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サンライズ アレックス アベニュー ホテルの口コミ

5 out of 5
サンライズ アレックス アベニュー ホテル
Cornish Road, Roushdy, Alexandria

口コミ

9.0

とても素晴らしい

評価 10 - 283 件の口コミ中 177 件が非常に良い" "
評価 8 - 283 件の口コミ中 70 件が良い" "
評価 6 - 283 件の口コミ中 18 件が普通" "
評価 4 - 283 件の口コミ中 9 件が不満" "
評価 2 - 283 件の口コミ中 9 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.8/10

設備とサービス

8.6/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Tetsuya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 3 月に 4 泊滞在
Guest Experience centerからの返信 (投稿日 : 2023 年 3 月 22 日)
Dear Tetsuya, The SUNRISE Alex Avenue Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management.

10/10 (非常に良い)

Marian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
Guest Experience Centerからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Marian, Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and we're glad to see that you enjoyed your stay. If you have any additional comments or suggestions, we would love to hear them. Thank you for choosing SUNRISE Alex Avenue Hotel, We hope to see you again soon!Best regards, Hotel Management.

8/10 (良い)

WAEL

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great venue with a nice beach! Menna in the reception desk was very helpful. Nashwa was very attentive to our feedback and outstanding. Some improvements are needed in breakfast buffet especially over the weekend when it’s really busy, the team leader Yehia is a complete failure
2024 年 5 月に 5 泊滞在
Guest Experience Centerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Wael, The SUNRISE Alex Avenue Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management.

8/10 (良い)

Shereef、Fontana

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel private beach and location was the best Proximity to outdoor dining, great staff , the only thing that they need to do is to inform customers staying in rooms close to night club as music is played all night until 5 am . Other than that everything was excellent!
2024 年 5 月に 1 泊滞在
Guest Experience Centerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Shereef, Thank you for sharing your feedback with us. We are most dismayed to hear that you found several elements of your recent visit not to have met your expectations, as it is always our intent to leave our valued guests with memories that are built on having exceeded expectations, Please note that we have communicated this to our leadership team to address immediately. We hope to have the opportunity to welcome you back in the future so that we may restore your faith in our hotel. Hotel Management.

10/10 (非常に良い)

Suzy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great view
2024 年 5 月に 5 泊滞在
Guest Experience Centerからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Suzy, Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and we're glad to see that you enjoyed your stay. If you have any additional comments or suggestions, we would love to hear them. Thank you for choosing SUNRISE Alex Avenue Hotel, We hope to see you again soon!Best regards, Hotel Management.

8/10 (良い)

Amjad

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very good location near restaurants and attractions, rooms are new and clean. I just had bad experience with one of the receptionists.
2024 年 4 月に 2 泊滞在
Guest Experience Centerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Amjad, Thank you for sharing your feedback with us. We are most dismayed to hear that you found several elements of your recent visit not to have met your expectations, as it is always our intent to leave our valued guests with memories that are built on having exceeded expectations, Please note that we have communicated this to our leadership team to address immediately. We hope to have the opportunity to welcome you back in the future so that we may restore your faith in our hotel. Hotel Management.

10/10 (非常に良い)

El

2024 年 4 月に 4 泊滞在
Guest Experience Centerからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Guest, Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and we're glad to see that you enjoyed your stay. If you have any additional comments or suggestions, we would love to hear them. Thank you for choosing SUNRISE Alex Avenue Hotel, We hope to see you again soon!Best regards, Hotel Management.

10/10 (非常に良い)

EMAN

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Every thing was Good the stuffe, the service, room service, reception, cleaning. I didn't go swim, but i think the water is clean and very nice. My only complain, was i saw a woman in the swimming pool with her clothes, this is not acceptable at all fore hygienic Reason, and the garde man was there didn't say anything.
2024 年 3 月に 4 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Eman, Thank you for sharing your feedback with us. We are most dismayed to hear that you found several elements of your recent visit not to have met your expectations, as it is always our intent to leave our valued guests with memories that are built on having exceeded expectations, Please note that we have communicated this to our leadership team to address immediately. We hope to have the opportunity to welcome you back in the future so that we may restore your faith in our hotel.Hotel Management.

