは綺麗でしたが、お掃除がいまいちでした。
2019 年 6 月に 4 泊滞在
Marlotte - Guest relationsからの返信 (投稿日 : 2019 年 6 月 25 日)
Dear guest, Thank you very much for sharing your experience with us via Expedia.com. Your feedback about the cleanliness will be shared internally with our housekeeping team to make sure we will make improvements in the near future. Kind regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
中央駅 目の前
中央駅からすぐ近くなので電車やトラムの利用が便利でした。スタッフはフレンドリー部屋もきれいです。
2019 年 5 月に 2 泊滞在
Marlotte - Guest relationsからの返信 (投稿日 : 2019 年 6 月 13 日)
Dear guest, Thank you very much for rating 10 out of 10. We highly appreciate this! Your comments about the friendly staff and cleanliness will be shared internally with all of our teams. This is a great reward for their continuous hard work. We are more than happy to welcome you back in the near future at NH Collection Barbizon Palace. Kind regards,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 4 月に 4 泊滞在
Judith - Management Assistantからの返信 (投稿日 : 2019 年 5 月 9 日)
Dear guest, Thank you very much for staying at NH Collection Barbizon Palace! We were happy to welcome you in our hotel. Hopefully we can welcome you back soon, to give you the extra ordinary feeling. Kind regards,

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度
2019 年 5 月に 1 泊滞在
Judith - Management Assistantからの返信 (投稿日 : 2019 年 5 月 6 日)
Dear Guest, Thank you for staying at our hotel. We were happy to welcome you. Hopefully we can welcome you back in the near future. Kind regards,

8/10 (良い)

Benjamin

カップルで旅行
Nice Hotel, clean and smart.. service suffered at breakfast time.. nothing majorly wrong, just felt I’d overpaid for what I got.. 😞 Location is great though!
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Chad

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to be in the heart of the city.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Josh

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was great. My wife didn’t like that stairs wasn’t an option.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Sepideh

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property in a great location. Tons of great cafes, markets and stores right next door. We loved our room with the canal view. Very nice and quiet. Would stay again in a heart beat!
2024 年 5 月に 2 泊滞在
Daria Hanasからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Sepideh,Thank you so much for taking the time to share your feedback with regards to your recent stay with us at NH Collection Barbizon Palace.I am happy to read that we have been able to provide you with an extraordinary stay in Amsterdam. We constantly strive to provide our guests with the finest of facilities and services and we are delighted to hear you appreciate our efforts!Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to NH Collection Barbizon Palace in the near future for another memorable experience.Kind regards,Daria HanasGuest Relations ManagerNH Collection Barbizon Palace

2/10 (非常に不満)

Sadia

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
At check in, they charged me an extra amount per night. When I questioned it, the manager said: "it happens commonly" that the customer books a certain rate with Expedia, and the hotel charges a higher rate. Instead of trying to figure out why there was a discrepancy, they said they could not do anything, that I should call Expedia. So I called Expedia, Expedia called them and emailed them but they persisted in their stance. Then I emailed the hotel manager the following day. Eventually, they understood what I was pointing out and gave me money back. I would not stay here again.
2024 年 5 月に 3 泊滞在
Daria Hanasからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Sadia,Thank you for taking the time to share your recent experience with us. I sincerely apologize that your stay with us got off to a bad start and we haven’t met your expectations in a number of areas. This is most definitely not exemplary of a stay at NH Collection Barbizon Palace.You may rest assured that we continuously introduce corrective and preventative measures through our extensive and on-going training programs based on our guests’ feedback. Thank you again for sharing your experiences with us and we hope you will give us a second chance and welcome you again at NH Collection Barbizon Palace.Kind regards,Daria HanasGuest Relations ManagerNH Collection Barbizon Palace

10/10 (非常に良い)

