Thank you for the booking and the review.

Thanks for the review.

Thank you Masayo.

Hi Nicole, thanks for your review of your recent stay. Pleased to see it went well and we are well located for your needs. Hope to see you again soon.

Hi Darcy, thanks for the feedback. Pleased you enjoyed the food available here. You never go hungry at the Mawson Lakes Hotel! Hope to see you again. Kind regards

Hi Jerry, thanks for the feedback. I believe the TV was swapped over for you this morning. Regarding the facilities, our 2 bedroom studios are as advertised - 2 bedrooms, a bathroom and a small lounge area with tea/coffee making facilities and a small fridge. The studios are more 'budget style' accommodation. We also have the full size Central apartments directly opposite the hotel and these feature full kitchens and lounge room, 1 or 2 bedrooms, laundry facilities etc. Please let us know should you have any questions. Thanks, David

Hi Ludger, thanks for your review score. Hope to see you again soon. Kind regards, David

Hi Maree, thanks for your review score. Hope you enjoyed your stay. Kind regards

Hi Magreth, thanks for the score on your recent stay with us. Hope to see you again soon. Kind regards

Hello, thanks for the feedback on your stay with us. Yes, studio rooms are located 150 metres up from the main hotel. This is communicated to all guests when bookings are made over the phone, and is part of the room description when booked online. Hope to see you again.

Hi Nagatheeban, thanks for the 5 out of 5 score. Hope to see you again soon. Kind regards

Hi Rosemary, thanks so much for a detailed review of your stay. Its great to read that all the staff were friendly and helpful, and the hotel was central to were you needed to be. I will get that mattress checked by housekeeping in case its due for a replacement. We look forward to welcoming you back on your next trip. Once again, thank you so much for you feedback. Kind regards, David

Hi Minzhi, thanks for your review of your recent stay with us. Pleased to read we were convenient to where you needed to be. It is great having Woolies so close to where we are. Hope to see you on a future visit. Kind regards, David

Hi Ashleigh, thanks for your feedback. Kind regards

Hi Leslie, thanks for your feedback on your recent stay with us. I will pass the balcony feedback to our housekeeping staff. Thanks again.

Hi Zaman, thanks for your feedback. Enjoy your day, David

Hi Jessica, thanks for your feedback on your recent stay with us. Great to read the apartment suited your needs as a family, they are a good size apartment. We do have a duty manager on 24/7, so if guests ever have an issue with noise, we encourage them to let us know so we can investigate the issue, and put a stop to any noise that is disruptive to our guests. The carpets are cleaned regularly, but sometimes if a stain has been sitting a few days before we are made aware, they can be stubborn to get out. Look forward to welcoming you and your family back to the hotel in the near future. With kind regards, David

Hi Kym, thanks for the feedback on your stay. Pleased to read you enjoyed most of the aspects of the hotel. Sorry to see you didn't find the mattress comfortable. I will follow this up with the housekeeping manager. Thanks again.

Hi Warwick, thanks for your feedback on your stay. You booked 1 of our 2 bedroom studios which is our more 'budget friendly' option to accommodate up to 4 guests. Pleased you found it clean and it was serviced daily for you. If you need larger accommodation next time, try one of the Central apartments which are directly opposite the hotel. Thanks

Hi Bruce, thanks for your review of your stay. Our studios are a fairly basic type of room although the laundry facilities in the bathrooms guests do appreciate. I know we are waiting on a delivery of a few couches which are replacing the few that need attention. Thanks again, and hope to see you again soon.

Hi Hardeep, thanks for the feedback on your stay. I can see you stayed in one of our 2 bedroom studios - these are more the 'budget friendly' option of accommodation at the hotel. They are advertised as stair access only and 150 metres up from the main hotel, but it would have been difficult with bags and kids! We also have larger apartments with lift access directly opposite the hotel. Maybe look at one of these on your next visit. Thanks

Hi Kirstie, thanks for your feedback score. Hope to see you again soon. kind regards

Hi Robin. Thanks for your feedback. I will get our housekeeping and maintenance teams to check the apartment. Thanks again.

Hi Teresa, thanks for the feedback on your stay with us. Apologies the room was not up to our usual standard when you arrived. I can see you addressed these issues with the housekeeping team when you were here, so I trust these issues were rectified during your stay. Thanks again

Thank you

Thanks Pamela.We look forward to having you back. Thank you for the review.

Thank you

Hi Sharon, thanks for the feedback. Hope your stay went well. Kind regards, David

Hi Bianca, thanks for your review of your stay with us. Hope to see you again soon. Kind regards, David

Hi Dustin, thanks for the feedback on your stay. Hope to see you again. Regards, David

Thanks Craig. We trust your stay was pleasant. See you again soon.

Thanks Laila,I'll be sure to tell our Bistro of your kind words.

Thank you

Thank you

Hi Chantelle, thanks for the review of your stay with us. Hope to see you again soon. Kind regards, David

Hi Vinod, thanks for the feedback on your stay. Hope it all went well. Hope to see you again soon. Regards, David

Hi Patrick. Thanks for the feedback. Kind regards, David

Thanks for the score Glenn. Hope to see you again soon. Regards, David

Hi Sonia. Thanks for the feedback. Kind regards, David

Hi Eva, thanks for the feedback on your stay with us. Hope to see you again soon. Regards, David

Hi Alexander, thanks for the feedback on your stay. I will pass on your feedback to our housekeeping team and Housekeeping manager as this certainly isn't the level of cleanliness we aim for. We look forward to welcoming you back on your next visit. Thanks and regards, David

Hi John, thanks for your feedback on your stay with us. Hope to see you again soon. Kind regards, David

Hi Kym, thanks for the feedback on your recent stay with us. Pleased to read you liked the menu offerings. I will pass on your feedback regarding an extra TV in the bedroom to management, is certainly a great suggestion. Hope to see you again soon, Thanks and regards, David

Hi Sonia, thanks for your review of your stay. Regards, David

Hi Evelyn, thanks for the feedback. There is a train station in Mawson Lakes located about a 10 minute walk away from the hotel. This would take you straight into the city. Thanks, David

Hi Alexander, thanks for the feedback on your stay with us. I did request more amenities for your booking in early Sept, so hopefully they were in there for you. Thanks again, David

thanks for the feedback on your recent stay with us. Hope to see you again soon. Regards, David

Hi Cindy, thanks for the feedback on your stay. Hope to see you again.

Hi Helen, thanks for the high score! Hope to see you again soon.

Hello, thanks for the feedback on your stay.