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ホテル ナイルズの口コミ

2.5 out of 5
ホテル ナイルズ
304 S Main St, Alturas, CA

口コミ

8.2

とても良い

評価 10 - 203 件の口コミ中 96 件が非常に良い" "
評価 8 - 203 件の口コミ中 64 件が良い" "
評価 6 - 203 件の口コミ中 20 件が普通" "
評価 4 - 203 件の口コミ中 11 件が不満" "
評価 2 - 203 件の口コミ中 12 件が非常に不満" "

8.8/10

清潔度

8.6/10

スタッフとサービス

7.8/10

設備とサービス

8.0/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Brent、normandy park

2024 年 4 月に 1 泊滞在

8/10 (良い)

Ace

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great staff wonderful people. Not a lot of bells and whistles!! But nice!!
2023 年 12 月に 2 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 12 月 12 日)
Thank you Ace for taking the time to share this great review. We really appreciate it.

8/10 (良い)

Sandra

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
Lovely old hotel with themed rooms. Just a bit too much decoration for my taste. Really appreciated this hotel in this small town. Good food too.
2023 年 9 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 12 月 12 日)
Thank you Sandra for your valuable feedback. We are happy that you had a positive experience. Again thank you for sharing.

10/10 (非常に良い)

William

良かった点 : 清潔度、スタッフとサービス、客室の快適度
A visit to the past
No TV, bar /restaurant closed Sunday. No breakfast just coffee & muffin. It is very historic & interest
2023 年 11 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 11 月 7 日)
Thank you William for taking the time to give us a 10 out of 10. We really appreciate your honesty.

8/10 (良い)

Halley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very pleased!
Excellent service both checking in and at the bar getting food. Room was clean and the bed was very comfy. Definitely will return!
2023 年 10 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 10 月 28 日)
We are very grateful for this outstanding review Halley. Thank you so much for taking the time to share. We look forward to seeing you again.

10/10 (非常に良い)

Ashley

家族旅行
良かった点 : 清潔度、スタッフとサービス
Cute and quiet
Cute historic hotel. We got in late and only stayed for one night. Loved the character of the place. It was nice that they offered a free coffee and pastry.
2023 年 10 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 11 月 7 日)
It's always a pleasure to know we are doing a great job. So thank you Ashley for taking the time to give us a rating and sharing. We appreciate it.

4/10 (不満)

Christopher

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Not worth the price.
100 y/o historic hotels, no updates, no TV. Room door was jamming, window A/C, barely cooling down the room. Not worth the price.
2023 年 8 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 10 月 23 日)
Dear Christopher, Thank you for taking the time to share your experience. We're sorry to hear that your visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.

10/10 (非常に良い)

Gregory

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I love these old timey boutique hotels!
2023 年 10 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 10 月 17 日)
Thank you for taking the time to share and give us a five star review. We hope to be seeing you again soon Gregory.

10/10 (非常に良い)

Lynne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great updating of an older building.
Staff was wonderful. Room and bathroom clean. In the center of town. Breakfast coffee and pastry fabulous!!! Highly recommend.
2023 年 10 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Lynne, we appreciate you taking the time to let us know about your fabulous experience. We look forward to working with you in the future!

10/10 (非常に良い)

Edward

2023 年 10 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 11 月 7 日)
Edward, we are happy to see you were pleased with the Niles. So thank you for giving us a perfect score.

10/10 (非常に良い)

JEFFREY、Reno

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A unique and historic hotel, and genuinely old. Loads of character but if you want everything looking new, forget it. It has modern amenities added and everything works. The hard working staff was friendly. I enjoyed having an old-fashioned claw foot bathtub that I could fit in and enjoy a bath after a long day of travel.
2023 年 10 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 10 月 17 日)
Thank you Jeffrey. We're thrilled that you were satisfied with our services and your stay. Your feedback is much appreciated, and we hope to see you back again soon!

10/10 (非常に良い)

catherine

カップルで旅行
良かった点 : スタッフとサービス
Ended up not staying but they were wonderful about the last minute cancelation. Good service
2023 年 10 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 10 月 9 日)
Thank you Catherine for leaving us this kind review. We are glad we could accommodate your needs.

10/10 (非常に良い)

Yvette

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Charming hotel. Old but clean! Waaaaayyyyy Better than a typical modern hotel. This is a must stay if you like charm!
2023 年 10 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 10 月 9 日)
Yvette, you are very kind to leave us this fantastic review. We are very thankful. Thank you very much and we look forward to seeing you again.