10/10 (非常に良い)

Daniel Siegfried

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sehr angenehmes Hotel in dem man der Hektik der Stadt gut entfliehen kann.
2024 年 3 月に 6 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 4 月 1 日)
Lieber Daniel,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Das Hotel Management

8/10 (良い)

Basil

良かった点 : 清潔度
2024 年 2 月に 3 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 3 月 30 日)
Dear Basil, The SUNRISE Alex Avenue Team thank you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management.

10/10 (非常に良い)

Luis

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Tranquility and comfort
2024 年 3 月に 2 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 3 月 30 日)
Dear Luis, The SUNRISE Alex Avenue Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management

6/10 (普通)

Rachel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel itself is lovely, all the staff work really hard at keeping it lush and green. It’s clean and nothing is too much trouble. My issue is with the cafe and restaurant next door- if you visit during Ramadan don’t expect peace and quiet . Loud music untill 3am most nights. I would definitely recommend the hotel outside the holly period.
2024 年 3 月に 3 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Rachel,We are happy to see that you had a nice stay in our Hotel and would like to thank you for sharing your vacation experience. Kindly be assured that your remark and issue will be addressed to the management team and we will evaluate these matter moving forward, as we strive to care more effectively to the needs of our guests. It will be a pleasure to welcome you again in SUNRISE Alex Avenue Hotel and make your next stay with us as comfortable as possible.Best regards, The Hotel management

8/10 (良い)

Evelynn

2024 年 3 月に 1 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Evelynn, Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and we're glad to see that you enjoyed your stay. If you have any additional comments or suggestions, we would love to hear them.Thank you for choosing SUNRISE Alex Avenue Hotel. We hope to see you again soon!Hotel Management.

10/10 (非常に良い)

Maha

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
cleanliness - amazing and great staff excellent managements team super quality food / presentation & service beautiful 7 stars resort my deep appreciation and thanks to every employee in sunrise alex avenue
2024 年 3 月に 3 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 3 月 17 日)
Dear Maha, The SUNRISE Alex Avenue Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again! Hotel Management.

10/10 (非常に良い)

Maha

良かった点 : 設備とサービス、施設のコンディションと設備
everything is super good very clean & lots of security amazing staff and great team food and beverage are outstanding gym & spa are excellent
2024 年 2 月に 12 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Maha, The SUNRISE Alex Avenue Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management.

10/10 (非常に良い)

Ann

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a lovely peaceful oasis in a sea of noise. It was perfect in every way
2024 年 3 月に 3 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Ann, The SUNRISE Alex Avenue Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management.

8/10 (良い)

INAS

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Generally speaking it was good the only thing is that we arrived to the hotel a bit early so we have to stay one and half hours to get the room ready for us. The other thing is that the last day it was raining heavily in Alexandria the roof of the hotel started to drip drops of water so i believe it has to be maintained and checked every now and then
2024 年 2 月に 4 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Inas, Thank you for sharing your feedback with us. We are most dismayed to hear that you found several elements of your recent visit not to have met your expectations, as it is always our intent to leave our valued guests with memories that are built on having exceeded expectations, Please note that we have communicated this to our leadership team to address immediately. We hope to have the opportunity to welcome you back in the future so that we may restore your faith in our hotel. Hotel Management.

10/10 (非常に良い)

Abdulsalam

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quiet clean and comfortable
2024 年 2 月に 5 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Abdulsalam, The SUNRISE Alex Avenue Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management

10/10 (非常に良い)

IHAB

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Updated Property, Fantastic Location
2024 年 2 月に 2 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 2 月 11 日)
Dear Ihab, The SUNRISE Alex Avenue Team thanks you very much for these wonderful compliments.We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management.

