Capital O Hotel Los Caracoles, Acapulco

Property class: 2

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Located close to Forum de Mundo Imperial and Playa Revolcadero, Capital O Hotel Los Caracoles, Acapulco provides a garden. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Double Beds

A hotel room with a bed, a nightstand, a lamp, and a chair.

Standard Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Three beds)

A hotel room with two beds, a nightstand with a lamp, a dresser, and an air conditioning unit on the wall.

Standard Room (Three beds)

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room

A hotel room with a bed, a chair, a nightstand with a lamp, and an air conditioning unit.

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located near the beach, Capital O Hotel Los Caracoles, Acapulco is in La Poza, a neighborhood in Acapulco. Travelers eager for a bit of culture can stop by Forum de Mundo Imperial, while those wishing to experience the area's natural beauty can explore Playa Revolcadero and Majahua Beach. Icacos Beach and Diana the Huntress are two other places to visit that come recommended. Visit our Acapulco travel guide
Map
1300 Blvrd de las Naciones La Poza, Acapulco, GRO, 39370

What's nearby

  • A silhouette of a statue of a figure with a bow and arrow in front of a sunset, with a bridge in the background.
    Diana the Huntress
    35 min drive - 38.5 km
  • A red macaw perched on a branch surrounded by lush green foliage.
    Parque Papagayo
    36 min drive - 39.2 km
  • Boulevard de las Naciones
    1 min walk - 0.0 km
  • La Isla Shopping Village
    12 min walk - 1.0 km
  • Forum de Mundo Imperial
    17 min walk - 1.5 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    3 min drive

Restaurants

  • Los Tarascos
    4 min walk
  • Sabor Guerrero Diamante
    1 min walk
  • La Casa De Los Abuelos Diamante
    14 min walk
  • Mario Canario
    2 min walk
  • Micheladas Michelon
    3 min walk

About this property

Capital O Hotel Los Caracoles, Acapulco

  • Hotel near Forum de Mundo Imperial
  • Located close to Playa Revolcadero, Capital O Hotel Los Caracoles, Acapulco provides a garden. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool
    • A 24-hour front desk and smoke-free premises
  • Room features
  • All guestrooms at Capital O Hotel Los Caracoles, Acapulco have perks such as private pools and pillow menus, as well as amenities like free WiFi and air conditioning.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • 24-inch flat-screen TVs with cable channels

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Frequently asked questions

Does Capital O Hotel Los Caracoles, Acapulco have a pool?

Yes, this property has an outdoor pool.

Is Capital O Hotel Los Caracoles, Acapulco pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Capital O Hotel Los Caracoles, Acapulco?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Capital O Hotel Los Caracoles, Acapulco?

Check-out is at noon.

Where is Capital O Hotel Los Caracoles, Acapulco located?

Located in La Poza, this hotel is 0.8 mi (1.4 km) from Forum de Mundo Imperial and within 6 mi (10 km) of Playa Revolcadero and Majahua Beach. Icacos Beach and Diana the Huntress are also within 12 mi (20 km).

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Reviews

Capital O Hotel Los Caracoles, Acapulco Reviews

7.6

Good

7.6

Cleanliness

6.8

Amenities

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 51 out of 140 reviews
Rating 8 - Good. 41 out of 140 reviews
Rating 6 - Okay. 23 out of 140 reviews
Rating 4 - Poor. 11 out of 140 reviews
Rating 2 - Terrible. 14 out of 140 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The staff is very courteous and friendly. Clean room and nice small pool.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Amenities
Great stay! Super clean and cold AC
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cold and hot water, comfortable beds (colchones), air conditioning, tv.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and air conditioning
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
4 star hotel
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff was great.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and good prices
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
I won't recommend this place at all, its close to the airport and restaurants but the rooms are horrible, towels looked like cleaning rags, door knob loose, didn't feel safe just locking the knob. Beds very uncomfortable. Definitely not a place to return. Can't even see the hotel sign because didn't have lights..
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They had bed bugs
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Desk girls
Stayed 13 nights in Feb 2025
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Bathrooms we leak no hot water no towers and the whole room is a mess the AC is not working not recommend it
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
Es un hotel bueno para su precio, pero le falta un poco de mantenimiento, en mi caso la regadera goteaba No lo ocupábamos mucho solo llegábamos a dormir
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple por el precio que pague para una parada de trabajo
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
El precio lo mejor y el wifi solo había en la recepción pero de ahí todo recomendable
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
En general estuvo bien, aunque instalaciones demasiado viejas, necesita una mejora
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sinceramente todo bien. Super bien
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Baño apestoso. Camas incomodas. Olores fetidos de los colchones con resortes de fuera, sabanas percudidas. El olor en recepcion es fetido por el pescado/mariscos de la cocina que esta a un lado.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien con la habitación y el personal, la habitación limpia, el personal amable, lo único que no me agradó mucho fue que en una de las camas uno de los días de nuestra estancia nos pusieron una sábana que ya se veía muy vieja y desgastada. De ahí en fuera todo muy bien, disfrutamos de nuestra estancia y volveríamos al hotel.
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El trato es normal pero las habitaciones son sucias y las sábanas tenían manchas que se veían muy desagradables.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me dieron las habitaciones
Stayed 6 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Je me suis presente et je n'ai meme pas couche , j'ai quitte pour aller m'heberger dans un autre hotel ,, car odeur nauseabond de puanteur de poisson , c'est normal l'hotel c'est une poissonnerie au rez de chausse d'ou est situe la reception et l'entree pour la piscine ,la piscine avec ses belles photos , voyez mes photos et vous comprendrez . La porte des chambres muni d'une simple poignee des annees 50 avec bouton poussoir comme barrure . Ah oui si comme moi vos valises sont pesantes , pas d'acenseur et les chambres sont aux niveau superieur , la mienne que l'ont ma offert etait aux 4'iemme etage et n'insistez pas pour changer ( pas possible ) de plus oublie l'aide d'un valet pour vous aider , douche de camping mieux que leur douches . Je ne penses qu'expedia devrait aviser que ce genre d'hotel ne s'adresse pas aux touristes normal , c' est plutot un gite ( pas un hotel c'est certain que non ) pour trabailleurs Mexicain sans vouloir les denigrer. Je suis allez a one hotel pres de l'aeroport , pas impeccable , par contre vraiment superieur .
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Staff & service
El personal del Hotel no es nada amable
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Todo bien solo el Estacionamento muy pequeño y el personal no ayuda mucho
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Habitación limpia, atención amable, excelente relación costo - calidad. Céntrica y comunicada en zona Diamante, seguridad, acceso las 24 horas.
Stayed 1 night in Feb 2026