8/10 (良い)

Andrew、Seattle

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff. Beautiful historic architecture. Food and drink on site,
2023 年 8 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 9 月 19 日)
It's very nice of you to take the time to share Andrew. We appreciate it. Thank you

10/10 (非常に良い)

kyle

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff really helped me out.
2023 年 9 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 9 月 19 日)
Thank you Kyle for taking the time to leave us this 5-star review. We appreciate it very much and are always happy to help.

10/10 (非常に良い)

Jana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place is so unique and has a great old-timey feel. Easy checkin, even at 4 am. And somehow it is the same price as the other conventional, depressing motels in the area. Definitely the best place to stay in Alturas.
2023 年 9 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 9 月 12 日)
Many thanks for the 5-star rating Jana. We are so glad to hear you were pleased. Your feedback is greatly appreciated. Thank you for choosing the Niles Hotel. We hope to see you again!

10/10 (非常に良い)

Xuan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Historical landmark. Well perserved.
2023 年 9 月に 1 泊滞在
Niles Hotelからの返信 (投稿日 : 2023 年 9 月 12 日)
Thank you for taking the time to share your experience Xuan. We thank you for the 5-star rating. We hope you will visit us again.

2/10 (非常に不満)

Weldon

2023 年 9 月に 1 泊滞在
Niles Hotelからの返信 (投稿日 : 2023 年 9 月 12 日)
We are sorry to hear you didn't enjoy our establishment. Thank you for taking the time to share. We do hope you will give us another chance.

6/10 (普通)

Mauri

カップルで旅行
気になった点 : 施設のコンディションと設備
Checkin clerk, Raeleen, was welcoming and informative. hotel’s dining area was good, clean and friendly. This morning’s cashier was crabby and unwelcoming. Day-old pastries would have been good if she had offered to heat them. Ended up tossing my turnover.
2023 年 9 月に 1 泊滞在
Niles Hotelからの返信 (投稿日 : 2023 年 9 月 12 日)
We appreciate your kind comments about Realeen, Mauri. Apologies for the cashier and thank you for bringing this to our attention. We thank you for you feedback, as it helps us to improve and ensure a better experience for your next time.

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 9 月 5 日)
We are so happy to hear you had a great experience James. Thank you very much and we hope to be seeing you again.

2/10 (非常に不満)

Kimberly

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They weren’t at the desk and being rude a little
2023 年 8 月に 2 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 8 月 8 日)
Good afternoon Kimberly, we apologize for any inconvenience or frustration you may have experienced. Thank you for sharing.

10/10 (非常に良い)

press、Boise

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved our stay! It's obvious they care about their hotel!
2023 年 7 月に 1 泊滞在
Hotel Niles からの返信 (投稿日 : 2023 年 8 月 3 日)
Hey there! We take pride in our historic building and try our best to care for and maintain it as best as we can. We are glad you enjoyed your stay and look forward to having you again!

10/10 (非常に良い)

Hector

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
This place exceeded our expectations and made our stay really enjoyable. It's a historical building in town and kept in decent shape even after so many years. Staff made it enjoyable and loved the complimentary Starbucks coffee and pastry that came with it. Would love to come back again next year and stay a little longer. Extra bed and mini fridge options where a nice plus :)
2023 年 7 月に 1 泊滞在
Hotel Niles からの返信 (投稿日 : 2023 年 7 月 31 日)
Hey Hector! Thank you so much for leaving us such a kind review. We appreciate your feedback and are glad you enjoyed your stay at the Niles Hotel. We look forward to having you again!

10/10 (非常に良い)

Michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This was a really nice change from the normal hotels we stay in. A beautiful historic hotel in fantastic condition. We loved our stay here.
2023 年 7 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 7 月 30 日)
We are very grateful that you took the time to leave us this fantastic review! We really appreciate you. Thank you and we look forward to seeing you again.

10/10 (非常に良い)

Stacy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I encourage anyone to stay here!! The staff is amazing. Bring a Keurig if you like coffee and they did offer a mini fridge in your room for only $10 the entire stay. Wi-Fi wasn’t working for me, but I managed. Most of the rooms have no tv, encouraging to go out and meet new friends. A must stay if traveling to or through Alturas Ca.
2023 年 7 月に 3 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 7 月 22 日)
Hey Stacy,Thank you so much for leaving this kind review. We are glad to hear you had such a great stay at our hotel. We look forward to seeing you soon.

