2/10 (非常に不満)
Jazmine
カップルで旅行
2024 年 10 月 12 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is nothing as they described online. It’s Not even in the town they have listed on the site.
No Hot water
No shower
No microwave
No Wi-Fi
No free breakfast
Not even a bucket without cracks to bathe
Leaking sink in the bathroom that floods the floor
Very poor customer service, I waited for 15-20 mins just for the staff to confirm my reservation even though she saw my full itinerary and Invoice showing full details of my purchase. She had no notification of a reservation for that day.
The pool wasn’t even prepared for swimming nor was the hot tub
This location lied about everything on the site and refused to give me a refund for my reservation.
Jazmine
2024 年 10 月に 4 泊滞在