Ricardo

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, friendly staff, nice room.
2024 年 4 月に 5 泊滞在
Erik Kiers からの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Ricardo, Thank you for taking the time to share your recent experience with us. I am happy to read that we have been able to provide you with an extraordinary stay in Amsterdam.Thank you for mentioning our location and room. Your kind words about our staff are much appreciated and will definitely be shared with our team. We would like to thank you for sharing your experience with us and we hope to welcome you back to NH Collection Barbizon Palace in the near future. With kind regards, Erik KiersGeneral ManagerNH Collection Barbizon Palace

6/10 (普通)

Averill

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Liked everything. But the room I was assigned was very noisy. I can totally hear all the conversations and screaming kids next door. Room walls appear to be thin. Also a holiday weekend so I cannot get reassigned if I wanted to. Otherwise, 5 stars.
2024 年 4 月に 4 泊滞在
Erik Kiers からの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Averill,It was our greatest pleasure having you as one of our guests. Thank you so much for taking the time to share your feedback with regards to your recent stay with us at NH Collection Barbizon Palace.I truly apologize for the inconveniences that you experienced during your stay and regret that it did not meet with your expectations.We would like to ask you to contact us so that we can continue to respond to this.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.With kind regards, Erik KiersGeneral ManagerNH Collection Barbizon Palace

10/10 (非常に良い)

Vania

The hotel is in a very good location , next to the center ,- the stores and red light . You can walk to the train station and downtown.
2024 年 4 月に 3 泊滞在
Erik Kiersからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Vania,Thank you for choosing NH Collection Barbizon Palace as you last stay and also we appreciate you taking the time to share your experience with us. We are delighted to hear that you enjoyed the city of Amsterdam and the central location of our hotel. Thank you again for choosing NH Collection Barbizon Palace and we are looking to welcoming you back again in the near future.With best regards,Erik Kiers,General ManagerNH Collection Barbizon Palace

6/10 (普通)

Shannen

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
Our room was too small with bed, sofa bed and cot, there was no walking space. A bigger room would have been nice if kindly offered as we spent a lot of time in there due to the rainy weather. I did say we came to celebrate my 30th birthday which was 2 weeks prior but nothing special was done / no room upgrade. Horrible view outside window. Lots of draft in room from Juliet balcony making it cold for baby. Would be good if staff could bring up food deliveries from UberEats like other local hotels in area as our room was a long walk to the lifts.
2024 年 4 月に 3 泊滞在
Erik Kiers からの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Shannen, Thank you so much for taking the time to share your feedback with regards to your recent stay with us at NH Collection Barbizon Palace. I truly apologize for the inconveniences that you experienced during your stay and regret that your stay did not meet with your expectations. We would like to thank you for your comments regarding the areas we should improve on.We would like to ask you to contact us so that we can continue to respond to this.We really hope that you give us another chance to show you all the improvements done and change the perception of your experience. With kind regards, Erik KiersGeneral ManagerNH Collection Barbizon Palace

10/10 (非常に良い)

Lauren

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel, polite and helpful staff and very clean. Really good location, a few minutes walk from the train station and main shopping areas. Very convenient. Enjoyed my stay very much
2024 年 4 月に 3 泊滞在
Erik Kiersからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Lauren,Thank you for the trust given to our hotel while choosing us for your stay at the NH Collection Barbizon Palace. It was our greatest pleasure having you as one of our guests. I am happy to read that we have been able to provide you with an extraordinary stay in Amsterdam. Your kind words about our staff are much appreciated and will definitely be shared with our team. We constantly strive to provide our guests with the finest of facilities and services and we are delighted to hear you appreciate our efforts!On behalf of the entire team, we would be honored to welcome you back again.With kind regards, Erik KiersGeneral ManagerNH Collection Barbizon Palace

10/10 (非常に良い)

Simon James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic hotel
2024 年 3 月に 1 泊滞在
Daria Hanasからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Simon James,Thank you so much for taking the time to share your feedback with regards to your recent stay with us at NH Collection Barbizon Palace.Thank you very much for rating us a 5 out of 5. It makes us very happy and proud to hear that you had a great stay and enjoyed our services. We constantly strive to provide our guests with the finest of facilities and services and we are delighted to hear you appreciate our efforts!It would be our pleasure to welcome you back again in NH Collection Barbizon Palace.Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 (非常に良い)