10/10 (非常に良い)

Floyd

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 3 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 7 月 23 日)
Thank you for taking time to leave a 5-star review. Your feedback is greatly appreciated. Thank you for choosing the Niles Hotel.

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very
2023 年 7 月に 2 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 7 月 20 日)
Hey Michael, Thank you so much for leaving us this kind review. We appreciate your feedback.

6/10 (普通)

Connie

良かった点 : 清潔度、スタッフとサービス
Quaint older hotel with fun antique decor. Clean. Good location. Room was above saloon and noisy, spotty internet service.
2023 年 7 月に 2 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 7 月 18 日)
Hey Connie, thank you for leaving us this kind review. We appreciate your feedback.

10/10 (非常に良い)

Nicole

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Really cool old hotel with a lot of history. The staff are lovely. I enjoyed a pizza at the saloon with live music. Highly recommend.
2023 年 7 月に 1 泊滞在
Hotel Niles からの返信 (投稿日 : 2023 年 7 月 18 日)
Hey Nicole, thank you so much for leaving us this feedback. We look forward to having you again!

10/10 (非常に良い)

Amalia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A hidden gem. A really lovely and charming place.
2023 年 7 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 7 月 30 日)
Thank you for your positive rating. We are very happy to see that you had a 5-star experience! Again thank you and hope to see you again soon.

10/10 (非常に良い)

william

2023 年 7 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 7 月 11 日)
Hey William,Thank you for leaving us this review! We appreciate the feedback.

6/10 (普通)

David

家族旅行
気になった点 : スタッフとサービス
Couldn't find registration door. Went in an open door and had to wander around the place to end up at registration in another room where soft drinks were sold.
2023 年 7 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 7 月 11 日)
Hey David, We are sorry for the inconvenience. We hope the rest of your stay was comfortable. Thank you for the feedback, we appreciate it.

8/10 (良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Historic hotel in Alturas, CA. Go to the coffee shop to check in. There is a convenience fee to use a credit card but you can pay cash too. The Roadhouse restaurant has great food and great staff, good prices too. The decor is great with historical pictures and items. Bedding, bath, etc., all modern and nice. Glad we stayed here.
2023 年 7 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 7 月 11 日)
Hey Michael,Thank you for leaving this kind review. We hope you had a great stay at Hotel Niles. We look forward to having you back soon.

4/10 (不満)

John

良かった点 : 清潔度
I liked the old building.. Under staffed
2023 年 6 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 7 月 6 日)
Hey John, Thank you for the honest review. We deeply apologize for the inconvenience that our staffing issue may have caused you during your stay. The summer season is extremely busy for us. We plan on addressing this issue for the future.

10/10 (非常に良い)

Heather

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing historic hotel
We loved this hotel. The atmosphere was really cool. The beds were comfortable and the rooms were clean. We loved the then wing in our rooms and the hotel was beautiful. The staff in the coffee shop were really friendly and so was the bartender in the saloon. I would highly recommend staying here.
2023 年 6 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 6 月 27 日)
Thank you for sharing with us and the community this outstanding review, Heather. We are glad you enjoyed your stay and hope to see you again soon!

10/10 (非常に良い)

Ateyla

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Really cool spot. It’s over a 100 years old and still looks Pretty good. Stayed in there fisherman room and loved it. Just about everything in town is closed on Sundays just FYI
Hotel Nilesからの返信 (投稿日 : 2023 年 6 月 27 日)
Thank you so much for your positive rating! We appreciate you taking the time to leave us this review. Again thank you Ateyla.

10/10 (非常に良い)

michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 6 月 13 日)
We really appreciate you taking the time to share your excellent rating with us. We hope to see you again soon! Thank you Michael

10/10 (非常に良い)

Gilda

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 5 月 26 日)
Thank you so much for taking the time to share your excellent rating with us. We look forward to seeing you again soon!

2/10 (非常に不満)

Barbara

出張
良かった点 : 清潔度
気になった点 : スタッフとサービス
There was no TV in the room. For that amount of money and no TV?
2023 年 4 月に 1 泊滞在
Hotel Nilesからの返信 (投稿日 : 2023 年 5 月 2 日)
Thank you for taking the time to share your experience. We are sorry you were unpleased with your stay.