8/10 (良い)

G.Rowe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Guest, Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and we're glad to see that you enjoyed your stay. If you have any additional comments or suggestions, we would love to hear them. Thank you for choosing SUNRISE Alex Avenue Hotel, We hope to see you again soon!Best regards, Hotel Management.

6/10 (普通)

Ahmed

家族旅行
良かった点 : 清潔度
The place is very good. The room was clean and the customer service was excellent What I didn’t like is the noise of a wedding party that remained active till 4 am
2024 年 1 月に 1 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Ahmed, Thank you for sharing your feedback with us. We are most dismayed to hear that you found several elements of your recent visit not to have met your expectations, as it is always our intent to leave our valued guests with memories that are built on having exceeded expectations, Please note that we have communicated this to our leadership team to address immediately. We hope to have the opportunity to welcome you back in the future so that we may restore your faith in our hotel.Hotel Management.

10/10 (非常に良い)

Nancy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was very clean and private. The choice of food was excellent.
2024 年 1 月に 2 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Nancy, The SUNRISE Alex Avenue Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management.

10/10 (非常に良い)

Mostafa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect
2024 年 1 月に 1 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Mostafa, The SUNRISE Alex Avenue Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management

10/10 (非常に良い)

Alzarroug

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Alzarroug, Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and we're glad to see that you enjoyed your stay. If you have any additional comments or suggestions, we would love to hear them. Thank you for choosing SUNRISE Alex Avenue Hotel. We hope to see you again soon! Best regards, Hotel Management.

8/10 (良い)

Anouar

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place in the middle of everything you need and the service very good with decent breakfast. My only problem the disco club which was loud and you can hear it all night from your bedroom. If you are a light sleeper then get a room far away from the disco club. I recommend this place.
2024 年 1 月に 2 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Anouar, The SUNRISE Alex Avenue Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management.

10/10 (非常に良い)

Kasem

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Kasem , Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and we're glad to see that you enjoyed your stay. If you have any additional comments or suggestions, we would love to hear them. Thank you for choosing SUNRISE Alex Avenue Hotel, We hope to see you again soon!Best regards, Hotel Management.

10/10 (非常に良い)

Alzarroug

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Alzarroug , Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and we're glad to see that you enjoyed your stay. If you have any additional comments or suggestions, we would love to hear them. Thank you for choosing SUNRISE Alex Avenue Hotel, We hope to see you again soon!Best regards, Hotel Management.

10/10 (非常に良い)

ROCHDI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Feels like home
Very nice hotel, staff great us all the time. Professional service. View is magnificent. Definitely will come back in the summer to swim in the Mediterranean.
2023 年 12 月に 3 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 1 月 4 日)
Dear Rochdi,Thank you for your great review about your stay at SUNRISE Alex Avenue. This is exactly the kind of experience we strive to create for each and every guest & we are pleased to hear that we were able to make your vacation even more memorable.Hotel Management

10/10 (非常に良い)

Mona

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent beach front resort in Alexandria
Excellent beach front resort in Alexandria. Rooms are clean and comfortable. Staff are professional and friendly. Private beach is awesome.
2023 年 12 月に 2 泊滞在
Guest Experience centerからの返信 (投稿日 : 2024 年 1 月 4 日)
Dear Mona,Thank you for your great review about your stay at SUNRISE Alex Avenue. This is exactly the kind of experience we strive to create for each and every guest & we are pleased to hear that we were able to make your vacation even more memorable.Hotel Management

10/10 (非常に良い)

Monir

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 4 泊滞在
Guest Experience centerからの返信 (投稿日 : 2023 年 12 月 28 日)
Dear Monir, The SUNRISE Alex Avenue Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management.

10/10 (非常に良い)

Ashley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing Staff
I have never met more friendly staff ever. You have such a warm reception when you arrive and throughout your stay. The hotel and rooms are clean and modern. Great views from the room of the beach. Lots of restaurants nearby the hotel.
2023 年 10 月に 1 泊滞在
Guest Experience centerからの返信 (投稿日 : 2023 年 12 月 14 日)
Dear Ashley, The SUNRISE Alex Avenue Team thank you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management.