Ada Iris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel limpio, cómodo y con excelente ubicación, con personal muy amable.
2024 年 3 月に 2 泊滞在
Ludo de Jong からの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Ada Iris, Thank you for taking the time to share your recent experience with us. It was our greatest pleasure having you as one of our guests. We are delighted to be informed that you were satisfied with the provided service in NH Collection Barbizon Palace. Your kind words about our staff are much appreciated and will definitely be shared with our team. It makes us very happy and proud to hear that you had a great stay and enjoyed our location. We constantly strive to provide our guests with the finest of facilities and services and we are delighted to hear you appreciate our efforts!On behalf of the entire team, we would be honored to welcome you back again.With kind regards, Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 (非常に良い)

Nancy

2024 年 3 月に 1 泊滞在
Daria Hanasからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Nancy,Thank you for taking the time to share your recent experience with us. Thank you very much for rating us a 5 out of 5. We are delighted to be informed that you were satisfied with the provided service in NH Collection Barbizon Palace.It would be our pleasure to welcome you back again in NH Collection Barbizon Palace.Kind regards,Daria HanasGuest Relations ManagerNH Collection Barbizon Palace

10/10 (非常に良い)

Shosh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very good location.
2024 年 3 月に 3 泊滞在
Daria Hanasからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Shosh,Thank you for the trust given to our hotel while choosing us for your stay at the NH Collection Barbizon Palace.We are very happy that you enjoyed the central location of NH Collection Barbizon Palace, we are very grateful for such positive feedback. We hope we may welcome you back in Amsterdam in the future.With kind regards, Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 (非常に良い)

Gareth

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent stay.
2024 年 2 月に 1 泊滞在
Daria Hanasからの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Gareth, We appreciate you taking the time to provide us with such candid feedback of your stay while staying with us at NH Collection Barbizon PalaceWe are happy to read that we have been able to provide you with an extraordinary stay in Amsterdam.We constantly strive to provide our guests with the finest of facilities and services and we are delighted to hear you appreciate our efforts!We are all looking forward to welcome you again in our hotel.With kindest regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 (非常に良い)

Rai

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was fantastic, could not fault it
2024 年 2 月に 1 泊滞在
Daria Hanasからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Mr. Singh,Thank you for the trust given to our hotel while choosing us for your stay at the NH Collection Barbizon PalaceIt makes us very happy and proud to hear that you had a great stay and enjoyed your experience with us, we constantly strive to provide our guests with the finest of facilities and services and we are delighted to hear you appreciate our efforts!It would be our pleasure to welcome you back again in NH Collection Barbizon Palace.Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 (非常に良い)

Naseem、Windsor

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Daria Hanasからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Naseem Ullah,We would like to thank you very much for sharing your experience here on Expedia.com.Thank you very much for rating us a 5 out of 5, it is a great pleasure to read that you enjoyed your stay in NH Barbizon Palace. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 (非常に良い)

Christina

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent property, courteous staff, great location, would absolutely stay here again.
2024 年 2 月に 4 泊滞在
Daria Hanasからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Ms. Ayres, Thank you for your positive feedback!We are are truly grateful for your kind words about our excellent property, courteous staffs and great location. Your feed back is invaluable, and we will ensure it is shared with our team.It would be an honor to have you stay with us again, and we're looking forward to the opportunity to welcome you back in the future!Sincerely,Ludo de JongGeneral Manager NH Collection Barbizon Palace

10/10 (非常に良い)

