エアポートレジデンシャルエリア ホテル

「空港から10分程度の立地。建物自体も新しいが、スタッフはまだ慣れていない様子でチェックイン時には20分以上待たされた。チェーンホテルのイメージ通りで、空港至近の立地以外には特筆するものもない。料金設定は同等クラスと比べるとやや割高な印象。」

「The environment」

「When I checked in, the front desk staff couldn't find my name on the computer. The reservation was properly made but they couldn't find it due to their mistake (name and surname were written backwards). Then she called the manager and required me pay again. They realized the mistake but it took 40 minutes to check in. She never apologized and continued to behave arrogantly. Even though I had paid in advance for late check-out, Front Staff (male) was told to "not yet pay!". Great breakfast, nice...

「I had an amazing time at this place. The amenities offered are top class, the rooms are so clean, the staff are awesome and the location is ideal. I recommend that when you visit Ghana, don’t hesitate to book Harmonia Residence as your home far away from your home. I’ll be back in December, God’willing. Saa」

「Had a very pleasant stay」

「Excellent customer service and great price for the property, amenities and location... very close to the airport. Definitely staying there again on my next trip to Ghana!」

「I was not given the property that I booked. I was transferred to another property and it did not have a working refrigerator, so food spoiled and was wasted. Was told that the property would be cleaned every other day and it was cleaned once in 7 days. The sheets did not fit the bed, the comforter had stains, there was noise from construction in the adjacent apartment, the internet did not work for over 24 hours so I couldn't work, the power went out several times, and there was only 10 minutes...

「Nice place and the on time shuttle.」

「We enjoyed our stay at Kass Towers. Cleanliness, security and communication was excellent 👌. They also have a mini play room my 3year old could play in. Very impressive service.」

「Good property , poor service」