10/10 (非常に良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic stay
We had a really enjoyable stay at the Sunrise Alex Hotel. The staff were incredibly friendly throughout and couldn’t do enough to help us. The duty managers were particularly friendly, always checking we had everything we needed. The breakfast was delicious and had a range of options. We would like to particularly thank Menatallah, who was a huge help on our final day - she is a credit to your team!
2023 年 12 月に 2 泊滞在
Guest Experience centerからの返信 (投稿日 : 2023 年 12 月 13 日)
Dear Daniel The SUNRISE Alex Avenue Team thank you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management.

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備
Very nice location. But most normal rooms don't have a direct water view facing forward. Water view is looking out to the side. Only suites had direct forward facing seaview. Also only first floor rooms with balconies, higher standard rooms have large tinted window but no balcony. Also we booked a king bed but we're given two full beds which they then just merged to make a larger bed but it was still two separate beds pushed together, no night stand. The people are nice but English is difficult. The resort itself is great if you have the time, breakfast buffet, beach, coffee shop. Wish they did not serve alcohol. And wish there was a dedicated prayer area in the hotel.
2023 年 11 月に 1 泊滞在
Guest Experience centerからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Rameez, Thank you for sharing your feedback with us. We are most dismayed to hear that you found several elements of your recent visit not to have met your expectations, as it is always our intent to leave our valued guests with memories that are built on having exceeded expectations, Please note that we have communicated this to our leadership team to address immediately. We hope to have the opportunity to welcome you back in the future so that we may restore your faith in our hotel. Hotel Management.

10/10 (非常に良い)

Dani

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Guest Experience centerからの返信 (投稿日 : 2023 年 11 月 30 日)
Dear Dani, Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and we're glad to see that you enjoyed your stay. If you have any additional comments or suggestions, we would love to hear them. Thank you for choosing SUNRISE Alex Avenue Hotel, We hope to see you again soon!Best regards, Hotel Management.

8/10 (良い)

Josee

カップルで旅行
Belle plage, belle baignade dans la Méditerranée. Parfait
2023 年 11 月に 2 泊滞在
Guest Experience centerからの返信 (投稿日 : 2023 年 11 月 29 日)
Dear Josee, The SUNRISE Alex Avenue Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management.

10/10 (非常に良い)

Ralph

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sehr fürsorgliches freundliches Personal, tolles Zimmer mit Meerblick, reichhaltiges Frühstück
2023 年 11 月に 3 泊滞在
Guest Experience centerからの返信 (投稿日 : 2023 年 11 月 29 日)
Dear Guest, The SUNRISE Alex Avenue Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management.

10/10 (非常に良い)

Raymond

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellente localisation sur la plage. Sécutiré appropriée. Excellent service. Nourriture variée et goûteuse. On recommande fortement cet hôtel.
2023 年 11 月に 3 泊滞在
Guest Experience centerからの返信 (投稿日 : 2023 年 11 月 28 日)
Dear Raymond, The SUNRISE Alex Avenue Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management.

10/10 (非常に良い)

Maura

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing property and fantastic service. Staff were incredible, kind and courteous to everyone…. Beautiful sea front location and fantastic rooms….. could not recommend this hotel enough
2023 年 11 月に 3 泊滞在
Guest Experience centerからの返信 (投稿日 : 2023 年 11 月 19 日)
Dear Maura, The SUNRISE Alex Avenue Team thank you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management.

10/10 (非常に良い)

Gary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A quiet seaside oasis in Alexandria. Booked deluxe non smoking room and had wonderful beach/sea view. Room was nicely outfitted..bedding was quality and relatively new. Balcony spacious. Bathroom is large but tub configuration a little dated/showing age. Staff is excellent at all levels and security is taken seriously. Highly recommend a stay here.
2023 年 11 月に 2 泊滞在
Guest Experience centerからの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Gary, The SUNRISE Alex Avenue Team thank you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management.