Carmel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fabulous hotel, walking distance to everything. Staff are polite and helpful, even providing an umbrella when it was raining. Breakfast was well worth it, with lots of choice and even a glass of prosecco if you fancied it.
2024 年 2 月に 2 泊滞在
Daria Hanasからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Ms. Churchman,What an honor to see such a positive review, thank you for your feedback!We are delighted to read that you enjoyed your stay with us, especially our hotel staff and breakfast. Please be ensured that your kind words will be shared with the whole team. We are looking forward to welcoming you back at NH Collection Barbizon Palace.Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

6/10 (普通)

Ed

2024 年 2 月に 3 泊滞在
Daria Hanasからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Ed,Thank you for taking the time to share with us your feedback about your recent stay at NH Collection Barbizon Palace. We are very sorry to see that your stay did not meet expectations and truly apologize for this bad experience. In order to ensure that this matter is thoroughly investigated and that we can take the right actions to improve our service, we would appreciate it if you could contact us.We really hope that you give us another chance to show you all the improvements done and change the perception of your experience. Kind regards,Ludo de Jong General ManagerNH Collection Barbizon Palace

8/10 (良い)

Wesley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Daria Hanasからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Wesley,We truly appreciate you taking your time to rate us here on Expedia.com. Looking at the rating, we are happy to see that you enjoyed your stay with us! Thank you for the feedback and if you ever plan to visit Amsterdam again, we would be delighted to welcome you back at NH Collection Barbizon Palace.Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 (非常に良い)

danielle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Alles top
2024 年 2 月に 1 泊滞在
Daria Hanasからの返信 (投稿日 : 2024 年 2 月 20 日)
Geachte Danielle,Dank u dat u de tijd heeft genomen om uw recente ervaring te delen via ons gasttevredenheidsonderzoek. We waarderen uw feedback en zijn verheugd te lezen dat u genoten heeft van uw verblijf, en we aan uw verwachtingen hebben voldaan. Uw feedback is gedeeld met het team zodat we hen blijvend kunnen inspireren en motiveren om uitzonderlijke gast service te leveren. Dank u dat u er voor kiest om bij ons te verblijven. We kijken uit naar de volgende mogelijkheid om u weer te verwelkomen in de nabije toekomst. Met vriendelijke groet, Ludo de JongGeneral ManagerNH Collection Barbizon Palace

8/10 (良い)

Giuseppe

2024 年 2 月に 1 泊滞在
Daria Hanasからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Giuseppe, Thank you for taking the time to share your recent experience with us on Expedia.com.We appreciate your feedback and looking at the rating, we are delighted to learn that you were satisfied with your stay. Thank you for choosing to stay with us and we are looking forward to an opportunity to welcome you back in the near future.Best regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 (非常に良い)

Alexander

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice stay. Noisy outside, because of number of pubs. Baby bed was something that we reminded a couple of times to be assembled.
2024 年 2 月に 2 泊滞在
Daria Hanasからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Alexander,Thank you for sharing your experience with us on here on Expedia.com.We are delighted to see that you gave us a maximum rating and that overall you enjoyed your stay with us! However, please accept our apologies that you experienced with the noise and problems with assembling the baby bed. We are truly grateful for your feedback and it has been already shared with the departments involved. We are looking forward to welcoming you back at NH Collection Barbizon Palace in the near future. Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

8/10 (良い)

yasemen

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Daria Hanasからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Guest,We would like to thank you very much for sharing your experience here on Expedia.com.We are very happy that you enjoyed your stay in NH Collection Barbizon Palace. We hope we may welcome you back in Amsterdam in the future.Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace

10/10 (非常に良い)

Geoffrey

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great restaurant for breakfast Nice meeting facilities
2024 年 2 月に 3 泊滞在
Daria Hanasからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Guest,Thank you for taking the time to share your feedback with us. It is a great pleasure to see that you were satisfied with our breakfast and the hotel facilities. We always strive to deliver the best experience to our guests and we are glad to see that your stay at NH Collection Barbizon Palace was up to your expectations. We are looking forward to welcoming you back at NH Collection Barbizon Palace. Kind regards,Ludo de JongGeneral ManagerNH Collection Barbizon Palace