Unfortunately the check-in experience here left something to be desired. The person who works the front desk also tends bar and seemed annoyed by my asking about using the spa (it closed before the time stated in Expedia, I asked for an exception and was really chill about it). She left me standing at the front desk for 15 mins only to return to tell me she couldn't help me any further because the bar was busy (I didn't ask for anything complex, just if she or someone could make a call).
I was at the hotel on a special trip and asked nicely if there was anything she could do. I've never met someone at a hotel check-in who cared so little, and went out of her way to mock my waiting there. I didn't want a conflict, and I recognize I asked a favour.
It made me feel bad so I won't be returning.
Jennifer
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Sofie
家族旅行, 小さなお子様連れの家族旅行
2025 年 7 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really loved the spa and the property. Food was good. Only thing is the lake on the property was full of trash, probably not the hotels fault but if it's their property it is something to be addressed since there was water life living in the habitat.
Sofie
2025 年 7 月に 1 泊滞在
6/10 (普通)
Sasha
家族旅行
2025 年 7 月 4 日
良かった点 : 清潔度
This is a beautiful old property, but understaffed and mostly vacant when we were there. The rooms are huge, a bit dated, but comfortable overall for our family. The hotel seems to cater to large wedding events, but when we were there it was quiet.
Sasha
2025 年 6 月に 1 泊滞在
2/10 (非常に不満)
Dionne
2025 年 7 月 1 日
Dionne
2025 年 6 月に 2 泊滞在
10/10 (非常に良い)
Andriy
家族旅行
2025 年 5 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place with character.
Andriy
2025 年 5 月に 3 泊滞在
10/10 (非常に良い)
Dawn
家族旅行
2025 年 4 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Inglewood House worth a stay
I really enjoyed my stay here. I was with a family member and the staff who checked us in was lovely. She took time to tell us what was available and let us take our time looking at the menu as we have certain dietary requirements. We had a great stay.
Dawn
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
Nicola
2025 年 3 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nicola
2025 年 3 月に 1 泊滞在
8/10 (良い)
Alexander
出張, カップルで旅行
2025 年 3 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was handy for the reason we were there the spa facilities made it more appealing.
Alexander
2025 年 3 月に 1 泊滞在
8/10 (良い)
Graeme
2025 年 2 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely hotel and room. Service really good. Pitty about the laundry truck arriving at 6.20am to load and unload for an hour right outside our room window
Graeme
2025 年 2 月に 1 泊滞在
6/10 (普通)
Mark
家族旅行
2025 年 2 月 16 日
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Not satisfied 😕
Overall stay was nice, however when cooking for our family the fire alarm went off 5 times. Causing fear and alarm due to the fan of the cooker not woking so no ventilation. The radiator fell off the wall when trying to turn the heating on... not to mention my 6 year old daughter running into the sitting room with a small bag with paraphernalia inside along side a mirror with white residue all over it. But the beds were comfy n kids loved the hotub.
Mark
2025 年 2 月に 1 泊滞在
10/10 (非常に良い)
Joan
2025 年 2 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel
Lovely hotel. Fantastic food. Very reasonable prices
Joan
2025 年 2 月に 1 泊滞在
10/10 (非常に良い)
Andrew
2024 年 12 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quick break
Lovely place in a nice quiet location. Staff are friendly and helpful.
Andrew
2024 年 12 月に 1 泊滞在
10/10 (非常に良い)
Michelle
2024 年 12 月 6 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Stunning staff amazing welcoming & great price 💙
Amazing we had been away on mimi moon & booked hotel last minute the staff amazing upgraded us. Welcoming attentive just a lovely warm feeling will definitely be back. Wish we had spent all our mini moon here. ❤️
Michelle
2024 年 12 月に 1 泊滞在
6/10 (普通)
Dawn
2024 年 11 月 22 日
良かった点 : スタッフとサービス
Lovely stay, would have preferred a room
We stayed in a pod which we hadn’t realised we had booked. It was warm and comfortable but not sure I would pay £100 to stay again. Staff were so nice, very warm, friendly and professional, the main hotel is absolutely stunning with a beautiful lounge with an open fire.
Dawn
2024 年 11 月に 1 泊滞在
2/10 (非常に不満)
Fernanda、Berkhamsted
2024 年 11 月 20 日
Fernanda
2024 年 10 月に 1 泊滞在
8/10 (良い)
mark
出張
2024 年 11 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay
I stayed here one night and stayed in one of the pods. It was very clean and comfortable. I ate in the restaurants and the food and service was great. Definitely recommend
mark
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Robert
2024 年 11 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Recommended stat
Excellent facilities and food was top class
Robert
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Richard
出張
2024 年 11 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Richard
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Robert
2024 年 11 月 7 日
Need bigger signs for lodges / cabins
Robert
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Ian
2024 年 10 月 23 日
Ian
2024 年 10 月に 2 泊滞在
10/10 (非常に良い)
Dan
家族旅行, グループ旅行
2024 年 10 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What an amazing place....well worth the price difference to upgrade to a junior suite
Dan
2024 年 10 月に 1 泊滞在
10/10 (非常に良い)
beverley
2024 年 10 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Brilliant
Absolutely 5 stars from us apart from some aspects of the restaurant,waiting staff in the evening fantastic,chef would not accommodate a small change to a meal .morning staff lovely apart from lady in black Bandana,really didn't want to be there and it showed ,one guy asked for 2 eggs and she bluntly told him NO , constantly huffing and puffing,this was the only part that let this place down.The guy on reception was fantastic .