10/10 (非常に良い)

Yan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very helpful and friendly staffs. Room is comfortable and quiet.
2023 年 11 月に 1 泊滞在
Guest Experience centerからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Yan, The SUNRISE Alex Avenue Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again! Hotel Management.

10/10 (非常に良い)

Ahmed

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Happy holiday
Amazing. Happy holiday. Nice food and sandy beach.
2023 年 11 月に 2 泊滞在
Guest Experience centerからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Ahmed, The SUNRISE Alex Avenue Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management.

10/10 (非常に良い)

CHARLOTTE

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent hotel, spotlessly clean and the most efficient and friendly staff
2023 年 11 月に 2 泊滞在
Guest Experience centerからの返信 (投稿日 : 2023 年 11 月 11 日)
Dear Charlotte, The SUNRISE Alex Avenue Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management.

10/10 (非常に良い)

Carmela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel was spotless, staff were great, always ready to help. Would recommend this Hotel, they have their own private beach too 😎
2023 年 11 月に 2 泊滞在
Guest Experience centerからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Carmela The SUNRISE Alex Avenue Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management.

10/10 (非常に良い)

Rola

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Thank you
It was a wonderful stay The staff and services were wonderful The hotel deserves seven stars All thanks to the Quality Office And the reception, especially Mr. Karim
2023 年 10 月に 4 泊滞在
Guest Experience centerからの返信 (投稿日 : 2023 年 11 月 7 日)
Dear Rola, The SUNRISE Alex Avenue Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management.

2/10 (非常に不満)

Ahamed

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Check in was horrendous I got skipped over several times and asked to wait for no reason while they helped others
Guest Experience centerからの返信 (投稿日 : 2023 年 11 月 7 日)
Dear Ahmed, Thank you for sharing your feedback with us. We are most dismayed to hear that your recent visit not to have met your expectations, as it is always our intent to leave our valued guests with memories that are built on having exceeded expectations, Please note that we have communicated this to our leadership team to address immediately. We hope to have the opportunity to welcome you back in the future so that we may restore your faith in our hotel. Hotel Management.

10/10 (非常に良い)

S S M

2023 年 11 月に 2 泊滞在
Guest Experience centerからの返信 (投稿日 : 2023 年 11 月 7 日)
Dear Guest, Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and we're glad to see that you enjoyed your stay. If you have any additional comments or suggestions, we would love to hear them. Thank you for choosing SUNRISE Alex Avenue Hotel, We hope to see you again soon!Best regards, Hotel Management.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Proprty Managers Excellence
Cheerful, comfy and direct to the beach unlike most of the hotels in Alexandria. It has a unique location where in a short walking distance you can enjoy the quiteness by the beach or chill in the city center and other attractions.
2023 年 10 月に 2 泊滞在
Guest Experience centerからの返信 (投稿日 : 2023 年 11 月 1 日)
Dear Guest, The SUNRISE Alex Avenue Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Alex Avenue soon again!Hotel Management.

10/10 (非常に良い)

koury

2023 年 10 月に 2 泊滞在
Guest Experience centerからの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Koury, Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and we're glad to see that you enjoyed your stay. If you have any additional comments or suggestions, we would love to hear them. Thank you for choosing SUNRISE Alex Avenue Hotel, We hope to see you again soon!Best regards, Hotel Management.

8/10 (良い)

Nader

2023 年 10 月に 7 泊滞在
Guest Experience centerからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Nader, Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and we're glad to see that you enjoyed your stay. If you have any additional comments or suggestions, we would love to hear them. Thank you for choosing SUNRISE Alex Avenue Hotel, We hope to see you again soon!Best regards, Hotel Management.

8/10 (良い)

Miktat

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel is ok
2023 年 10 月に 4 泊滞在
Guest Experience centerからの返信 (投稿日 : 2023 年 10 月 18 日)
Dear Miktat, Thank you very much for your feedback, we do appreciate your high appraisal of our hotel. We are glad to know that you are enjoyed your stay in our hotel and hope to welcome you again in SUNRISE Alex Avenue Hotel. Best regards,The Hotel Management.