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Hotel City Castle Prime

3.0 star property
Multilingual staff welcome travelers at this comfortable Amritsar hotel, where thoughtful amenities include convenient luggage storage for hassle-free exploration

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Hotel City Castle Prime in central Amritsar offers practical comforts for easier travel. Guests can arrange airport pick-up, use dry cleaning services, and enjoy an English breakfast. The hotel provides WiFi, a café for coffee breaks, and complimentary newspapers.

Reviews

4.8 out of 10

Popular amenities

  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Laundry

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Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately INR 200 for adults and INR 100 for children
  • Airport shuttle fee: INR 1000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: INR 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit

Frequently asked questions

Is Hotel City Castle Prime pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel City Castle Prime?

Check-in start time: 1:00 PM; Check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel City Castle Prime?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Does Hotel City Castle Prime provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs on request.

Where is Hotel City Castle Prime located?

Located in the heart of Amritsar, this hotel is within 1 mi (2 km) of Hall Bazaar and Golden Temple. Partition Museum and Saragrahi Memorial Gurudwara are also within 15 minutes. Amritsar Junction Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

4.8

4.8

Cleanliness

4.8

Amenities

4.8

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

Reviews

Verified

10/10 Excellent

Param

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is literally 15 mins drive from the airport so very convenient whether coming or going. It's about 5 mins to drive into the central Golden Temple area. The reception area is large and comfortable and a surprisingly pleasant place to sit for a hotel reception area, The staff were v good. The rooms are very good and spacious although the toiletries in the bathroom were good, Highlight was the food,Along with this, some special service is available in the hotel. Enjoyed by stopping there.
Stayed 1 night in Jun 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend to everyone , worst place to stay
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst customer service ever , would not recommend to anyone.
Stayed 3 nights in Nov 2019