10/10 (非常に良い)

Lynda

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was the whole package. A wonderful stay. Will plan another stay in the future. The food was fantastic! The staff very friendly and accommodating. Our room was very cozy! Loved it all! Lots of history in the hotel.
2023 年 3 月に 1 泊滞在
Niles Hotelからの返信 (投稿日 : 2023 年 3 月 24 日)
The Niles staff Thank you for the fantastic review. We really appreciate your business and helping to share the word about the Niles Hotel. We are so glad to hear that you enjoyed your stay. Thank you and we look forward to seeing you again.

10/10 (非常に良い)

Michael

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
Nilesからの返信 (投稿日 : 2022 年 12 月 6 日)
Thank you for your review. We are happy you had a great experience and hopefully look forward to seeing you again.

8/10 (良い)

Emilie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was in excellent shape for an old building. Very charming decor throughout. The beds in our room were comfortable but the comforters were really dirty, especially the pillow shams, but the sheets were clean and soft. The room decor was a super cute beach theme but really dusty. During the night it was pretty quiet. There were banging noises from at least 7 to around 9 or 10 but luckily it didn't go on all night. Maybe noise from the saloon? Sounded like someone was moving furniture and hitting the walls. The hall light shone in the room all night from the transom window over the door. I noticed that most of the other rooms had a curtain on those windows. We were fine without the TV. The soaps and shampoo provided were good quality. We would stay here again!
Nilesからの返信 (投稿日 : 2022 年 11 月 29 日)
Thank you for taking the time to let us know about your experience. Your feedback is appreciated and helps us do better. We are looking into this and hope to resolve it promptly. We are happy to hear you enjoyed your stay and look forward to seeing you in the future.

8/10 (良い)

Walt

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

8/10 (良い)

Suanne

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Like unique hotels off the beaten path? Go here.
This hotel is a miracle, I love the fact that it exists! I can forgive most of the problems I had since I am not sure how it has survived, I am just glad it did. We had the fishing suite which was charming. Lucky we get up early, so the sound of the radio from the coffee shop below wasn’t a problem.
2022 年 10 月に 1 泊滞在
Niles Hotelからの返信 (投稿日 : 2022 年 10 月 28 日)
thank you for your feed back, we appreciate it very much!

10/10 (非常に良い)

Aaron

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel Niles is a step back in history! The historic building has been preserved well and the antiques and decorations are original or brought in to match the period. WiFi is available, but no TV's which is just how I like it. Alturas is a beautiful landscape and the town is wonderful. The staff of the Niles is top notch, the food downstairs was fabulous and I can't wait to be back in Alturas for another stay at the Hotel Niles!
2022 年 10 月に 1 泊滞在
Nilesからの返信 (投稿日 : 2022 年 10 月 26 日)
Thank you. We look forward to seeing you in the future.

6/10 (普通)

Scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 10 月に 1 泊滞在
Nilesからの返信 (投稿日 : 2022 年 10 月 26 日)
Thank you

10/10 (非常に良い)

William

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The history of the building and that the owners have kept it vintage!!
2022 年 10 月に 1 泊滞在
Nilesからの返信 (投稿日 : 2022 年 10 月 26 日)
We thank you, and look forward to you staying with us in the future.

10/10 (非常に良い)

Julie

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I always stay at this location when I visit Alturas.
2022 年 10 月に 1 泊滞在
Nilesからの返信 (投稿日 : 2022 年 10 月 26 日)
We really appreciate it. Looking forward to seeing you again. Thank you

8/10 (良い)

Melissa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
If you want white bread, go find a motel 6. If you’re looking for cool and historical, this place is wonderful. Yes there are some creaks, but thank you to the owners for preserving this awesome building. Back rooms are quiet, sheets and towels super soft.
2022 年 10 月に 1 泊滞在
Niles hotel からの返信 (投稿日 : 2022 年 10 月 16 日)
So glad you had a wonderful stay. Thank you so much have a wonderful day Niles Hotel

4/10 (不満)

James

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Large old hotel but needs more remodeling. The room had strong odor of cleaning products. Was unable to adjust heater. Tub shower needed to be replaced. Staff were very pleasant but did not know schedules for restaurant and breakfast room. On a positive side, food in restaurant was excellent and generous. Could not stay for breakfast as they did not open until 9:00
2022 年 9 月に 1 泊滞在
Niles Hotel からの返信 (投稿日 : 2022 年 9 月 28 日)
Thank you. We are happy you had a great experience in our dining room. Our Niles Hotel is a historic piece of history. Our goal is to keep its Rustic look going meanwhile offering a clean comfortable stay.