Service at the counter was excellent but management and leadership were poor and uncreative. I found stains on the bedsheet and the mattress. The manager at the hotel flat out told me I could take my business somewhere which I did for a difference of $30 dollars. I was willing to pay $150 to sleep on the stained mattress instead of $180 dollars.
Clement
2023 年 7 月に 1 泊滞在
10/10 (非常に良い)
Dennis
家族旅行
2023 年 5 月 10 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
The service was not good to me
Dennis
2023 年 5 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2023 年 5 月 1 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Your money is better spent elsewhere
Internet was unusable for more than a majority my three week stay. Room was wildly over-priced. Above what I was quoted on 'Hotels.com'. The furniture was uncomfortable and lacked space. TV is outdated and not user friendly. Shower was slow to drain and would back up into your standing area less than 5 minutes into your wash. Everyone is looking for ways to take advantage of visitors to Accra; Holiday Inn is no exception.
宿泊されたお客様
2023 年 4 月に 17 泊滞在
2/10 (非常に不満)
jill
出張, カップルで旅行
2023 年 4 月 30 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms are outdated and smells moldy wet and parts of the ceilings are having leaks and falling off, the carpets to the rooms are water stained and smell wet
jill
2023 年 4 月に 7 泊滞在
2/10 (非常に不満)
Mabel
出張, 小さなお子様連れの家族旅行
2023 年 4 月 25 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Room was terrible, washrooms looked very dirty.
Mabel
2023 年 4 月に 1 泊滞在
4/10 (不満)
WON JOON
2023 年 4 月 2 日
WON JOON
2023 年 3 月に 4 泊滞在
2/10 (非常に不満)
Claire
出張
2023 年 3 月 30 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very smelly damp room had to sleep with mask on
Claire
2023 年 3 月に 2 泊滞在
4/10 (不満)
Mubarak、Boston
グループ旅行
2023 年 3 月 21 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is very old, and the general standard is poor. Basic thinks such as towels are not in good order. The bed is tiny and the sheets are basic. Light switches are not close to bed like all hotels, this one is opposite the bed.
Mubarak
2023 年 3 月に 3 泊滞在
4/10 (不満)
Andrew
出張
2023 年 2 月 2 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Mixed bag at a high price.
Friendly service but rooms were jaded and in need of upgrade. Approached by hookers on the terrace (in front of staff). Twin room, not queen bed. Helpful airport transfer. Breakfast adequate. Just needs a lot of upgrading to meet the rather hefty single night hotel charge.