Beautiful and relaxing! The view was spectacular and the staff was simply the best! Very kind, very helpful and very pleasant!!
Jennifer
2023 年 3 月に 4 泊滞在
10/10 (非常に良い)
virna
カップルで旅行
2023 年 2 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
el ambiente cálido y natural fue lo que mas me gusto, el servicio excelente.
lo único que falta es un elevador
virna
2023 年 2 月に 1 泊滞在
10/10 (非常に良い)
Xochilt、ZAPOPAN
グループ旅行
2023 年 2 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Que es un lugar muy tranquilo, tiene muy limpias y amplias las habitaciones. Además de hermosa vista de la laguna.
Xochilt
2023 年 2 月に 1 泊滞在
10/10 (非常に良い)
Diana
2023 年 2 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Diana
2023 年 2 月に 1 泊滞在
10/10 (非常に良い)
Dan
2023 年 1 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best Hotel in Mexico
Everyone and everything was absolutely amazing. The hotel is stunning. Service is 10 out of 10. The breakfast was cooked to perfection every morning. My girlfriend and I will miss the green juice and coffee every morning. Highly recommend
Dan
2023 年 1 月に 5 泊滞在
10/10 (非常に良い)
Fernando、Plainfield
2023 年 1 月 23 日
Fernando
2023 年 1 月に 2 泊滞在
10/10 (非常に良い)
William
カップルで旅行
2023 年 1 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place exceeded our expectations. The staff were amazing and so helpful. The view is spectacular. It was a short walk to the centro and malacon. The property is a gem, very comfortable and has lots of spaces to sit and chill. Loved the welcome Marg too. Look forward to a return visit.
William
8/10 (良い)
Manuel
カップルで旅行
2023 年 1 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
La comunicación con el huésped es fuera de serie. Eso se aprecia.
El servicio es en general muy bueno, los empleados tienen sobre todo muy buena actitud. A lo mejor les falta un poco de entrenamiento para atender a una clientela exigente.
Manuel
2/10 (非常に不満)
Al
家族旅行
2023 年 1 月 3 日
気になった点 : スタッフとサービス、設備とサービス
First, five minutes after I made the reservation I had questions so I called, but the hotel was not open until 8am CST. No one answered the phone until 915 CST. We decided to make the reservation here because of the accommodations that were listed on Expedia and due to my mothers health conditions. We arrive at the location after going through a process of figuring out the area because it is a bit reclusive. We arrive at the location to find out that three days before we had arrived that the kitchen staff and bar staff contract had been terminated. This was a huge concern for us, because anything nearby for eating was 2 miles away, at least. The person that received us said he would cancel the reservation because it did not meet what the accommodations that were listed on Expedia were no longer available. We only decided to stay there because the accommodation fit the things that my mother needed to accommodate her diabetic concerns. We had to go to the next town to locate something very last minute with no reservations. We booked it and called the hotel services at Donaire. But the hostile and not customer friendly Mariana at the front counter backed out of what was said earlier and would not cancel the hotel reservation. I pleaded with her with all sincerity and the only thing she took with pride was to tell me how much she was sorry, but she couldn’t cancel it. This place false advertise their services. It’s like take it or leave it once you’re there. Please be careful.
Al
8/10 (良い)
Paulina
家族旅行
2022 年 12 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Esta muy lindo el sitio, el personal siempre muy amable y dispuesto a ayudar siempre, lo único malo es que no tenían servicio de restaurante y pedir comida no era lo más cómodo siempre